Last Updated on December 27, 2021 by Laura Ritterman
Ace Hardware is one of the world’s largest hardware retailer and the largest non-grocery retailer in the US. But does Ace Hardware price match? This, and more, will be answered in the following article.
If you want to find out how Ace Hardware deals with price matching and price adjustments (read price drops), you’ve come to the right place. While most retailers have a policy in place that covers all their locations (including online), ACE is a bit of an exception for that matter. Luckily, we’ve uncovered some hard to find tips & tricks regarding the Ace Hardware price match policy. Stick around until the end to find out – you won’t be disappointed, we promise!
Without further beating around the bush, let’s get right to the point and talk about price matching and price adjustment at Ace Hardware.
Table of Contents
A Simple Guide to Price Match at Ace Hardware
So, here’s our first question, Does Ace Hardware Price Match? We hope you know the answer If you don’t keep on reading. So, to make you clear with the answer, here we go.
Even though being one of the largest hardware retail cooperations in the U.S., unfortunately, as of today, Ace Hardware does not price match their competitors. They haven’t described or mentioned anything related to this topic on their official webpage.
Ace Hardware already provides the best deals and offers it can, so as to meet your expectations while shopping. And so it becomes difficult for them to match their already low prices with those of their competitors.
Price Adjustment By Ace Hardware
Now that we have gone over the price matching policy, it’s time to look at a similar, but oftentimes overlooked feature, called price adjustment. While Ace Hardware does not match competitor’s prices, it still matches its own, lowered prices – there are some caveats though.
As described earlier already, the official website does not mention the term price adjustment specifically, nor does it outline a process for said feature. There are still ways to successfully get a refund, the exact process, however, differs based on where you bought your items.
Online: Ace Hardware will refund the difference (price adjust) for items bought from their official online store within 30 days! To claim your refund, go to their customer service portal (or call their hotline), provide all the purchase details, and ask for a supervisor’s approval to refund the difference. Once approved, the refund will be issued using the original method of payment.
In-Store: In contrast to more traditional corporations like Home Depot or Lowe’s, ACE Hardware is an operator-owned type of business. This means that the individual store owner has the ultimate say about whether or not to grant a price adjustment. This also means that there are most likely differences in how such a request will be handled. According to the customer hotline, it’s best to simply talk to the respective store manager and ask if they would refund the difference.
Note: You can find nearby Ace Hardware stores by using their store locator. To find out even more you can directly contact the Ace Hardware customer care team at 1-888-827-4223.
Exclusions
As usual, there are some items/product groups/brands that are excluded from being price adjusted. The most important limitations at Ace Hardware are listed below.
Items with low stock availability might opt out of the Ace Hardware criteria. Products bought inclusive of special offers, discounts, coupons, etc. will likewise hold for price matching.
Similarly, items bought during public days like Thanksgiving Day or Black Friday days too won’t include for the same.
Note: Ace Hardware reserves the right to change, modify or terminate parts of their policies without prior notice.
FAQs
No, Ace Hardware does not provide a price match to the customers.
Yes - for online purchases. For in-store purchases, you have to talk to the store manager.
The ACE Hardware customer care team can be reached at 1-888-827-4223 from 7 am-7 pm (CST).
The price adjustment may take place if you bought an item at ACE Hardware which is then lowered in price within 30 days. Does Ace Hardware provide price match?
Does Ace Hardware provide price adjustment?
How can I reach the customer care team?
When will price adjustment apply?
Recap
After reading this article all of your questions about the Ace Hardware price match and adjustment policy should be answered. Your new knowledge will allow you to buy more – for less. Go out now and enjoy claiming your refunds!
If you found this article to be helpful or you’ve learned something new – share this price match process with your friends or family, and it may help them to save just as much.
There are some other companies as well for which we have given information about Price Match Policy. You can visit our site to explore more about the products you purchase and how you can claim refunds for Price Match and Adjustment. Some of them are – Home Depot, Target, Staples.
Do you still have a question? Did we forget to mention something important? Whatever it is, let us know in the comment section below! We will do our best to find the answers to your queries as quickly as possible. Thanks for being part of our shopping community!
YOUR STORES ARE WAY OVER PRICED. I check things out and find I can do better at Tractor Supply,Lowes & Home Depot. Example your whisky half barrals for planting are 79.99 compared to 50.00 at the other stores. Gray Ga. Needs a tractor Supply as maybe Ace would be more fair in their pricing. I am off to Tractor Supply.
Called about a price adjustment and now the policy is 14 days.
It’s real difficult to discern any price matching policy. At least at my local neighborhood Ace Hardware store. One minute they will, the next they won’t. It’s always an ordeal. I’ll just go to Home Depot, Lowe’s or a Walmart store from now on. Save some headaches.