Last Updated on June 26, 2022 by Laura Ritterman
Anthropologie is a well-known and well-loved clothing and lifestyle business with a devoted fan base. Many of their products are earthy, bohemian, and inspired by nature.
Despite their products being beautiful and their customers loyal, there are occasions when someone needs to return or exchange an item. Thankfully, it is very easy to deal with returning or exchanging items at Anthropologie!
There are a few things you should know about returning items to Anthropologie to make sure that the return and refund or exchange is accepted according to their return and exchange policy.
Anthropologie’s return policy is lengthy and begins by stating that merchandise returned within 60 days of the original purchase date can be returned for a full refund on the original payment method.
For merchandise returned after 60 days from the purchase date, then the customer will receive a merchandise credit of an equal amount to the returned item to be used in-store or online.
All items that you try to return must be unwashed, unworn, unaltered, and not damaged after the point of sale. The tags must be attached to the items and the products must be in their original packaging.
Anthropologie will accept defective items, usually case-by-case, and only if it is not the customer’s fault for the defect.
Anthropologie has different return and exchange policies depending on the type of product that was purchased. Bedding products, shoes, swimwear, curtains, BHLDN, FP Movement, and Unlimited Furniture Delivery items are only accepted if they are shipped back to the Anthropologie warehouse.
The above items cannot be returned to an Anthropologie store unless they were originally purchased at the same store. In addition, Anthropologie merchandise that was purchased at another retailer that carries their products must be returned to that retailer according to the retailer’s return policy.
|Return Deadline||60 days after purchase for a refund, after 60 days for store credit|
|Return Methods||In-store or mail|
|Exchange Period||60 days after purchase|
|Exchange Method||In-store and via mail|
|Refund Period||2 weeks|
|Refund Method||Original payment method or store credit|
It is very easy to complete a return with Anthropologie. You can do a return via mail or by visiting an Anthropologie store location during normal business hours.
Online and shipped returns can be completed by following the steps below.
- Go to the Anthropologie website and sign in to your account.
- Locate the order number of the shipment that has the item you want to return or exchange by clicking to view your “Order History.”
- Complete your online exchange or return by printing out the return shipping label.
- Package up the items you are returning with the item, original packing slip, and order number.
- Mail the package!
It should be noted that Anthropologie will typically deduct $5.95 from your total refund to cover the cost of shipping. There are some exceptions to this rule, which are discussed later.
In-store returns are fairly simple. If the items were purchased in a store, they must be returned to a store. Anthropologies’ website has a store locator to make it easy to find the closest location.
To return items to a store, bring the items in during business hours along with your proof of purchase and original payment method if applicable. Proof of purchase includes receipts, gift receipts, or invoices.
If you wish to return furniture that you purchased at Anthropologie, there are different criteria. Furniture from Anthropologie’s Unlimited Furniture Delivery collection can be returned or exchanged up to 30 days after the item was delivered to the customer.
The furniture must be in sellable condition with no damage or wear by fault of the customer.
Yes, you can return or exchange an item from an online order at an Anthropologie store. You cannot return or exchange an item you purchased online (or in-store,) at the Anthropologie Home Outlet.
Anthropologie sells merchandise through other retailers and third-party sellers and items purchased from these retailers must be returned to those retailers according to their return policies.
The Anthropologie return policy is fairly relaxed in some aspects but more rigid in others. For example, a 60-day return window for a full refund and then an additional opportunity to return items after 60 days for store credit is amazing.
However, not allowing online orders to be returned in-store and not allowing store purchases to be returned online or at the Anthropologie Home Outlet is more strict than some other return policies.
All items that you plan on exchanging or returning will be inspected by staff to make sure that they are acceptable by the policy’s standards. This includes online returns and exchanges.
The Anthropologie exchange policy follows the return policy, except for once 60 days have passed since the item was purchased. Once the 60s days are up, then the item can be exchanged for an item of equal value or great value with the customer paying the difference in values. The item may also be exchanged for store credit.
Anthropologie Refund Policy
Anthropologie will give you a full refund in-store within 60 days of purchase. You will receive a full refund from online returns except for a $5.95 deduction to cover shipping costs.
Does Anthropologie Take Returns Without a Receipt?
No, Anthropologie will not accept returns or exchanges without proof of purchase.
Does Anthropologie Accept Returns After 30 days?
Yes, Anthropologie accepts returns up to 60 days after purchase for refunds. After 60 days they accept items for exchange or store credit.
What Items Cannot be Returned to Anthropologie?
All Anthropologie items can be returned as long as they are returned to the proper location, in sellable condition, and the return is completed within the timeline.
See Also: Does Anthropologie price match
Does Anthropologie Give Full Refunds?
Yes, Anthropologie gives full refunds for in-store returns, and full refunds on shipped returns except for a $5.95 shipping deduction from the refund to cover shipping.
Can I Return an Anthropologie Product After Use?
No, you cannot return or exchange an item after use.
How Long do Anthropologie Refunds Take?
Normally, you will see the refund on your next bank statement from the payment method. Usually two to three weeks.
Anthropologie is a great place to shop, and its return policy is well-made. They cover all their bases, with a full and explanatory policy that leaves no brand or item unmentioned.