Last Updated on December 27, 2021 by Laura Ritterman
No, Apple does not price match other stores for the purchases of their products. While some retailers, such as Costco, may sell Apple products for less than the Apple Store, the company will not agree to lower their price to the same level to make the sale.
The company does however offer a generous return policy for no-questions-asked returns should you wish to attain the product from a different source. Apple also offers a variety of device support and financing options, as listed below.
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Apple is the world’s largest technology company that specializes in customer electronics, software and services. The company was established in the United States of America.
Why Apple Don’t Price Match
Apple have decided to not offer a price match policy for their customers, as they’re in quite a unique position as the world’s largest technology company.
Other retailers may have reduced prices on their products but that isn’t something Apple needs to match against.
Price Adjustment Facility at Apple
If Apple lowers the price of an Apple-branded product within 14 days of when you purchased it, you can visit an Apple Store or call the Apple Contact Center at 1-800-676-2775 to obtain a refund or credit for the difference.
This policy only applies if you meet the below criteria.
- If you bought the item at its original value or got a discount on a sale.
- Within a time period (14 days) if you find a sale on the identical product of purchase, then only you can practice the refund.
- You are required to present the original receipt of the purchased item.
- After the verification process of your claim, Apple will refund the difference amount.
- The quickest way to redeem your credit or get the difference refunded is to return the online purchase to your nearby Apple store or outlet.
- If the item purchase date exceeds the given timeframe of particular days, Apple won’t count your request for price adjustment.
Note: Apple owns all the rights to verify and authenticate your request for price protection on a particular item purchased.
What is Apple’s return policy?
You can initiate a return for your purchase within 14 days of receipt of your item(s), whether you made the purchase in-store or online. Customers who ordered online can log into their accounts to initiate the return and receive a printable shipping label to affix to the package, which should include all of its original contents.
Any purchases can also be brought to an official Apple Store where the refund will simultaneously be processed in real-time. Customers who made their returns by mail will receive their refunds within 5 business days of Apple’s receipt of the item.
What can’t be returned to Apple?
Apple’s return policy excludes Apple Gift Cards, Apple Store Gift Cards, App Store Gift Cards, iTunes Gift Cards, Apple Print Products, and Apple Developer items such as technical support fees, membership fees and tickets to the WWDC.
Any electronic software downloads and software upgrades are also excluded from Apple’s return policy. Opened software may be eligible for return as long as it has not completed an installation process and has an original condition seal of the media packaging containing the printed software license.
See Also: Does Nike price match?
Can I make an exchange with Apple?
You can make an exchange with Apple within 14 days of receipt of the item. The exchange, however, must be made at a physical Apple store location.
Exchanges are also subject to in-store item availability, which can be viewed online at Apple.com. Note that personalized Apple items, such as engraved devices, cannot be exchanged, only returned.
Does Apple offer trade-ins?
Yes, you can visit the online Apple trade-in tool to see if your product is eligible for trade-in. After selecting your device and answering a few questions about its condition, Apple may offer you credit towards the purchase of a new Apple product, or credit to an Apple gift card if you’re not ready to make a purchase as of yet.
Should your product not be eligible for a fiscal credit, Apple will offer to recycle it for free. Product recycling is available regardless of the device or its condition.
Does Apple offer discounts on new products for students?
If you are a current or recently accepted student to a college or university, you are eligible for an educational discount on Mac and iPad products. Parents of students, school faculty, school staff and homeschool teachers may also take advantage of this discount.
Apple also offers technological options for schools offering grades from kindergarten to grade 12. Educational staff can visit the Apple website for details, options and product support.
Does Apple offer discounts on new products for business owners, sole proprietors or entrepreneurs?
While Apple does not offer direct online shopping discounts for businesses, they do offer a number of financial services. These include custom pay structures, flexible organization or institution contracts and negotiable end-of-term options for upgrades and product changes within your business.
Does Apple sell used products?
In addition to their inventory of new, unopened products, Apple also has a refurbished department of their online store. These previously-loved products come with a warranty of one year, plus the company’s signature Apple Certified Refurbished Promise.
The Apple Certified Refurbished Promise guarantees that your refurbished product is “like new,” comes with a savings of up to 15% off the original price and will arrive packaged in a brand new version of their trademark white box.
Refurbished products also come with all original, required operating systems, accessories and cords. Customers who order refurbished items remain eligible for free shipping and free 14-day returns, just like the orders of new, unopened Apple products.
Does Apple offer an extended warranty program?
When you purchase a new device from Apple, you are also encouraged to purchase AppleCare. AppleCare extends your device’s standard warranty and access to complimentary technical support beyond the typical 90 days that come with Apple products.
AppleCare coverage includes 24/7 Apple-certified assistance, priority support access, battery coverage and annual coverage of up to two accidental damage incidents. Access is available by phone, or you may select in-store repair (via Apple Stores or Apple-certified retailers) or on-site service via pick-up.
Devices that have experienced screen or external closure damage may be subject to additional fees plus tax. Contact Apple experts by phone or via chat for support and details.
Does Apple price match?
No, it does not provide the facility of price matching to its other competitor firms.
Does Apple Provide Price Adjustment?
Price Adjustment usually deals with cases of price match done at Apple for products that are on sale online. But you already purchase it from its outlet or stores, then in such events, you can easily claim for the amount difference available.
How can I get a discount on Apple?
If you are a student or a staff of Apple, you will be eligible for a discount at Apple.
Does Apple offer birthday discounts?
No, they do not provide birthday discounts.
I hope this guide to price match at Apple will help you to save more money while you’re shopping. This article aims to enlighten you on how you can get the price difference for an item you purchase.
Let us know your experience with Apple and whether you received a price adjustment on your purchase.