Last Updated on December 19, 2021 by Laura Ritterman
Ashley Furniture Homestore does price match. Your purchase must meet certain eligibility criteria. You also must go through the proper steps to ensure you get the lower price of the other retailer.
Not all items sold for lower prices on other websites meet the requirements for securing a lower price on your furniture. In this post, we’re exploring what things Ashley Furniture does price match, how you request the price match, and what doesn’t qualify. Read on to learn how to spend less on the furniture you love.
What Does Ashley Furniture Price Match?
Ashley Furniture does price match items they sell that you find other places for a lower cost. However, the item must meet the specific requirements of their program.
First, the item must be identical. The following details all need to match:
Next, the item must be in stock with AshleyFurniture.com and the other retailer at the same time. If the other retailer doesn’t have it in stock, Ashley won’t honor the price because you aren’t able to get it then anyway, meaning the price could be different upon restocking.
Ashley Furniture only price matches certain retailers because of their reputable reputations. You can price match items fulfilled by these websites:
Finally, you can’t price match anything on a rain check or items you buy resale.
How Does the Price Match Work?
The price match program works like this. If the requirements mentioned above are met, Ashley Furniture will make a price adjustment in the form of a credit back to your payment account.
Your order is placed for the stated price on the Ashley Furniture website. You pay the price listed. Then, you send a request through the chat assistant that includes a hyperlink leading to where you see the lower price on the item you purchased.
Once someone can verify the lower price, customer service will approve the final number. You’ll get a credit back to your account for the amount of the difference.
Are There Exceptions?
There are exceptions to the price match policy. We mentioned a couple in the requirements section. Here are a few more.
- Discounts – You won’t likely get a price match for an item found at a discount with another retailer. Discounts are special promotions, not the actual price.
- Membership pricing – Ashley won’t price match an item found at any store you need a membership for.
- Errors – You can’t get a price match on an item that was simply priced incorrectly.
- Clearance or closeout – Price differences on items that are being phased out of another retailer won’t be considered for price match.
- Bundle prices – You can’t price match a piece or item that has a lower price somewhere else due to bundle pricing.
These aren’t the only exceptions but some of the most common ones that come up.
Does Ashley Furniture Have a Price Adjustment Policy?
Yes, there is a price adjustment policy in place. As with the price match program, the item must be identical.
You must have purchased the item within 30 days before your request. The item you want a price adjustment for must also still be valid at that price with an approved retailer.
Understand there are exceptions to this policy, too. Many of them are the same as those listed under the price match program exceptions. You can also add Black Friday or Cyber Monday deals, as well as pricing for refurbished or used items.
Frequently Asked Questions
Let’s take a look at some frequently asked questions. These are things people want to know.
Does the Ashley Furniture Store Price Match Amazon?
Yes, it does. Here’s the caveat, though. Ashley Furniture only price matches items sold and fulfilled by Amazon. The items can’t come from a third-party seller.
Does Ashley Furniture Do Price Match Online?
Yes, it does. You simply order your item and pay for it. Then open up the chat service. Submit a request for a price match with a live link included leading to the item you want price matched. A customer service representative will review your request, and if the request is approved, they will credit your payment account for the difference.
Ashley Furniture has a price match guarantee program designed to keep customers happy and coming back to purchase their favorite pieces. Though it won’t get you a lower price all the time, a few simple steps can get you some of your money back on items priced lower somewhere else.