Last Updated on May 15, 2022 by Laura Ritterman
Once you go here once, you’re guaranteed to be… Hooked!
As the go-to retailer for anything fishing, hunting, camping, and outdoor recreation-related activities, Bass Pro Shop has been providing customers with quality merchandise since 1972.
With its iconic logo, Bass Pro Shops has become an incredibly successful business. The sensible return and refund policy of Bass Pro Shop makes up for the inability to exchange items.
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What is Bass Pro Shop’s Return Policy?
Items may be returned to Bass Pro Shop for a refund within 60 days of the original purchase date and with a valid proof of purchase. They may be returned online via mail or in-store. It doesn’t matter where the initial purchase was made, items may be returned to either Bass Pro Shop or Cabela’s.
After 60 days, you may still potentially be eligible for a return, it is just on an inspection basis. Bass Pro Shop retains all rights to deny or refuse a return.
| Return timeline | 60 days |
| Return method | Mail, in-store |
| Exchange period | 60 days |
| Exchange method | In-store only |
| Refund period | 7-10 business days |
| Refund method | Original payment method |
How to Return a Bass Pro Shop Item
Items may be returned online, via mail, or in-store.
Online Returns
For online returns via mail, follow the below instructions.
First, you must go to the Bass Pro Shop website on a desktop or mobile device. You must locate the Returns.
You can get to this page by scrolling to the bottom of the home page. At the bottom of the page there is a Help section. Within the Help section there is a Returns section. Click on the word Returns. Once you have clicked the word Return it will bring you to the Returns section of the website.
Upon arriving at the Returns section of the website, you must follow the on-screen prompts for online purchases.
You must request a return label to ship the item or items being returned. It will require you to enter the order number and the associated email address. Click enter and follow the remaining prompts.
The return label received may be printed at home or you can choose to receive a QR code that may be shown at FedEx or Walgreens, and they will print the label for you.
Once you have the return label, package the item, or items, in its original packaging. Once the item or items have been packaged, secure the return slip to the package.
Bring your package to the most convenient carrier of your choice and ship the package. The appropriate shipping address is on the return slip.
Keep an eye out for email confirmation regarding verification that the package was received. If you do not receive confirmation, call the Customer Service Team at Bass Pro Shop.
In-Store Returns
For in-store returns, follow the below instructions.
First, you must ensure that the item has not been altered in any way. Do a quick search for the most convenient Bass Pro Shop of Cabela’s location for you. You must bring the item or items to be returned, proof of purchase, and a photo ID to the store.
Upon arriving at the store, go to a customer service desk or a cash register. If you cannot find either, you may ask a staff member for assistance, and they will point you to the nearest location within the store.
Once you have reached the customer service desk or the cash register, disclose to the staff member at the desk or register that you wish to return your purchase. Show proof of purchase and ID to properly return the item.
Can You Return an Online Purchase In-Store?
Yes! You may return applicable purchases that you made online to a Bass Pro Shop or Cabela’s near you. Use a search engine to find the nearest, or most convenient, store location to you. Follow the instructions listed above for In-Person Returns. Be sure to bring original email confirmation, emailed receipt, or other proof of purchase.
How Strict is the Bass Pro Shop Return Policy?
The Bass Pro Shop return policy is very sensible and rather flexible. Yes, it is advised for best results to return your item within 60 days and with proof of purchase. However, it is still possible to return the items after 60 days and without a receipt. Without a receipt you will just be given a gift card balance for your return, if it is accepted.
Bass Pro Shop Exchange Policy
Previously, Bass Pro Shop did have an exchange policy. That has recently changed. As of May 2022, there is no exchange policy at Bass Pro Shop. Items that would have been exchanged will receive a refund.
Bass Pro Shop Refund Policy
To receive a full refund on your original purchase in the form of the original payment method, return the item within 60 days, with proof of purchase and a photo ID.
After 60 days you may still receive a full refund, but that is entirely based on inspection of the product. If it passes the inspection completed by the store employee, you may be eligible for a refund.
A refund of a gift card is made for purchases that meet all requirements other than the proof of purchase. Without a receipt you will not receive your refund in the original payment method.
Does Bass Pro Shop Accept Returns Without a Receipt?
Yes! For an item or items without a receipt you may receive a refund in the form of a gift card.
Does Bass Pro Shop Accept Returns After 30 Days?
Yes! The official Bass Pro Shop return policy states that items may be returned up to, and including, 60 days past the date of the original purchase. After 60 days you still have the possibility of your return being accepted. It must pass an inspection completed by a Bass Pro Shop employee.
What Items Cannot Be Returned to Bass Pro Shop?
Custom items cannot be returned to Bass Pro Shop, nor can any product with alterations or reconditioning. Any gasoline-fueled items that have been used, or show signs of gasoline, cannot be returned. Any firearms, ammunition, or related products may be returned for safety concerns.
FAQs
Does Bass Pro Shop give full refunds?
Yes! If you meet the specified requirements for returns for refund, you will receive a full refund in the form of the original payment method.
Can I Return a Bass Pro Shop product after use?
Certain items can be returned after use. However, they must be in original condition and must not be broken, altered, or reconditioned. Any marks of use or gasoline on a gasoline-fueled item will not be able to be returned.
How long do Bass Pro Shop refunds take?
Refunds are processed upon return. As with any refund, allow a few days for the bank to approve the transaction for payments made by card. Cash will be immediately dispensed.
Conclusion
Bass Pro Shop has a fairly sensible return policy for its customers despite its recent lack of an exchange policy. For returns, you are given 60 days.
This is more than enough time to return the item by mail or in-store. Returns are even allowed after this 60-day period and are even allowed without a proof of purchase.
If you shop at Bass Pro Shop and are less than satisfied with your purchase, be sure to take advantage of the great refund policy! It’s a hook, line, and sinker!
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