Last Updated on October 31, 2021 by Laura Ritterman
Buy Buy Baby matches the ad and online prices of its competitors. With its price match promise, Buy Buy Baby will also make price adjustments after customers make purchases. However, restrictions and exclusions apply to the price match promise.
The retailer’s price match policies also apply to customers who wish to use Buy Buy Baby coupons. Since the goal of the policy is to give clients the best possible price, there are cases where coupons override price matches. Below are complete details on how the policy works.
Does Buy Buy Baby Price Match?
Buy Buy Baby will match competitors’ prices that they display in their advertisements or on their websites. Customers who shop in Buy Buy Baby’s stores can request a price match. All clients have to do is show a sales associate the competitor’s price in an ad or online.
Another way Buy Buy Baby customers can request a price match is by phone. They can call 1-877-328-9222 and speak with a customer service representative. The representative will ask for a copy of the website link or the ad that displays the price.
Does Buy Buy Baby Adjust in 2021?
Yes, Buy Buy Baby continues to make price adjustments for its customers. The company accepts price adjustment requests up to 14 days after purchase. Customers do have to provide a copy of their invoice, shipping confirmation, or receipt.
Buy Buy Baby makes price adjustments when customers discover a lower competitor’s price after the fact. Clients can make requests for price adjustments in a store or over the phone. As long as they can submit proof of the lower price, they should receive an adjustment.
Exclusions & Rules
The company limits price matches and adjustments to identical and in-stock items. The competitor must be offering the same brand, size, color, model year, and model number. Identical items offered at a lower price cannot be refurbished or second-hand.
Buy Buy Baby does not price match or adjust items advertised on clearance, liquidation, or for a limited time. If a competitor advertises a product on sale “while supplies last,” it does not fall under the price match promise. The company can also limit quantities for price matches.
Prices advertised during special holidays or events such as Black Friday sales are not eligible for price matches or adjustments. Examples of major holiday sale events include Thanksgiving and Veteran’s Day.
See Also: Price match policy at Walmart
Frequently Asked Questions
1. Which Competitors Qualify for Buy Buy Baby’s Price Match Promise?
Buy Buy Baby’s price match promise covers local retail stores that sell the same products in a store and/or online. The price match promise also includes prices from major online retailers. However, individual, third-party, or marketplace sellers are not included.
2. What if the Competitor’s Price Comes with Limitations and Exclusions?
Buy Buy Baby will adhere to the competitor’s exclusions and limitations. For instance, if another retailer limits the price to quantities of two, Buy Buy Baby will only match the competing price on two identical items.
3. What if Another Retailer Makes a Pricing Error?
Pricing that is due to typos or other errors on part of a competitor does not fall under the umbrella of Buy Buy Baby’s price match promise. The company is not under an obligation to honor price matches or adjustments in these instances.
4. A Competitor is Giving Out Rain Checks for a Product and the Price is Lower. Will Buy Buy Baby Still Match the Price?
No, the price match promise only covers products that are currently in-stock at a competing retailer. This exclusion also applies to online retailers with products currently labeled as “out of stock.”
5. What if the Price on Buy Buy Baby’s Website is Lower than a Buy Buy Baby’s Store Price?
Buy Buy Baby’s stores will honor the lower price from the website at any of its stores. Simply let a store associate know the online price is lower than the store’s sign or the price tag.
6. Can I Use a Buy Buy Baby Coupon with a Price Match?
If the price with a Buy Buy Baby coupon is lower than a competitor’s price match, the company will honor the coupon instead. Likewise, if the price match will result in a lower price than using the coupon, the customer will receive the price match.
7. What About Manufacturers’ Coupons?
Buy Buy Baby will accept manufacturers’ coupons with a price match. So, a customer will get the competitor’s price plus be able to get an additional discount from the coupon. However, coupons from competing retailers or brands with stores are not accepted on top of a match.
Buy Buy Baby’s Promise
Buy Buy Baby guarantees it will honor the best possible price on in-stock, first-quality items. The company’s price match and adjustment policies are alive and well in 2021.
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