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Returns

Joann Return Policy – Do I Have 90 Days For A Refund?

February 20, 2022 By Laura Ritterman Leave a Comment

Joann works in textiles and fashion production. These industries are not always known for having the best return policies, but they actually can. The most forgiving return policies recognize that making clothes is just a matter of what materials you have.

Joann is a company that has policies like that. What state or shape the materials are in is far less important than what materials you are returning. For that reason, Joann has a great return policy. But what is their return policy? And how does it work?

jo-ann

Joann Return Policy

You can obtain a complete refund if you bring the fabric and the receipt to a JOANN shop. If you return the fabric within 90 days of purchase, you can claim a refund without a receipt. If you do this, the amount you get will be equivalent to the item’s lowest selling price in the previous 90 days.

Return Period90 Days
Return MethodIn-Store or By Mail
Exchange Period90 Days
Exchange MethodIn-Store or By Mail
Refund Period7-10 business days
Refund MethodOriginal payment method

What Can You Return at Joann?

You can return anything—literally anything—that you buy at Joann. However, if you bought something from a store you can only return it to a store. If you bought something online you can return it to a store, but you can also return it through the mail.

How Do You Return Products to Joann?

When returning product to a store, you must have your product in its entirety in at least somewhat recognizable condition. You also need a receipt of purchase. A proof of purchase, like a bank statement or order number, will not work for returning at a store.

Returning online you can use a proof of purchase. In that case, the process will begin by calling Joann’s customer care number. They will take your information, such as your name and order number, and send you a return label. Some people are confused at this stage, but do not worry.

The return label is there to indicate that Joann has already paid for your shipping costs. It only helps you. Most people are so accustomed to stores having extractive return policies that they expect the return label to complicate things. But no, the return label makes things easier.

Package your items and apply the shipping label, and then ship it off. Joann will receive your items in a few days, and you will receive your refund a few days after that.

See Also: Coach Return Policy

Does Joann Provide Full Refunds?

Yes, though the manner in which they provide the refunds has some nuances. For instance, you can only get your refund in the same tinder that you made your purchase in. That means that if you paid with a card, it will be refunded to that card. If you paid in cash, it will be given in cash.

However, there is a catch: If you made a purchase of over $100, then they cannot give you that refund in cash right there. Instead, they have to send you a check or money order for that amount. The reason is that giving out that amount in cash opens their doors to scammers.

Does Joann Charge Restocking Fees?

Yes, but on only a few of their items. Cricut machines and all sewing machines incur a restocking fee of $25. This covers costs of testing, maintenance, and cleaning that are all required by law before those machines can be put back into consumer circulation.

No other Joann products have restocking fees though.

Does JOANN+ Offer Returns?

No, JOANN+ does not offer returns or refunds at this time. The language they use to describe this makes it sound like a temporary measure, however, as they advise anyone needing help with an order to reach out to a bulk specialist.

Most companies that intend to screw customers out of orders do not encourage those customers to communicate with them. Since JOANN+ is relatively new as well, it is likely that returns are in development but not finalized.

That also means that while they do not technically have returns and refunds ready through JOANN+, JOANN+ customers might still be able to get JOANN+ orders refunded and returned if they communicate with the bulk specialist teams.

Can You Return Joann Products After Use?

Yes, you can. Joann deals mostly in materials, and all materials that they take in from returns will go back into circulation eventually. They will be processed first, however, which will get rid of any wear, tear, or dirtiness that got on them while they were used by customers.

For this reason you can be assured that unless you have practically destroyed your Joann products, they will still take them. This also extends to the sewing machines and other devices they sell. It takes a lot of wear and tear to get Joann to reject a used product return.

How Strict is Joann Return Policy?

Joann’s return policy is possibly the least strict it can be. You can return every product they sell, with restock fees on only a small number of them. You can get full refunds, and you can even return heavily used products, as well as products that you bought online.

This stands in stark contrast to most stores in the same business, which have strict processes for scrutinizing how much you have “used” their products.

How Long Does a Refund from Joann Take?

Refunds from Joann take different amounts of time based on what kind of refund you are getting and where. An online order that you return by mail will issue its refund about three days after the return has made it to them. That means it will be three days plus its transit time till it refunds.

Returning in a store will be instant unless it is in excess of $100.

FAQs

Can You Refund In-Person Classes?

Yes, but only before you attend them. If you cannot attend a class then you can cancel it for a full refund. You can also reschedule those classes if you want to attend a class at a different time. You cannot, however, refund a class that you have already taken.

How many days do you have for a full refund?

Joann have a generous refund policy which means customers have 90 days to return their fabrics to get their money back.

How quickly does Joann refund after returning items?

Refunds are processed by the company within 7-10 business days.

Conclusion

Joann has a great refund policy. In-store and online orders can both be returned for full refunds no matter what the condition of the products. There are restocking fees, but they are pretty low relative to the cost of the products, and only a few products have them.

For these reasons, Joann’s return and refund policy is one of the best on the market.

Other Brands’ Policies

ZaraDillardsDiscount Tire
SheinMacy’sTarget
MarshallsKohlsCostco

Filed Under: Returns

Coach Return Policy – 30 Days For A Refund?

February 19, 2022 By Laura Ritterman Leave a Comment

Coach has a pretty forgiving return policy as long as you follow the terms and conditions. All items need to be returned within 30 days of the purchase to receive a full refund. If you purchased the item while it was on sale or on clearance, you have to return it within 14 days.

Some items cannot be returned though and all items being returned have to be new and in unused condition. You also need to make sure you have the receipt.

coach store

What is Coach’s return policy?

Coach has an open return policy where you have 30 days to return the product and it needs to be unused and new. If you bought the item on sale or clearance, you will only have 14 days to return the item.

Return Period30 Days
Exceptions14 day returns on sale items
Return MethodIn store or Online
Exchange Period30 Days
Exchange MethodIn store or Online
Refund Period7-10 business days
Refund MethodOriginal payment method

How To Return a Coach item?

Coach offers a few easy ways to make returns. You can choose one of the ones below. 

In-Store Return

You can return any item you have bought to a Coach store including items you have bought online. You can find the nearest store to you and pay them a visit to make the return. A cashier at the register will be able to help you.

You need to make sure you have the original order invoice or the receipt to make the return as they will not allow you to make returns if you do not have the receipt.

Online Returns

You can return items online if you bought the item online.

  1. Fill out the return form that came with the item when you received it in the mail.
  2. Make sure to include the form in the item you are sending back.
  3. Make sure to ship your item to the Coach main site at CSI Returns, One Coach Way, Jacksonville, FL 32218.
  4. Use FedEx, USPS, or UPS to send the item back.

When making an online return, you will be in charge of the shipping costs so you won’t get the full refund amount back into your pocket.

Can you return an online purchase to the store?

Yes. You can take the online purchase to the store. You cannot return in-store purchases online though. If you bought the item in the store, you will need to go back to a store to give the item back.

How strict is the Coach return policy?

Coach’s return policy is strict because they want to make sure all the items being refunded are new and not used. So, if you have used the item and just decided you did not like it, you will not be able to return it.

For items you bought on clearance, you only have 14 days to return them which only gives you a small window to decide if you want to keep the item or not.

Coach Exchange Policy

The exchange policy is the same as the return policy. If you want to get a different item, you have 30 days to take it back to the store or put it in the mail to send back to the warehouse. The exchange item has to be of equal or lesser value.

Coach Refund Policy

You can get a refund on Coach items if you take them back to the store with the receipt within 30 days.

Does Coach take returns without a receipt?

You need the receipt to make a return and get a full refund. If you lost the receipt or the order invoice, you will only be able to return the product for a gift card. The card will not have the original purchase amount though in all cases. It will have the lowest selling price of your item within the past 30 days.

What items Cannot be returned to Coach?

All items can be returned to Coach unless they have been open and worn.

Exceptions (to return policy)

There are not many exceptions to the return policy since Coach allows you to return almost all items within 30 days.

If you want to see if they will still take your product, you can always go to the store and check as it’s worth it to see.

The only exception to the return policy is that if the item was bought on sale, you have to return it within 14 days. Final sale items cannot be returned.

How long do Coach refunds take?

If you return it to the store, you will get a refund the same day. If you decide you want to return it online, you have to wait for the warehouse to receive the product and then refund the money to your bank or credit card. This usually takes 7-10 days but can take longer around the holidays or a promotional period.

FAQs

Does Coach give full refunds?

Coach will always give you full refunds if you return the item within 30 days and if the item is not used or worn. If you do not have the receipt, then you will only be able to exchange the item and not get a refund.

Can I return a Coach product after use?

Coach requires all their items to be unopened and unused to return them. If you have already used the item, they will probably not take the product back. If the product is faulty though or was damaged before you received it, you will still be able to return it even if you opened it.

Does Coach accept returns after 30 days?

No. Coach will only take returns within 30 days and within 14 days for clearance products.

Conclusion

Coach is basic with their return policy as it matches many other clothing and purse stores on the market. 30 days is a shorter time period than some other stores though.

Other places do not allow you to return items that were on sale, but Coach allows you to return even items on clearance as long as it’s within 14 days of the purchase date.

Other Brands’ Policies

ZaraDillardsDiscount Tire
SheinMacy’sTarget
MarshallsKohlsCostco

Filed Under: Returns

Nordstrom Return Policy – Guide To A Full Refund

February 19, 2022 By Laura Ritterman Leave a Comment

Nordstrom’s return policy includes different caveats for online or in-store purchases. Depending on whether you have the receipt or item tags, you may receive a full refund or a refund in the form of a Nordstrom gift card. Nordstrom reviews each return on a case-by-case basis.

Nordstrom

What Is the Nordstrom Return Policy?

Nordstrom accepts returns on a case-by-case basis. They do not have a set time limit for returns but can issue 50% partial refunds for returns they consider to be late. Refunds are issued to the original tender or as a store credit.

Nordstrom accepts apparel, footwear, home items, and accessories for refunds. You cannot return items marked Final Sale or Non-Returnable. Beauty items are also a final sale unless stated otherwise.

Your returned items must be in their original packaging. The items cannot have been worn, damaged, or altered.

Nordstrom Return Policy
Return PeriodNo Set timeframe
Return Method1. In-store
2. Drop-off Curbside
3. By Mail
Refund Window5-7 days for a refund
Exchange PolicyNo Exchanges Offered

How to Return a Product To Nordstrom

In-Store

If you purchased your Nordstrom product at a store, you’ll need to return it in-person to any Nordstrom store. If you purchased your product at a Nordstrom boutique, you’ll need to return it to that same boutique.

Nordstrom Rack has a different return policy, only accepting returns on certain items within 45 days by mail or at a Nordstrom Rack or Nordstrom store.

Via Mail

Here’s how to return a product purchased at Nordstrom.com.

For a Nordstrom online purchase, you can return it via mail, curbside return, or in-store.

If you do not have an order number for your online purchase, you cannot use the curbside return options. Curbside return is also not available for fine jewelry, designer, or opened baby gear items.

You can start your return on the Nordstrom website, where you’ll print out a prepaid shipping label. If you don’t have a printer, you can show a digital return code at a USPS location and they will print the label for you.

The original shipping charges for your online Nordstrom purchase will not be refunded.

Nordstrom Exchange Policy

Nordstrom does not have an exchange option or policy at this time. You will need to return your item and then re-order or re-purchase the correct item separately.

Nordstrom Refund Policy

If you’re returning your product to a Nordstrom store or via curbside return, you’ll receive a full refund if you have an order number and/or the original tags on the product. Refunds are returned to the original payment source within 5-7 business days.

If your product does not meet the parameters previously described, you’ll likely receive a refund as a Nordstrom credit via gift card instead. This is up to the discretion of the store attendant and also depends on whether they can track your purchase in their system or not.

Online refunds via mail are usually received within 10-14 business days. It then takes another 5-7 days for your refund to be processed and reflected on your payment source.

See Also: Nordstrom Price Match

How Strict Is the Nordstrom Return Policy?

The Nordstrom return policy includes a rather vague caveat that allows them to review returns on a “case-by-case basis.” This leaves a lot of room for either leeway or strictness, depending on the sales attendant who is taking care of you.

Generally speaking, if your product is in its original condition, with tags and a receipt, you should have no problem returning your item for a full refund.

Does Nordstrom Have Free Returns?

Yes, returning an item at Nordstrom is free. If you are returning an item via mail, you can print a prepaid shipping label.

Unfortunately, original shipping charges for items purchased online will not be refunded to you.

Who Pays the Return Shipping Charge?

Nordstrom provides a prepaid shipping label for returns by mail. You must submit a return ticket online to receive this label via email. You can then print it out and tape it to your package.

If you don’t have a printer, the email should include a digital return code that you can show at your local USPS office. They will then be able to print the label and use it for shipping.

How Long Do Nordstrom Refunds Take?

If you are returning a product in-store or via curbside return, you can receive a cash or gift card refund straight away. If your payment method was a debit/credit card or PayPal, it could take 5-7 business days to process your refund.

If you mail in your return, it is typically received within 10-14 business days. It will then take an additional 5-7 business days for your payment to be refunded to you.

What Is the Nordstrom Return Policy without a Receipt?

If you don’t have a receipt, Nordstrom will try to find your purchase in their system. This can be done if you paid with a debit/credit card or e-wallet, or if you have your order number. If they find your purchase, you may be refunded to your original payment source.

If they don’t find your purchase, you could be refunded the current price of that item in the form of a Nordstrom gift card.

Can I Return Items on Sale?

You can return a Nordstrom sale item so long as it is not marked Final Sale or Non-Returnable. Beauty products cannot be returned.

Does Nordstrom Deny Returns?

Nordstrom reserves the right to deny a return if the sales associate decides it does not meet the return policy’s standards. If your product is in its original form and you have the tags and receipts, you will likely receive a refund without issue.

FAQs

What Items Cannot Be Returned to Nordstrom?

Nordstrom does not return items marked Final Sale or Non-Returnable. Worn, damaged, or altered products are not accepted. Beauty products are also non-returnable unless otherwise stated.

Does Nordstrom Accept Returns After 30 Days?

Yes, Nordstrom can accept returns after 30 days; however, all returns are accepted on a case-by-case basis. Nordstrom Rack also accepts returns up to 45 days after purchase.

Can I Return Nordstrom Product After Use?

If your products appear used, damaged, or altered, Nordstrom can deny your return.

Other Brands’ Policies

ZaraDillardsDiscount Tire
SheinMacy’sTarget
MarshallsKohlsCostco

Filed Under: Returns

Big W Return Policy

February 18, 2022 By Laura Ritterman Leave a Comment

Selling a full range of home-essentials throughout Australia, Big W provides an easily accommodating return policy. They allow returns 90 days after the original purchase date with their Change of Mind Returns policy. As long as you have your proof of purchase, you can get a full refund if the product is in original, saleable condition.

Certain items cannot be returned, and online items can be processed for in-store returns. You can also mail in returns.

big w

What Is Big W’s Return Policy?

BIG W offers a wide window for returns. The store will provide you with a refund within 90 days of purchase. You may also be able to exchange. To initiate a return, you will need your receipt/proof of purchase and the product itself.

The items must be in its original and saleable condition and packaging, with all accessories included. The product must not have been used or worn. If it is a perishable product, it cannot be expired.

Return Period90 Days
Return MethodIn Store or online
Exchange Period90 Days
Exchange MethodIn Store or online
Refund PeriodWithin 2-3 Days
Refund MethodMethod of Payment

How To Return A Big W Item?

If you made your purchase at a BIG W store, you can approach the customer courtesy desk at your nearest location in order to process your product return or exchange. The staff will walk you through the process. Be sure to have your proof of purchase with you.

For online returns, you’ll need to mail the product to the return address provided on the packing slip.

Big W Exchange Policy

Exchanges are eligible for certain items. As long as the proof of purchase is provided along with the item and within 90 days of purchase, you can exchange an item.

Exchanges are not eligible on items that do not qualify for returns.

What Items Cannot Be Returned To Big W?

Certain items cannot be returned to Big W stores. This is usually for hygienic reasons, especially during the pandemic. While Big W does have the change of mind policy, they will not provide a refund on the following items:

  • Toilet paper, paper towels, and tissues.
  • Soaps, toiletries, cosmetics, feminine hygiene and incontinence products, and pain relief.
  • Cleaning items such as antibacterial wipes, sprays and cleaners, and disposable gloves.
  • Nappies / diapers and baby wipes.
  • Pet food.

If you have bought too many or changed your mind on any of these items, Big W’s policy instead encourages you to share with those around you.

Exceptions (to return policy)

If you received an item that is damaged or faulty, reach out to Big W’s customer service. They will work with you to issue an exchange for the same item. They may also be able to repair the item.

If there’s a major problem with an item you received, Big W states that you are entitled to a replacement, repair, or refund.

Examples of major failure with the products include issues that would have stopped you from buying it if you knew about it first, faults that make it unsafe, or the product being significantly different from the description.

However, bear in mind that this does not include damages that occurred from misuse.

If it seems that the product was used incorrectly and broken, Big W will refuse the refund, exchange, or repair. If the fault is not on you, and Big W cannot repair the product within a reasonable time, you may opt to choose a refund or replacement.

How Long Do Big W Refunds Take?

How long a Big W refund takes to show up in your bank account depends on the bank you are using. Typically, shoppers have noted a 2 to 3 day delay if the payment was sourced from your bank account through paypal. If you used PayPal funds, the return may be instant.

If you are shipping products back that you purchased online, factor shipping time into your expected turnaround. Big W products returned in store will be processed immediately.

See Also: Gucci Returns

Can I Return Big W Products After Use?

For the most part, Big W products should be in good, unused condition when you return them. They must be in their original packages, and being sellable condition. Big W reserves the right to refuse any exchange or refund.

It is best to ensure you were completely happy with the product before purchasing it. If you receive an online order, try it on immediately. If you find it does not fit, begin to initiate the exchange immediately before you remove the tags.

FAQs

Does Big W Give Full Refunds?

As long as items are undamaged, unworn, and still within the acceptable 90 day return window, Big W will issue you a full refund. How long the refund takes to enter your bank account will depend heavily on the bank you have. Cash returns may be exchanged for store credit.

How Strict Is The Big W Return Policy?

Big W does provide a wide return window, they are strict when it comes to having your proof of purchase. If you don’t have this record, you won’t be able to return your items to the store. Additionally, they will not take back products that are heavily damaged, soiled, or no longer in the original package.

Can You Return An Online Purchase To The Store?

Yes, you can return online Big W purchases back to your nearest store. Please ensure that you have the packing slip and proof of purchase when you return the items.

Conclusion

Big W wants their customers to be completely satisfied with all of their products. Because of that, they allowed 90 days for exchanges based on the buyer changing their mind.

As long as it’s not one of the items that are prohibited for returns, such as personal hygiene products, items in good condition will be accepted for a full refund.

If you are unsure of anything regarding Big W’s return policy, call the stores customer service line.

You can also chat with them at the customer service desk of your local store location. Some locations may have variable rules and regulations, so be sure to find out the exact rules for yours.

Related:

Harvey NormanWhole Foods
The Good GuysLidl

Filed Under: Returns

Lidl Return Policy

February 19, 2022 By Laura Ritterman Leave a Comment

Grocery stores are not known for their return policies. It is strange to imagine someone coming into a store to return a food item that they bought. Many people assume Lidl to be the same as other places that focus on food sales for the same reason.

But just because it is uncommon and unlikely does not mean it is untrue. Lidl has a return policy for many reasons. Chief among them is the fact that is better to have one and not need one than need one and not have it. But how does it work? And how does one return things to Lidl?

lidl

What is Lidl’s Return Policy?

If you have the receipt, you can return an original Lidl-branded product. Lidl guarantees a complete refund if an eligible item is returned within 90 days after purchase.

There are two things that you can return to Lidl:

  1. Lidl-branded item
  2. National brand and non-food items

This encompasses everything that you can buy from Lidl as well, except for faulty food items. You cannot return faulty food items since those just become waste anyways.

Food items can be returned within 90 days of buying them. These should be returned in the original packaging and with a receipt.

Faulty non-food items can be returned to a store so long as you have a proof of purchase. The original packaging is not required. You can get either a replacement or a full refund. This can happen any time within a year of buying the item.

You can actually return faulty non-food items more than a year after you bought them, you just have to start the process with a customer service agent over the phone rather than in a store.

Items that are neither food nor faulty can be returned within the first 90 days of buying them. In this case you will have to bring the receipt and the original packaging. The item must also be in a “new” and resaleable condition if you want to get a full refund or exchange for it.

Return Period90 Days
Return MethodIn-Store
Exchange Period90 Days
Exchange MethodIn-Store
Refund MethodMethod of Payment

Can You Return an Online Purchase to a Store?

Imagine that you buy something online and want to return it. How do you go about that? Lidl is one of the few stores that does not sell anything online that you cannot get at the store itself.

That means anything that you buy online can be returned to a normal store. And not only that, but it has to be returned that way. Lidl does not have any methods for doing returns on items through the mail. So, be careful shopping online if you do not have a Lidl in your area.

Does Lidl Take Returns Without a Receipt?

No, Lidl does not take returns without a receipt. Proof of purchase does not work—you need a receipt, even if your order comes from their online store. That means printing out the receipt in order to show it to customer support if you want to return an item you got online.

Lidl Exchange Policy

Lidl’s exchange policy is similar to the exchange policy of many stores: Because they offer full refunds, exchanging items is possible in practice even if there is not language set aside for it on paper. Just return the item for the full refund, and then use the money to get something else.

Lidl Refund Policy

That way of doing returns is heavily reliant on having a clear refund policy, however. So, what can you get refunds on with Lidl? The short answer is that you can technically get refunds on anything, but it is not promised that you will get refunds on everything you return to them.

You can get refunds on food items, but it is uncommon. Remember that when you are returning food items you are basically claiming that the food did not meet your standards in some way. You cannot return mostly eaten food items and expect to get a refund for them.

You will always be able to get refunds on faulty non-food items. Be sure to have the original packaging and receipt when you return them, but because you are returning things that are faulty, customer service will generally be accommodating to the inconvenience it caused you.

You will be able to get refunds on non-faulty non-food items about half of the time. This is because these items need to be returned in a “new” condition that they can be resold in. That means if you buy a t-shirt from Lidl, you can only return it if you never wore it or washed it.

How Strict is the Lidl Return Policy?

Lidl’s return policy is strict when it comes to what you can return, but it is not very strict in just about every other way a return policy can be strict. Specifically, while the manner in which you return a non-faulty, non-food item might be strict, you have 90 days to do it.

With faulty items you have a whole year, and customer service will still work with you even if you return the item more than a year later. The real obstacle that you will face when trying to return things is not the time you have to do it, but the availability of it since you cannot return by mail.

Conclusion

Lidl allows you to return anything you buy from them, but it will only accept certain things if they are in the right condition. Whether or not they accept food items or non-faulty, non-food items are the most uncertain, as the standards for the conditions they need to be in are subjective.

Still, you have plenty of time to return either of them, and anything you return will get you a full refund. Just be sure to have your receipt with you, even if you bought something online.

Also remember that you will only be able to return something to an in-person store. Even items that you buy online can only be returned to an in-person store, though you can talk to a customer service agent about the return process on the phone beforehand to speed it up.

Other Brand Policies

GucciFootlockerCoach
SheinMacy’sTarget
MarshallsHollisterCostco

Filed Under: Returns

Curry’s PC World Return Policy

February 15, 2022 By Laura Ritterman Leave a Comment

Electronics companies seem to either have the most forgiving or the most unforgiving return policies. Either they allow you to return things even when they are borderline destroyed, or they do not let you return things even when they are absolutely pristine.

So, which one is Curry’s PC World?

The answer is more complicated than a simple yes or no.

currys pc world

What is Curry’s PC World return policy?

Curry’s PC World’s return policy is that they will accept the return of a product in three different circumstances. Faulty products must be returned to a store or by mail within 30 days, unwanted products must be returned to a store within 21 days. You must submit the paperwork to return them by mail within 14 days, but you actually have another 14 days after that to return them.

Damaged products do not have a listed time limit.

Those circumstances are:

  1. If the product is unwanted
  2. If the product is faulty
  3. If the product is damaged

Each of these circumstances has different requirements attached to it.

Currys Return Policy
Return PeriodUnwanted items: 21 Days
Faulty items: Within 30 days
Damaged: Unlisted
Return MethodIn Store or online
Exchange Period30 Days
Exchange MethodIn Store or online
Refund PeriodWithin 14 Days From Purchase
Refund MethodMethod of Payment

The most important thing to remember about Curry’s PC World return policy is that it is primarily concerned with how a product looks. That means that if you are returning it because it is faulty or broken, then the fault or breakage should be clear by looking at it. That much is obvious.

What is not so obvious is what happens if you return an unwanted item after you have already taken it out of its packaging. What do you do then?

How to Return an Unwanted Item?

You can return an unwanted item only so long as you return it within 21 days of purchasing it. In that case it has to be wrapped in its original packaging, unopened. If you do that, then you can return your item for a full refund or equivelant exchange for any in-store item.

You can still return an unwanted item within 14 days of buying it if it has been opened. In that case, however, you will have to return it in a “new condition”. That means it has not been started up, had anything installed, or had any additions or software put onto it.

This is one of the more interesting requirements. How do they know you have started something up, installed it, or installed something onto it? There are some tests they can do, but with many computers, there are ways of “rolling back” any changes you make to their original points.

In short, while you can only return an unwanted item in “new” condition, you can make it “new” even if you have used it. Although it is always safer to actually return it new.

You can return an unwanted item at a store or through the mail. Small items and large items need to have a proof of purchase with them, as well as a different return form depending on whether or not they are a large or small item.

See Also: Does Currys Price Match

How to Return a Faulty Item?

You can return a faulty item to a Curry’s PC World within 30 days of receiving it. As before, you need both a proof of purchase and proof that is a faulty item. You will get a full refund for this.

Most times, the proof that it is a faulty item is the item itself. A computer that will not turn on, a hose that is visibly broken, etc. The item needs to be unambiguously faulty out of the box.

The process for returning it is the same as with an unwanted item. You can return it to the store or return it by mail. There are unique forms for both small and large item returns by mail.

How to Return a Damaged Item?

Returning a damaged item is more simple than you probably think. Most people worry that you will have to somehow prove that it arrived damaged, rather than being damaged from use.

The truth is, Curry’s PC World accepts both as if they are the same. The important thing to them is not the difference between an item that was damaged before or after you opened it. The important thing is whether it is returned as damaged or unwanted.

A damaged item is not a security risk. No matter what its condition it will be broken down for its parts. An item returned in an unwanted state has to be new, as otherwise it could have malicious software on it. It is also worth noting that damaged returns are not promised refunds.

How Long do Curry’s PC World Refunds Take?

Making a return in a store will make the refund instant. Going by mail will make it take longer. You will have to wait for the initial travel time of shipping the product. Once it actually gets back to Curry’s PC World the refund will usually be posted about three business days after that.

How Strict is Curry’s PC World Refund Policy?

When compared to other PC and appliance retailers, Curry’s PC World’s refund policy is pretty generous. Not only can you get a full refund, but you can return damaged or faulty items.

This is unusual, as many retailers will make it so their contract of sale disallows you from using their return policy to return damaged or faulty products. In those cases, you would just be stuck with the product. With this policy, you can return it for a full refund.

FAQs

How long is the refund process?

The refund timeframe can take up to 14 days to fully process.

Can you make returns without a receipt?

Yes, but you still need a proof of purchase. A proof of purchase does not necessarily need to be a receipt. It can also be a bank statement or online sales invoice.

Conclusion

Curry’s PC World will require you to do some paperwork, but its refund policy and process are laid out very clearly on their website. Their customer support is also good at helping people get where they need to go in order to make their returns and leave satisfied.

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Filed Under: Returns

Crate and Barrel Return Policy

February 13, 2022 By Laura Ritterman Leave a Comment

Crate and Barrel has some great furniture. However, sometimes you purchase something, only to realize later on that it didn’t work in your home the way you wanted.

Keep reading to figure out exactly how Crate and Barrel’s policy works and what all can be returned or exchanged.

crate and barrel

What is Crate and Barrel’s Return Policy?

Crate and Barrel allow refunds and exchanges, so long as you call within the first seven days after delivery. You still have 30 days to return the item, as long as you have communicated this with the company.

Return Period30 Days
Return MethodIn-store or By Mail
Exchange Period30 Days
Exchange MethodIn-store or By Mail
Refund Period7-10 Business Days
Refund MethodOriginal payment method

Crate and Barrel have different return policy windows depending on the category they fall into. This also includes the items they have excluded within their policy.

ItemsReturn Window
Furniture and RugsMust set up a return within 7 days 30 days to return Not eligible for online returns
Non-Furniture and Rug ItemsHave 90 days to return
Store SamplesNot eligible for returns or exchanges Sold as-is
Basic Freight ItemsMust set up a return within 7 days 30 days to return Not eligible for online returns
Custom ItemsNot eligible for returns or exchanges
BotanicalsNot eligible for returns or exchanges

How To Return a Crate and Barrel Item?

For Furniture, Rugs, and Basic Freight Items

  1. Call Crate and Barrel to arrange a return within 7 days of pick-up or delivery
  2. Return the item within 30 days of pick up or delivery
  3. Bring some form of proof of purchase
  4. Payment will be returned to the card the item was purchased with (for cash payments, you will receive up to the first $100 in cash and the rest mailed as a check)

For Non-Furniture Items In-Store Returns

  1. Bring the item to store within 90 days
  2. Item must be in good condition and unused and unwashed
  3. Show proof of purchase
  4. Money will be returned to whatever card you used to make the purchase (for cash payments, you will receive up to the first $100 in cash and the rest mailed as a check)

For Non-Furniture Items Online Returns

  1. Sign in to your online returns with your order number and ZIP code
  2. Select item to return
  3. Fill out the form on why you are returning the item
  4. Print out the FedEx shipping label
  5. Pack up item
  6. Drop off at FedEx store
  7. Track your return online

For online orders, you are in charge of return shipping. Unless the item was damaged or broken upon delivery, Crate and Barrel will not pay or return money for any shipping costs.

Can You Return an Online Purchase to the Store?

Yes, online items can be returned to the store as long as you have proof of purchase.

How strict is the Crate and Barrel Return Policy?

Crate and Barrel’s return policy is very strict.

However, Crate and Barrel will try to work with you on proof of purchase. Even if you don’t have a receipt, they will take almost any proof of purchase, or try and look it up for you.

Crate and Barrel Exchange Policy

Crate and Barrel’s exchange policy is the same as their return policy.

  1. For non-furniture items, you have 90 days to exchange an item and must provide proof of purchase unless you want to exchange for the same item.
  2. For furniture, rugs, and basic freight items, you have 7 days to make a call to request a return. The item must then be returned within 30 days of delivery or pick-up for an exchange. Proof of purchase is required.

Crate and Barrel Refund Policy

Crate and Barrel’s refund policy is the same as their return policy.

  1. For non-furniture items, you have 90 days to exchange an item and must provide proof of purchase.
  2. For furniture, rugs, and basic freight items, you have 7 days to make a call to request a return. The item must then be returned within 30 days of delivery or pick-up for a refund. Proof of purchase is required.

For returns, money will be returned the same way you made the purchase. If the item was paid for in cash, up to the first $100 will be returned to you immediately. After that, the rest will be sent to you via check.

Does Crate and Barrel Take Returns Without a Receipt?

Crate and Barrel require some proof of purchase for a return. If you only want an exchange for the exact same item, you may not need a receipt. However, to exchange for a different item or to get a return, some proof of purchase is required.

Almost anything can be used as proof of purchase:

  1. Original receipt
  2. Gift receipt
  3. E-receipt
  4. Original packing slip
  5. Gift packing slip
  6. Order number
  7. Gift registry number
  8. Email address used to receive the e-receipt
  9. Crate and Barrel Credit Card
  10. Major credit card used to make the purchase.

Does Crate and Barrel Accept Returns After 30 Days?

If the item was a non-furniture item, it can be returned for up to 90 days.

For furniture, rugs, and basic freight items, they must be returned within 30 days, and only after making a call to return the item within the first 7 days.

What Items Cannot be Returned to Crate and Barrel?

Gift cards, customized items, and botanical items all cannot be returned to Crate and Barrel. Cut yardage is also a final sale and cannot be returned. 

Exceptions

Items that were floor samples, or items that were worn, washed, or not in good condition are not eligible for returns. Also, any items purchased during a final sale are unable to be returned.

How Long Do Crate and Barrel Refunds Take?

For credit cards, the amount can take 1-3 days to hit your credit card after the item has been successfully returned to Crate and Barrel. For cash, you will receive the first $100 immediately. For the check, they will send it by mail, which can take roughly up to a week, depending on the speed of the post office.

FAQs

Does Crate and Barrel Give Full Refunds?

Crate and Barrel does not give any refunds for shipping or delivery fees. They will pay you back the full cost of the item you purchased.

Can I Return a Crate and Barrel Product After Use?

If non-furniture items have been worn or washed, they are not eligible for returns. The Crate and Barrel website doesn’t state anything about furniture, we would assume that as long as they are still in great condition, they can be returned.

How long is the Crate & Barrel return window?

Customers have 30 days to return to their store.

Conclusion

Crate and Barrel’s return policy is relatively straightforward. Larger items like furniture and rugs cannot be returned online, and instead only sent into the store.

For these large items, you must also call customer service within the first 7 days after delivery and return within the first 30 days to get a full refund.

For other items, you have 90 days to return the item for a full refund.

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Filed Under: Returns

Vans Return Policy – Do I Have 60 Days For A Refund?

February 10, 2022 By Laura Ritterman Leave a Comment

Vans has very strict policies when it comes to the return and refund of their items. They have a 60-day window for all returns, but all of the original tags, receipts, paperwork, and boxes must be returned with the item as well. No item can be returned if it has been washed or worn, and they do not allow for exchanges.

Keep reading to figure out the best way to receive a return on Vans’ products to get your money back.

vans store

What is Vans’ Return Policy?

Vans has strict rules about the items they will accept.

  1. The item cannot be worn or washed
  2. The original tags must be on the product and they must be in the original package
  3. If a custom order, the issue must be written on the design picture
  4. You must have a return address, refund form, and original paperwork must be brought in with the product when making in-store purchases.
Return Period60 Days
Return MethodIn-Store or Online
Exchange PeriodN/A
Exchange MethodN/A
Refund Period60 Days
Refund MethodIn-Store or Online

How To Return a Vans Item?

Store Return

To return an item to Vans in-store, you must have:

  1. The receipt or order number
  2. Your merchandise
  3. The original packaging
  4. The return form paperwork that was included in your order

Having all of this, you just have to enter the store and speak to someone in customer service or at a till.

Online

Vans returns are only able to be sent through the US Postal Service or FedEx. Original shipping charges are not refunded.

  1. Pack item back into original Vans box
  2. Go online to get your return label
  3. Write your name, return address, and order number on the return shipping label
  4. Drop off the box at the post office or FedEx carrier
  5. Once Vans gets the return, your return will be issued within 30 days

Can You Return an Online Purchase to the Store?

Yes, you can return items to a Vans retail store that were purchased online. However, if the item was purchased with Apple Pay, PayPal, or Klarna, you will not be able to get cash back, and will only receive store credit.

See Also: Vans Black Friday

How Strict is the Vans Return Policy?

Van’s return policy is very strict. While items can be opened, if they have been worn or washed, they cannot be returned. Customers can return items if the color, style, or product was wrong, the product came in damaged, or if it wasn’t up to the customer’s standards as long as it is within the first 60 days.

Vans’ Exchange Policy

Vans does not have a specific exchange policy, as they rarely offer exchanges. On their website Vans states that if you want an exchange, you can contact their customer service. However, on other parts of the website it states that they do not accept exchanges. Instead, they suggest you return the item and then purchase the new product.

Vans’ Refund Policy

Vans offers a 60-day refund on items. As long as the item wasn’t purchased via PayPal, Apple Pay, and Klarna, then you will get a refund to the card you bought the item with. If you bought an item with a gift card, a new gift card will be sent to you.

 It can take up to 30 days after Vans receives the items for them to send your refund, which can take up to 2 weeks. This means that you may have to wait for a refund up to 44 days after returning an item.

If the item was purchased online, Vans will not refund the shipping cost unless they were at fault.

Does Vans Take Returns Without a Receipt?

Vans does not take returns without a receipt or order number. If you have the order number, but not the receipt, then you should be able to still get a return. However, they will not make any exceptions for a missing receipt or order number.

Does Vans Accept Returns After 30 days?

As long as the items are unwashed and unworn, Vans will accept returns for up to 60 days. Just make sure when you go to return an item that you have everything you need such as the return form, the box, tags, and receipt or order number.

See Also: Harbor Freight Return Policy

What Items Cannot be Returned to Vans?

Custom orders or designs cannot be returned to Vans. Items that do not have the original paperwork, box, tags, or receipt can also not be returned.

Exceptions (To The Return Policy)

Custom orders and designs cannot be returned, except in very rare cases where the design was incorrect or damaged. If the item was worn or washed, it is also unable to be returned.

FAQs

Does Vans Give Full Refunds?

Yes. Vans will give full refunds on any items that are unwashed or unused, have their original tags, and that you have a receipt and original box for.

Can I Return a Vans Product After Use?

No. Vans does not accept returns after use or if the object was washed. They are very strict on this, and will not even offer store credit in exchange. 

How Long Do Vans Refunds Take?

Vans refunds can take up to 30 days. If the product was returned via mail, it can take an additional two weeks on top of that, as it will take time for the item to get to the company.

Conclusion:

Vans’ returns and refunds can be a bit of a hurdle. They are very vague on their website and have very strict policies. They will not return anything worn or washed, or without the paperwork, package, and tags that came with it. They do not allow exchanges either, and instead suggest that customers return the item and then purchase the one they did want.

With all of this, it can be confusing to get a return. When in doubt, it is best to contact customer support to figure out the exact guidelines and what would be accepted.

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Filed Under: Returns

AutoZone Return Policy

February 8, 2022 By Laura Ritterman Leave a Comment

Autozone’s return policy is very strict but does allow for full returns, refunds, and exchanges for up to 90 days. However, if you do not have the original packaging and receipt, Autozone may not grant your refund. Store credit can still be possible, but not guaranteed. You will also have to pay for shipping costs if the return wasn’t due to a mistake on Autozone’s part.

In the article below, we will explain more about Autozone’s return policy and frequently asked questions about their return program.

autozone

What is AutoZone’s return policy?

Autozone’s return policy gives you a 90-day window to return most items. They must be in their original package, with no damage or customizations, and you need your original receipt.

Return Period90 Days
Return MethodIn-Store or Online
Exchange Period90 Days
Exchange MethodIn-Store or Online
Refund Period7-10 Days
Refund MethodIn-Store (with a receipt) or Online

How To Return an AutoZone Item?

AutoZone offers two easy ways to return an item. For both methods, however, Autozone will not refund shipping costs until the product came broken or there was some sort of shipping error.

Store Return

Returning an item to the store is a simple process.

  1. Bring the cleaned product that is in its original package to the store
  2. Ask a cashier to return the product for you
  3. Show original receipt
  4. If you used a credit card to originally make the purchase, you’ll have to present the card to get refunded. Otherwise, they will give you cash

If the product you bought was something you filled with fluids, it will have to be drained before being returned.

Fulfillment Center

Unless Autozone messed up the shipping of your product, returning the item will cost you money.

  1. Go online to Autozone’s fulfillment center
  2. Find your order
  3. Fill out part B of your shipping invoice return form
  4. Pack the product in its original packaging – make sure you include the form
  5. Place the return label on the package
  6. Go to a carrier store to deliver the item

Autozone highly recommends using a carrier that offers tracking to make sure the package gets delivered safely. As with returning items in-store, make sure that any excess fluids are drained.

Can you return an online purchase to the store?

Yes, items purchased online can be returned to any store, as long as you have the original package and a receipt. However, it is important to note that unless there was something wrong with your delivery, Autozone will not return any shipping costs.

See Also: AutoZone Price Match

How strict is the AutoZone return policy?

Autozone’s return policy in-store is pretty strict. If you don’t have a receipt, it is very unlikely that they will give you a refund or exchange. If that is the case, what you can try to do is call Autozone’s customer care department to try and see if they can find proof of purchase for you.

Sometimes, they may be able to give you in-store credit instead of cash back if you don’t have your receipt with you.

AutoZone’s Exchange Policy

AutoZone offers exchanges to almost all of their items. As long as it is an item that could be returned, it is an item that can be exchanged.

AutoZone’s Refund Policy

AutoZone will take a refund on anything you can return for full price, as long as you return the item in its original package, and have your original receipt. Without the receipt, you may only get store credit.

Does AutoZone take returns without a receipt?

Autozone is pretty strict about not giving refunds or without a receipt. If you call customer care, they may be able to find some proof of purchase. If they can’t, they may not accept the return. Sometimes, they may give you store credit instead.

What items Cannot be Returned to AutoZone?

Items such as gift cards, customized products, or items purchased during a sale cannot be returned. Batteries have their own warranty and while may be able to be returned, you’ll have to look at the warranty to figure out when the return window expires.

Exceptions (To The Return Policy)

Batteries are the only exception to Autozone’s return policy, as they have their own warranty. Items that have been bought during a sale, customized, or gift cards cannot be returned or refunded ever.

Can I Return an AutoZone Product After Use?

Yes, products can be returned after use, as long as you still have the receipt and original item.

 If it was a core product, which is a part of the vehicle being replaced in your car, the part can be returned to Autozone if you originally bought it there. However, the part must pass an inspection first. If it fails the test, you may not get a refund.

Does AutoZone Give Full Refunds?

Yes, AutoZone gives full refunds if you have your item in its original package and have the receipt. It must also not be any of their items that fall under no returns or exception to returns. If you do not have the original packaging and receipt, they might still give you some store credit, though they do not always do that.

If you want, you can try to contact customer care online or on the phone to see if they can find proof of purchase.

FAQs

How Long Do AutoZone Refunds Take?

If you used a card, refunds can take between 7 to 10 days. If you purchased an item with cash, you can receive a refund right away.

Does AutoZone accept returns after 30 days?

Yes, Autozone’s window for returns, refunds, and exchanges is 90 days.

How many days do you have to return to AutoZone?

Autozone allow customers to return to the store or online within 90 days of purchase.

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Conclusion

AutoZone will allow refunds or exchanges on almost any items they sell, except for customized products, gift cards, and batteries if it is outside their warranty.

They give you a generous 90-day window to return any item. However, a receipt and the original box are necessary to receive a refund. It is a fair refund, although it can be seen as strict.

Filed Under: Returns

Harvey Norman Return Policy

February 13, 2022 By Laura Ritterman Leave a Comment

Harvey Norman allows you to return most items within 14 days from the time you received the item. You can return it for a refund, exchange, or gift card.

There are some items though that cannot be returned. In addition, if the item was damaged or incorrectly supplied, the company will replace the item under their Consumer Guarantees Act rather than you need to go through the exchange or refund policy.

harvey norman

What is Harvey Norman’s return policy?

While Harvey Norman is pretty open to accept returns for any product that you are not fully satisfied with, within 14 days from purchase. The return policy also changes slightly depending on the item you want to return but the standard window is 14 days.

There are some terms and conditions.

Harvey Norman Return Policy
Return Period14 Days
Return MethodIn Store or online
Exchange Period14 Days
Exchange MethodIn Store or online
Refund PeriodWithin 7 days
Refund MethodMethod of Payment

Here are some examples below of common items bought from Harvey Norman and how the return policy applies to them.

Personal care, grooming, and hygieneCannot be refunded unless faulty
AppliancesCan return for 14 days
ElectronicsCan be returned for 14 days
Sale and Clearance itemsCannot be refunded unless faulty
Hardware and flooringDepending on the specific warranty
FurnitureCan be returned within 14 days except for bedroom furniture that has already been used
BeddingCannot be returned once opened, this includes pillows, mattresses, and bed linen

How To Return a Harvey Norman item?

Harvey Norman offers a few simple ways to make returns. 

Store Return

You can return any item you bought from the company to the nearest store. Make sure you bring your receipt and all the original packaging with you as the company will check to see if the item has been used.

Online Returns

If you made the purchase online, you can return it online to get a refund via an internet transfer into the bank account that was originally used to buy the item. The refund typically takes about 7 days.

  1. Log into the Harvey Norman website.
  2. Go to “returns”.
  3. Click “return items” next to the item that you want to return if there is more than one in the order.
  4. They will send you a label through your email that you can use to return the item.

Certain electronics and other valuable items cannot be returned online. If there is no option to return it online, the website will let you know next to the item.

Can you return an online purchase to the store?

If you do not want to go to the store again, you can return the item online. This often allows you to get a return or refund faster.

See Also: Does Bing Lee Price Match?

How strict is the Harvey Norman return policy?

While Harvey Norman wants you to be satisfied with all their products, they do make you abide by the terms and conditions when you want to return an item. To return an item, you need proof of purchase, the original packaging, and it needs to have been purchased within 14 days.

See Also: Harvey Norman Price Match

Harvey Norman Exchange Policy

Harvey Norman’s exchange policy follows the same rules as their return policy. If you want to make an exchange, you need to do so within 14 days of the purchase.

Harvey Norman Refund Policy

Harvey Norman will return most items within 14 days as they are not used and are in their original packaging.

Does Harvey Norman take returns without a receipt?

When you return an item to the store, you need to have proof of purchase, so they will not allow you to return the items if you do not have a receipt. If you made the purchase online, they should be able to see the purchase order from your account.

Does Harvey Norman accept returns after 30 days?

No, the return policy states that you need to have the item returned within 14 days from the day you received the item.

What items Cannot be returned to Harvey Norman?

There are many items that cannot be returned to Harvey Norman, they are included below:

  • Beds, bedroom furniture, mattresses
  • Pillows, mattress protectors, bed linen
  • Customized and special orders
  • Items marking display or floor stock
  • EPAY software and games
  • Gift cards, SIM cards, vouchers, and recharge cards
  • Personal care items that involve grooming hygiene

Exceptions (to return policy)

There are few exceptions to the return policy since it is not very strict, to begin with, you and you can return most items.

The items listed above cannot be returned or exchanged in almost every case unless there is a problem with the item and it was given or shipped to you faulty.

Many SIM Card and gift card items cannot be returned even if you never used them. So, make sure you need the item and plan to use it before you purchase it.

FAQs

Does Harvey Norman give full refunds?

Yes, Harvey Norman will give you a full refund for any item returned as long as you follow the terms and conditions and the item is not on the exclusion list. You will receive all your money back.

Can I return a Harvey Norman product after use?

Items must be in their original unopened condition to return to Harvey Norman. This means you cannot return the item if you have opened it and used it. If the problem was faulty, you can still return it even if you opened it.

How long do Harvey Norman refunds take?

If you return the item to the store, you get a refund immediately. If you make the return online, it can take up to 7 days to receive the money in your bank account once the store has received the item back.

Conclusion

Harvey Norman has a fairly strict return policy as they only give you 2 weeks to return the item. Other companies offer 30 or even 90 days.

If you aren’t sure whether you can return the item or not, you can always take it into the store and see if they will accept it. They have a long list of exclusion items though so make sure it’s not on this list before you try to return it. 

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Filed Under: Returns

Hollister Return Policy – 30 Day Return Policy?

February 10, 2022 By Laura Ritterman Leave a Comment

Hollister is a US clothing retailer and brand under the Abercrombie and Fitch umbrella. Customers have the ability to buy from the company either online or in-store. However, with buying from a company sometimes you need to return products that you potentially changed your mind about.

In this post, we review the Hollister return policy so you know all of the details before requesting a refund or exchanging for another product.

hollister

What is the Hollister return policy?

The Hollister return policy is fairly flexible allowing customers to return items up to 30 days after purchase. After 30 days, Hollister allows for a merchandise credit instead. Clothing should remain unworn and unwashed.

Hollister Return Policy
Return Period30 Days
Return MethodIn Store or online
Exchange Period30 Days
Exchange MethodIn Store or online
Refund PeriodUp to 30 Days
Refund MethodMethod of Payment

How To Return a Hollister item?

There are two methods of returning an unwanted or exchangeable item to Hollister, in store and online.

Online

If you ordered online, you can return your Hollister items through the Hollister website by finding the returns tab on your online account. You can initiate a return from there. You can choose to print the return label as presented by Hollister or make your own with the proper return address.

You’ll want to note that Hollister will not pay for return shipping – you’ll actually have $7 deducted from your refund regardless of the outcome of the return. You’ll receive the amount back on your card after the refund is processed.

In Store

Stores are similar but don’t have a fee. You can return items purchased online or in store at the store. You’ll need to bring proof of purchase in order to make a return. In person, you can receive either the refund the same way you paid – via cash or card.

Can you return an online purchase to the store

Yes, you can return an online purchase to a store. The stores can handle both in store and online returns. Online does not handle in store purchases.

How strict is the Hollister return policy?

The answer is, not especially. The Hollister return policy is fairly lenient in that they will take a return without the original tags on the item. Most Hollister stores will want to see an identification card to prevent people from repeatedly bringing back non-Hollister clothes and getting refunded.

The return policy is fairly general and doesn’t actually suggest the need to have the original tags on – or suggest that the customer shouldn’t wear or try on new clothes, which is unusual. We imagine this approach to returns leads to customer loyalty.

See Also: Primark Return Policy

Hollister Exchange Policy

Generally, the Hollister exchange policy is quite similar to the refund policy. The only difference is that Hollister will allow customers in store and online to pick out something else. The Hollister site doesn’t say anything specific about how to move forward receiving a new item – though we are sure it’s as easy as the rest of their site and policy.

Does Hollister take returns without a receipt?

Yes Hollister accepts returns without a receipt, however, they do have a limit. A local Hollister store will likely want identification to ensure you aren’t repeatedly returning items without receipts or tags. From the perspective of a high-end clothing line, this makes sense.

Does Hollister accept returns after 30 days?

Yes, and no. Hollister will accept a return after 30 days, but instead of receiving a full cash or card refund, you’ll receive store credit for the value of the merchandise. Hollister’s clothing lines do change rapidly with seasonal fashion, so the lack of need to return cash refunds for not as recent items works.

What items cannot be returned to Hollister?

Their website does not specify any particular items that are not returnable, which is impressive considering that most of the items bought at Hollister are clothes. While they aren’t specific about this, be sure to ask Hollister to make sure.

If you are concerned about an item, check with customer service in the store or online first.

See Also: Lululemon Return Policy

Can I return a Hollister product after use?

In a word, yes. The Hollister website doesn’t specify the condition in which clothing must be returned, though common sense dictates you don’t attempt to return a torn shirt or one covered in stains. Hollister seems fairly liberal in their policy, and expects their customers to come to them to discuss issues with clothing to find something different or that fits better.

See Also: Vans Return Policy

Does Hollister give full refunds?

This depends on what you call full! Hollister will issue a full refund for clothing returned properly within 30 days. If you bought and returned online, you can expect to have $7 deducted for the cost of shipping and processing an item for a refund.

FAQs

Can I return online with no order confirmation?

No, you’ll need a receipt or order confirmation to return items online. This i

What if I bought a Hollister item in another country?

If you were out of the United States or traveling between countries when shopping and end up returning an item in a different place, the return policy is slightly different. You’ll receive a merchandise credit for the item for the lowest price the item has ever been sold for in the local currency, in that country.

How long do Hollister refunds take?

The site does not specify how long a Hollister refund is expected to take. In an store refund will be fast depending on the day and speed of your bank.

Conclusion

Hollister offers a fairly lenient return policy for the purpose of clothing without fully indicating the condition of the clothing required.

Hollister assumes customers will be responsible and loyal by not being very specific about instructions. They also make online returns fairly easy though their return shipping is not free.

Related: John Lewis Return Policy

Filed Under: Returns

John Lewis Return Policy

February 7, 2022 By Laura Ritterman Leave a Comment

The John Lewis return policy is generally pretty flexible unless you’re trying to return an item like a mattress or a used electronic device. The company is also known to have pretty lenient staff, so if products don’t fully fit the criteria for a return, you may still be eligible for a refund.

Before returning your product to John Lewis, it’s important to know the stipulations for what can and can’t be returned. Although the staff is lenient, some products are unable to be accepted for hygienic or safety purposes.

john lewis

What is the John Lewis Return Policy

John Lewis return policy states that products that are unopened or unused can be returned for up to 35 days after the date of purchase. All electronic devices must not have any of your personal information on it and the original stickers and packaging need to be present.

John Lewis Returns
Return Period35 Days
Return MethodIn-Store or online
Exchange Period35 Days
Exchange MethodIn-Store or online
Refund Period14 Business Days
Refund MethodOriginal Method of Payment

Regardless of condition, you’ll likely be able to return the product as long as it’s within the 35 day timeframe. However, some cases may constitute a need to pay a restocking fee. Generally, a faulty item nulls the need to pay the fee but items returned for non-faulty reasons will require that fee to be paid.

Product DescriptionReason for ReturnRestocking Fee (Y/N)Return Policy
Large itemDamage/Faulty partsN35 Days
Large itemDuplicate/Change of mind/etc..Y35 Days
Small itemDuplicate/Change of mind/etc..N35 Days
Small Electrical ItemFaulty electronicN35 Days
GiftAny reasonN35 Days
Jewelry/WatchesCost 500£ or moreN35 Days
Jewelry/WatchesCost 500£ or lessN35 Days

How to Return a John Lewis Product

To return a product to John Lewis, you can do so in-store or online. To return the item in-store, all you need is the item and proof of purchase. Proof of purchase can be a receipt, delivery note, or order number.

To return a product to John Lewis online, you can log into your store account and request a refund. You’ll then be prompted to print out the necessary labels and then take it to your nearest courier to ship. If you don’t have an account with John Lewis, you can also initiate a return request by providing your order number and billing postcode.

There are also other alternative ways to return a John Lewis product including doing so at your nearest Waitrose or returning to another collection point.

Can You Return an Online Product to the Store?

Yes, you can return a John Lewis online store product at your nearest John Lewis location or another collection point. You’ll just need to provide the order number.

How Strict is the John Lewis Return Policy

Although the John Lewis return policy has specific stipulations, the staff at John Lewis are generally pretty lenient. If you’re a few days over the return window or the item doesn’t have all of the original stickers, you can typically still have a successful return.

With that said, items like mattresses or other things that pose a sanitation risk are non-negotiable.

John Lewis Exchange Policy

Items returned within 35 days of purchase can be exchanged for another item. Once you initiate the return request, the item will go through a verification process before it’s approved. Once approved, you can use your refund to find another product at the same price.

John Lewis Refund Policy

As long as an item is returned within 35 days of purchase and passes the verification process, consumers will be eligible for a full refund of the product. Items that were purchased online or over the phone can be returned where you’ll receive a refund of the standard delivery charge within 14 days of the purchase.

Jewelry items worth more than 500£ require the customer to return the item at a physical John Lewis storefront. The refund, in this case, will be processed within 14 days of the refund request.

Does John Lewis Take Returns Without a Receipt?

You can return John Lewis items without a receipt. However, instead of a cash or card refund, you’ll be issued store credit for the item’s current value in the store.

Does John Lewis Accept Returns After 30 Days?

As per the John Lewis return policy, all returns that meet the terms and conditions of the company can be returned up to 35 days after the date of purchase.

See Also: Argos Return Policy

What Can’t be Returned?

Although the John Lewis return policy is fairly lenient, there are a few things that can’t be returned after purchasing them. Among these items are mattresses. Due to sanitation reasons, mattresses cannot be accepted as returns. However, John Lewis offers a service that will repair any mattress purchased through them for up to seven years after purchase.

Along with that, electronics that have your personal data stored on them (personal phone data, programmed TV, etc.) can no longer be returned. Among the other items that aren’t eligible for returns are:

  • Items past the return policy timeframe
  • Heavily used products
  • Products without their original packaging
  • Used gift cards, CDs, or vinyl records
  • Perishable goods
  • Live plants or trees
  • Used computer software
  • Personalized products
  • Other hygiene risks (face coverings, pierced earrings, lingerie, bedding, etc..)

Return Policy Exceptions

The one main exception to the John Lewis return policy is with faulty items. While regular items can’t be returned after 35 days, faulty items have a longer allowance.

See Also: John Lewis Price Match

FAQs

Does John Lewis Offer Full Refunds?

Full refunds are given to customers who return within the 35 day timeframe and can provide proof of purchase on the item in question.

How Long Do John Lewis Refunds Take?

Refunds initiated in-store are available to you instantaneously. However, refunds that are initiated online, or refunds of high-end jewelry, can take up to 14 days to authenticate.

Can I Return a Product After Use?

According to John Lewis policy, items cannot be returned if they’re in used condition. Return items cannot have any of your personal information programmed into them and all original packaging must be there.

Conclusion

There are several stipulations tacked onto the John Lewis return policy. While these stipulations are in place, the stores themselves tend to be pretty lenient with returns. If you don’t have a receipt or proof of purchase available, John Lewis staff can give you store credit for the item’s current in-store value.

If you aren’t sure whether or not an item is eligible for returns, it’s always best to call or visit the store to ask.

Filed Under: Returns

Lululemon Return Policy

February 6, 2022 By Laura Ritterman 2 Comments

Bought something and regretted it a bit? Wrong size for you? Store return policies can be a little confusing and sound a bit legalistic, but we are here to help breakdown Lululemon’s return policies for you.

Lululemon

What is Lululemon’s return policy?

Lululemon’s return policy is fairly straightforward. The company offers a 30 day return policy with a few exceptions, including stating that the clothing must be unwashed and unworn. Items must also have the tags attached and accompanied with valid proof of purchase.

The only items that are not returnable are the following:

  • face masks
  • gift cards, and
  • clearance or “We Made Too Much” items.
Lululemon Return Policy
Return Period30 Days
Return MethodIn-Store or online
Exchange Period30 Days
Exchange MethodIn-Store or online
Refund PeriodWithin 3-5 Business Days
Refund MethodMethod of Payment

How To Return a Lululemon item?

You have a couple of ways to return a Lululemon item.

Shipping

You’ll first need to head to the Lululemon returns page and complete a return, which will provide you with a printable shipping label. In many cases, you can download the barcode for a shipping label to your phone and have a FedEx or USPS location scan the code to print the shipping label for you.

If you have a printer at home, you can do this without going into a location. If you don’t have a printer at home, going into a location might be most convenient,

You’ll be refunded within 3-5 days and will receive notification the refund took place.

In Store

Of course, if you live near a Lululemon location and bought in person, or even bought your Lululemon clothing line, you can return in-store.

The difference here is that you won’t need a shipping label or to follow the online return process. Bring the clothing and a receipt with you and they can process the return on the spot.

Are there Lululemon items I can’t return in store?

Items purchased at our outlet store or Like New items are an exception and cannot be returned in-store at this time.

Can you return an online purchase to the store?

Yes, you can! The exception to this includes face masks, which aren’t returnable, outlet items, and Like New purchases. Otherwise, if an in store return is more convenient for you than the online process, just be sure to bring your proof of purchase and you’ll be fine.

How strict is the Lululemon return policy?

The Lululemon return policy page indicates that there are exceptions to some things, though it seems adamant about bringing a proof of purchase to indicate you did buy an item new.

Previous employees can tell you that Lululemon can extend past their typical 30 day return policy for customers who either have proof of purchase and clothes still in good condition, and for people who have bought regularly.

The company allows this method because they aware that Lululemon customers are loyal, and their leggings are built to last a long time. Rejecting a customer return means fewer leggings sold.

Lululemon Exchange Policy

Lululemon does offer an exchange policy. The company allows you to exchange clothing items with their tags on and proof of purchase in store up to 30 days. Their associates will help you do a return and complete the process by finding something else you like more.

What is Lululemon’s Refund Policy?

Refunds are generally processed by providing the customer with the same way they paid for it – cash is returned as cash and debit or credit card purchases go back on their card.

Since Lululemon’s website does accept Paypal, there is an exception here. If you purchase an item online with Paypal, then return the item in store, the cost will be refunded to you via an AMEX, MasterCard, Visa, or gift card. Stores cannot send money via PayPal.

Most customers who end up returning items purchased online will find it more convenient to receive a card refund anyway, as Paypal can take time to transfer.

Does Lululemon make returns without a receipt?

In most cases, returning items to Lululemon without a receipt will result in refunds in the form of gift cards or store credit, providing you’re within the return policy timeframe.

While the Lululemon website says that returns cannot be made without a receipt, they also let their associates have some free reign in accepting returns that would otherwise be rejected. Things happen – like losing paper or a lost email.

While Lululemon stores try to protect their return policy by encouraging the presence of a receipt, they will work with you and understand the need for a return if you wish to return an item without proof of purchase.

Can I return a Lululemon product after use?

Lululemon generally prefers not to have products returned after use, especially if washed – and especially swimwear. They pride themselves on clothing items that last a long time, and don’t want to put items that may have been mistreated or touched sensitive areas back on the shelves.

FAQs

Does Lululemon give full refunds?

Yes, Lululemon gives full refunds providing you return your items within the return policy window.

How long do Lululemon refunds take?

Online refunds can take 3-5 days to process. In store refunds work about as fast as your bank allows.

Does Lululmemon accept returns after 30 days?

The Lululemon policy includes a 30 day limit, but stores have the discretion to make an exception for their clothing. Head to a store or talk to a person at Lululemon to learn what you can do past 30 days.

What are fast track refunds at Lululemon?

Lululemon offers an enhancement to their return process for people who sign up for a Lululemon account. A customer who is returning less than three items can receive their refund faster if they use the Fast Track option on the Lululemon site.

This process is not in store – but instead uses a very similar method to their online return process. The big difference is that the customer receives their refund within 2 hours of bringing

Check Out Other Store Return Policies

On our website we cover your favorite brands.

AmazonStockxCostco
eBayFitbitSephora
TargetH&MSHEIN
Macy’sHello MollyREI
PrimarkWhoopFashion Nova
Harbor FreightAritziaWalmart

Filed Under: Returns

Target Return Policy

February 6, 2022 By Laura Ritterman Leave a Comment

Target has a complicated and strict return policy. Depending on whether you are a member, if it is a holiday season, or if the item is an electronic – these are all factors that change Target’s return policy.

We have worked to compile the information below to make it easier to understand.

target

What is Target’s return policy?

Target will refund or exchange most unopened products in new condition that are returned within 90 days after purchase. There are a number of exclusions to the standard policy, which modify the return timeframe for some products sold by Target.

Target’s return policy can seem a little complicated at first. Here is a breakdown of the majority of Target’s rules.

Return Period90 Days
Return MethodIn-Store or Online
Exchange Period90 Days
Exchange MethodIn-Store or Online
Refund Period7 Business Days
Refund MethodOriginal payment method

How To Return a Target Item?

Store Return

Returning an item in the store is easy.

  1. Bring your receipt and product in its original package to customer service
  2. They will work with you to make any returns or exchanges

That’s it. If it is an item that isn’t eligible for a return, they offer you store credit instead, but otherwise, as long as you are in the window for your return, they should be able to handle any return without an issue.

Online

Returning items online isn’t as easy, but is still achievable.

  1. Go to Target’s website and log in.
  2. Go to your orders
  3. Find the product you want to return
  4. Follow the steps until you can print out a label
  5. Attach the label to your product
  6. Mail it back to them by visiting a UPS store

Some online items may only be allowed to be returned in-store, but the website will tell you that in your process to return the item if that is the case.

If you are returning multiple items, you may be able to place them in the same box, so long as they are on the same shipping label.

Can you Return an Online Purchase to the Store?

Yes, any item purchased online from Target can be returned in-store. Some online orders may only give you an option to return in-store.

How Strict is the Target Return Policy?

Target’s return policy is pretty strict, as there is an exact outline for almost every item about what can and can’t be returned and when. However, Target has implemented a policy that more honest customers may be able to get a return easier and be given the benefit of the doubt even if the item doesn’t exactly fit the return requirements.

Target’s Exchange Policy

Target’s exchange policy follows the same as their return policy, reducing the confusion a little. Target offer customers a 90 day exchange policy after purchasing.

Target’s Refund Policy

Target can give you a refund in almost any way. Generally, they can give you a refund on the card you used to make the purchase. However, if that doesn’t work, then they can give you a Target gift card, a regular, multi-use gift card, or money via PayPal.

Unopened items can generally be returned for a refund. Some opened items such as Music, movies, air beds, video games, and software can only be returned as an exchange and not a refund.

Other items such as make-up and clothes can be returned if opened.

The majority of other items don’t have a specific open or unopened package guideline and are mostly up to store discretion and the condition of the item.

See Also: Target price match

Does Target Take Returns Without a Receipt?

If you are a Red Cardmember, you can return items without a receipt, as they can look up your information. Otherwise, Target will allow $100 in returns a year without a receipt. For purchases bigger than $100 or if you go over that $100 limit, you will need a receipt.

If it is a Target-brand item or an item you bought the same day, a refund is possible.

Can I return to Target without box?

Yes you can return your items to Target without a box within the 90 day timeframe, providing they’re in mint condition, unused and you have proof or purchase.

Does Target Accept Returns After 30 days?

Except for Apple products, phones, and other electronics, items can generally be returned for up to 90 days or more, depending on the item.

See Also: Walmart Return Policy Explained

What Items Cannot be Returned to Target?

Target has a very specific list of what items cannot be returned.

  1. Open or defective collectibles
  2. Personalized items
  3. Digital downloads
  4. Opened or unsealed breast pumps
  5. Gift cards

Exceptions (To The Return Policy)

Items such as music, movies, games, and software can only be returned for an exchange, and not a refund. Apple products have to be returned within 15 days. Mobile phones have to be returned within 14 days.

Red Card Members Items  
 Return Period120 Days
 Return MethodIn-Store or Online
 Exchange Period120 Days
 Exchange MethodIn-Store or Online
 Refund Period120 Days
 Refund MethodIn-Store or Online
Target Brand Items  
 Return Period365 Days
 Return MethodIn-Store or Online
 Exchange Period365 Days
 Exchange MethodIn-Store or Online
 Refund Period365 Days
 Refund MethodIn-Store or Online
Electronics  
 Return Period30 Days
 Return MethodIn-Store or Online
 Exchange Period30 Days
 Exchange MethodIn-Store or Online
 Refund Period30 Days
 Refund MethodIn-Store or Online
Holiday Sales (Items bought between October 1st and December 25th)  
 All policies start on the 26thSame policies as above, but they don’t kick in until after the holidays to give gift-recievers full time to return, refund, or exchange

Can I Return a Target Product After Use?

Certain items such as collectibles or breast pumps, cannot be returned after use. Other items, if in good condition, may be returned, but it is up to the individual store.

Target has specific policies for make-up, as the retailer realizes that it is hard to find out if beauty products match your skin tone without trying it out.

FAQs

Does Target Give Full Refunds?

Target does tend to give full refunds if they accept the item as a return. If you get a refund or exchange, they will even take any discounts or sales into account.

How Long Do Target Refunds Take?

Red Card members are prioritized during refunds, and the process can take as little as 1 to 2 days. For most other customers though, it may take up to three days.

Can you return at Target after 90 days?

Target will allow you to return items back to their store in exchange for store credit after 90 days from the date of purchasing.

Conclusion

Target has pretty strict guidelines for item returns. However, depending on the customer’s trustworthiness, the item, and the store, the policy might change a little per person.

While this is a great system to reward valuable Target customers, it can make it hard to determine whether or not an item is refundable.

The best policy is that it is always worth asking or trying to return an item online to see if it will work for you.

Related: Lowes return policy

Check Out Other Store Return Policies

On our website we cover your favorite brands.

AmazonStockxCostco
eBayFitbitSephora
TargetH&MSHEIN
Macy’sHello MollyREI
PrimarkWhoopFashion Nova
Harbor FreightAritziaWalmart

Filed Under: Returns

Primark Return Policy

February 5, 2022 By Laura Ritterman 2 Comments

Primark will accept any returns or exchanges for full price, provided the items are unworn, unwashed, and the original tags are still attached to the item. For health reasons, some items cannot be returned if they have been opened or no longer have a hygiene seal.

Keep reading below to learn more about Primark’s refund and exchange policy and what items are unreturnable.

primark

What is Primark’s Return Policy?

As Primark is a physical-only store, their return policy is pretty straightforward.

Return Period28 days (unworn, unused, and tags still on)
Exchanges28 days (unworn, unused, and tags still on)
Holiday WindowItems purchased on or after the 12 of October can be refunded or exchanged until the end of January (January 31st)

How To Return a Primark Item?

To return a Primark item, you will have to provide a valid receipt and return unused and unworn products within 28 days. The items must also still have the original tags on them.

Certain items cannot be refunded or exchanged unless unopened and (where applicable) the hygiene seal still intact.

  1. Briefs or boxers
  2. Piercing jewelry
  3. Health and beauty products
  4. Gift cards
  5. Swimwear

You will simply go inside a store closest to you, provide the items, and receive your refund or exchange.

Can You Return an Online Purchase to the Store?

Primark does not have an online store at this time. That means that all items must be purchased, returned, and refunded to a physical store.

How strict is the Primark Return Policy?

Primark’s return policy is very strict unless you can prove there is a reason for your return to be later than 28 days. For example, during Covid, if you are self-isolating to protect people, you must have proof of your isolation overlapping with the 28-day return window.

The specific returns policy should be printed on the receipt as well. 

Sometimes, you may be able to return items after the 28-day window. However, you will not be provided a full refund. Often, if a return is allowed after 28 days, you will only be able to exchange the item.

Returns and exchanges are up to the manager of the store, so even with this proof, they may not allow a return or exchange.

Primark Exchange Policy

Items can be exchanged within 28 days, so long as the item was unwashed, unused, and still had all of its tags and hygiene seals. Some items cannot be returned unless they are being returned due to faulty manufacturing, such as underwear.

See Also: Argos Returns

Primark Refund Policy

Items can be returned to Primark within 28 days, so long as the item was unwashed, unworn, and had all of its original tags. Some items cannot be returned unless they are being returned due to faulty manufacturing. Refunds will be processed within 10 working days.

Does Primark Accept Returns After 30 Days?

No, Primark does not accept returns after 28 days. The receipt will provide the date that you are last able to request a refund or exchange.

Some people have mentioned they have been able to return items after 28 days, but it is rare, and you can only receive an exchange at that point. The return policy is printed on the receipt for every customer to make sure they know what the exact rules are.

See More: Sephora Return Policy

What Items Cannot be Returned to Primark?

Items that have been worn or washed cannot be returned to Primark. Also, items without the original tags are unable to be refunded.

Certain items cannot be refunded or exchanged unless unopened and (where applicable) the hygiene seal still intact.

  1. Briefs or boxers
  2. Piercing jewelry
  3. Health and beauty products
  4. Gift cards
  5. Swimwear

Underwear is unable to be returned unless there was something faulty with the product.

Exceptions (To The Return Policy)

The only exception to the return policy is if items are faulty upon purchase, you should be able to return or exchange an item within that 28 days, even if it is one of their normally unreturnable items.

Also, you may be able to get an exception if you miss your 28-day return window due to self-isolation, but it is up to the store itself. Some stores may allow returns after 28-days, but it is fully up to the store and the manager in charge. It is likely that if they do offer a return after 28 days, it will only be for an exchange and not a full refund.

Can I Return a Primark Product After Use?

No, items that have been worn or washed are unable to be returned. The items must also still have their original tags. These items cannot be returned or exchanged at all unless the product was faulty.

If the product was faulty, you are encouraged to contact customer service to discuss further steps. However, you can also go to a local store to present the faulty item for a return or exchange.

FAQs

How Long Do Primark Refunds Take?

Primark refunds can take between 5-10 days if paid with a card. Refunds will always be returned via the way the item was purchased. For example, if you paid with a card, you cannot get cash instead.

Does Primark Take Returns Without a Receipt?

No, Primark will not allow a return without a receipt or some proof of purchase.

Does Primark Give Full Refunds?

Primark does give full refunds for items so long as they have been unworn, unwashed, and contain the original tags. Some items cannot be returned for a full refund, such as gift cards, or items without a hygiene seal – like underwear and swimwear. Body piercings are also unable to be returned.

Conclusion

Primark has a fairly strict return policy, though the specifics and final decision is up to the individual store and the manager.

However, the general guideline is that items that haven’t been opened, used, or washed can be returned for a full refund or exchanged for 28 days after the date on the receipt.

Proof of purchase and the product must be brought into the store to request a return.

Related: Harbor Freight Return Policy

Filed Under: Returns

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