Returns

Petsmart is a one stop shop for pet owners to buy necessities and accessories for their pets— and even a place to buy new pets altogether! They offer a huge variety of products both in store and online.

Many people wonder what the return process is for products that fall below customer expectations. In this article we take a deep dive into the Petsmart return policy, as well as answer many of the most common questions asked about returning items to Petsmart.

What Is Petsmart Return Policy?

Petsmart has a pretty extensive return policy that allows customers to return items for a full refund within 60 days of purchasing your item, providing you have the receipt.

Petsmart Return Policy
Return Period	60 Days
Return Method	In Store or online
Exchange Period	60 Days
Exchange Method	In Store or online
Refund Period	Within 30 Days From Return
Refund Method	Method of Payment

Here’s an overview of their policy:

Returns With A Receipt

You can return for a full refund within 60 days of purchase with your receipt for the full amount on the receipt.

• Purchases in cash will be refunded in cash
• Purchases with check will be refunded with a gift card or cash after a 10 day waiting period from the date of sale
• Credit card purchases are refunded to the card used for purchase or a gift card
• Debit card purchases are refunded in cash
• Gift card purchase will be refunded on a gift card
• If you are exchanging a product you will receive the positive balance in the original payment form

Returns Without A Receipt OR With A Receipt Older Than 60 Days

If you wish to return a product without the receipt or with a receipt older than 60 days you must bring a valid ID to a Petsmart store to receive a gift card for the most recent sale amount.

Return Exceptions

If you wish to return the following items* you must have a valid receipt (less than 60 days):

• Electronic products like shock collars and electric fences or training products
• Grooming products
• Filters or pumps
• Non-prescription pet medication or vitamins

*if the items cost more than $10

Can You Return An Item To Petsmart Without A Receipt?

Yes, per the return policy you can return an item without a receipt if you bring a valid ID to any store. In this case, however, you will only receive a gift card for the amount and this is not redeemable for cash.

See Also: Petsmart price match

How To Return My Petsmart Products

You can return any items purchased in store or online from Petsmart to a Petsmart store with the receipt/invoice and the original packaging.

Additionally you can return your online purchases (minus shipping and handling and gift wrap charges) for a full refund. You can initiate this process online to receive a shipping label.

Related: Etsy Return Policy

How Strict Is The Petsmart Return Policy?

The Petsmart return policy seems pretty lenient. Not many stores will allow you to return products without a receipt and Petsmart doesn’t seem to have any problem with it.

It seems that you can receive a full refund for the amount you paid if you return it within 60 days with a valid receipt.

If you don’t have a valid receipt or you try to return outside of this time frame you will only receive a refund for the current sale price at the time of your return.

Petsmart Exchange Policy

Petsmart allows for exchanges on most products (not prescription medication, however). If you wish to exchange an item you can do so at any store and they will credit any remaining positive balance to your original payment method or a gift card.

If the item you are exchanging for costs more than the original item you purchased you will be required to pay the difference in price at the time of checkout.

Petsmart Refund Policy

If you wish to receive a refund you can do so with a valid receipt to the original payment method used at the time of purchase. Otherwise all refunds will be issued on gift cards for the current sale amount at the time of your return.

What Are The PetSmart Return Exceptions?

Some items can’t be returned to Petsmart even with a valid receipt if you try to return it outside of the 60 day period. These include electronic merchandise like fences and shock collars, tools for grooming like brushes or flea combs, non-prescription medications or vitamin, and filters or pumps.

Please note that prescription medication can never be returned.

How Do I Return PetSmart Purchases To A Store?

If you purchased an item from Petsmart online or in store and you wish to return it you can bring the item to any Petsmart store location to inmate a return. In order to receive a full refund to the original payment method you will need to have valid proof of purchase. This can be in the form of a receipt or an order confirmation if you purchased the item online.

Does Petsmart Accept Returns After 30 Days?

Yes, you can return your items to Petsmart for a full refund within a 60 day time period from purchase. After the 60 day period has passed you can still return the item for a refund but the amount you receive will reflect the current sale price at the time of the return.

Does Petsmart Have Free Returns?

Returning an item in store is always free, but in most cases Petsmart also offers free online returns as well. All you have to do is initiate the return process online and print out the shipping label they provide. Once you have the label you can stick it on the packaged item for return and bring it to your local shipping service for return.

Who Pays For Returns On Petsmart?

If you initiate the return process on the Petsmart website you will receive a free shipping label covering the return costs. If you decide to ship your item back without using this shipping label you will have to cover the shipping fees and you will not be reimbursed for them.

How Long Do Petsmart Refunds Take?

According to their site, it can take up to 30 days from the day they receive your return for them to issue your refund and process the return. When the return has been processed they will issue an email notification to you.

Can I Return Petsmart Products After Use?

As long as the item you are returning is in good condition you can return it to Petsmart.

What Is PetSmart’s Return Policy For Live Animals?

If you purchase a live animal from Petsmart and and that you need to return it you can do so within 14 days for a full refund.

What Is PetSmart’s Return Policy For Fish?

As is the case for returning other live animals, you can return fish purchased from Petsmart within 14 days of purchase.

Can I Return An Item Without The Box At PetSmart?

No. If you do not have the original packaging for the item you wish to return you will be unable to return it to Petsmart.

Does Petsmart Accept Items From Chewy?

As many people know, the convenient online petstore, Chewy.com, is owned and operated by Petsmart. As such, people often wonder if they will be able to make returns to Petsmart if they bought an item from Chewy and not from Petsmart itself.

Unfortunately, at this point in time (2022) Petsmart does not accept any returns on items purchased form Chewy. This is because each business is operated separately and they are not able to cross-reference purchases made from Chewy at Petsmart and vice versa. Perhaps in the future this will become possible but at the moment returns to each business must be handled separately.

FAQs

Can I Return Damaged Items To PetSmart?

Yes, as long as you have the original packaging and you return it within 60 days of purchasing it with a receipt you will be able to return many damaged or broken items to Petsmart. There are some exceptions to this, however, all of which can be found in the above sections in this article.

Can PetSmart Look Up My Receipt?

Yes, as long as you have a Petsmart account and you used it when you made your purchase you will be able to look up your order history— including receipts— through this account. Without a Petsmart account the company will not be able to look up your receipt unless you have an order number from an order you made on their website.

Can I Return Opened Items To PetSmart?

Yes. If you wish to return an opened item to Petsmart you can do so as long as you return it with the original packaging.

In Conclusion

Petsmart is a pretty convenient place to get your pet products, whether you’re shopping in store or online. One of the most convenient things about shopping there is the great return policy offered by the company. We all know pets can be picky, and now you don’t have to worry about being stuck with an expensive purchase for your pet. We hope you enjoyed this article— happy shopping!

Related: Petco Price Match

Throughout the last decade or so, small businesses and creators have found massive success selling their wares to people on Etsy. The awesome site allows customers to find custom products tailored to their exact specifications, and also gives smaller creators the chance to gain exposure and customers more easily than other traditional methods.

Many people who shop on Etsy, however, wonder about their return policy. Since many items are custom made or one of a kind, can you even return them? In this article we explore the ins and outs of Etsy’s return policy as well as many of the most commonly asked questions about the Etsy return process.

What Is Etsy Return Policy?

When it comes to returns, Etsy is unique in the sense that the website itself doesn’t have a blanket return policy. Each seller is in charge or their own orders, including making decisions regarding cancellations, refunds, and returns.

Etsy makes a note that they do not require their sellers to accept returns, exchanges, or even give refunds unless their shop policy explicitly states that they do/have to.

If you want to find the shop policy for a specific store in question, you can find it on the shop’s homepage toward the bottom of the page.

How To Return My Etsy Products

If you receive an Etsy product that you’re not happy with, the first thing to do is go to the Etsy store where you bought it and read the shop’s policy on returns/refunds.

If you can’t find any information or if they state that they accept refunds/returns, you should then reach out to the seller in a message and explain your issue with the product (in a polite way), and ask about the return process specifics.

Etsy suggests discussing the following topics in a message before you send the item back:

• Where to send the item you are returning
• The time frame that the seller feels is appropriate to return the item in
• Who will pay for shipping costs to return the item
• What is the best shipping method to use to return the item

If The Seller Won’t Accept Returns

In many cases, if the seller won’t accept returns you may be out of luck. However, you can always open a case with Etsy to dispute the seller’s stance on returns. This is the best course of action if you never received your order or if the item your received was different than what was described at the time of purchase.

How Strict Is The Etsy Return Policy?

The policies are dependent upon the seller in question, so there is no one size fits all answer to this query.

Etsy Exchange Policy

The Etsy exchange policy varies from seller to seller. Some sellers may not agree to exchanges, and some may be perfectly fine with this.

Etsy Refund Policy

Since each shop owner can set their own policies, their refund policies will vary depending on which shop you purchased an item from and also your reason for the return/refund.

Does Etsy Accept Returns After 30 Days?

This depends on the personal policy of the seller from whom you purchased the item. Some stores don’t accept any returns, some will only accept them within one week, and some will allow for returns whenever.

Does Etsy Have Free Returns?

If the seller from whom you purchased your item accepts returns, you will have to reach an agreement with them regarding return fees. It is possible that they will cover the fees but it is equally possible that you will have to.

See Also: Does Best Buy Have a Return Policy?

Who Pays For Returns On Etsy?

Typically the buyer is the one who pays to return an item on Etsy, but this is always a case by case basis.

How Long Do Etsy Refunds Take?

If your seller allows for returns and refunds, it will usually take around 2-5 business days for your refund to appear on your bank statement. Etsy notes that some card providers cause longer delay periods so it really depends on your card. If you live outside of the U.S. it usually takes as many as 30 days to see your refund.

Can I Return Etsy Products After Use?

Some sellers will not have a problem with this, but some will not accept returns if you have used their products. Naturally this also depends on the product in question. Each seller has the right to set their own policies, so you will have to reach out to your seller specifically to find out the answer to this.

See Also: Amazon Return Policy

In Conclusion

Etsy return policies are many and varied, and each is set by the individual seller in question. If you would like to initiate a return on Etsy, reach out to your seller to begin the conversation.

Peloton bikes have taken the world by storm recently. These trendy workout bikes allow you to enjoy challenging spin classes from the comfort of your own home. As at home workouts become increasingly more popular, it’s no surprise that Peloton has enjoyed an upswing in sales across the world.

Since Peloton bikes are on the more expensive side, however, many people worry about buying them if the return process is not easy. In this article we explore Peloton’s return policy and many frequently asked questions about that process.

What Is Peloton Return Policy?

Peloton has a pretty standard return policy. According to their website, if customers are unsatisfied with their Peloton bike they can return it for a full refund as long as the return occurs within 30 days of delivery date.

The policy also specifies that the bike must be in like-new condition for the return to be accepted by Peloton.

Peloton Return Policy
Return Period	30 Days
Return Method	Online
Exchange Period	30 Days
Exchange Method	Online
Refund Period	Within 5-7 Days
Refund Method	Method of Payment

How To Return My Peloton Bike

According to the Peloton website, if you discover that your Peloton bike just isn’t right for you you can initiate the return process by calling their hotline at 1-866-679-9129 or via online chat at onepeloton.com. During your conversation with a representative, they will ask you to pick a time that works for you to schedule the pickup of your Peloton bike.

How Strict Is The Peloton Return Policy?

The Peloton return policy is pretty strict. They adhere strongly to the 30 day rule and if you try to initiate a return outside of that timeframe you will be unable to get your money back.

Peloton Exchange Policy

At this time, Peloton does not have an exchange policy. However, some online sources indicate that you can initiate an exchange for certain Peloton products by contacting customer support using one of the methods referenced above.

See Also: Sephora Return Policy

Peloton Refund Policy

The Peloton Refund Policy is the same as the return policy at this time. Peloton refers to the whole process as a “free trial period.” Essentially, the only way to get a full refund is to initiate the return of your Peloton bike or merchandise within 30 days of the delivery date. If you try to return it outside of this time frame you will not be able to get your money back, unfortunately.

See Also: Fashion Nova Return Policy

Does Peloton Accept Returns After 30 Days?

Nope. Once the period of 30 days has passed you will be unable to return your Peloton merchandise for a full refund. This is the case for the Peloton bikes as well as other Peloton merchandise, so if you think you want to return your Peloton products be sure to do so before the 30 day period has expired.

According to their website you can return your bike after 30 days but you will have to pay a shipping fee of $250+ for bikes and $300+ for treads.

Does Peloton Have Free Returns?

According to the Peloton website they do offer free returns as long as it’s within the time window. They do make a note that due to the size and weight of their bikes they do not refund users for the shipping fees they may have paid to receive their bikes, however.

There are some geographical exceptions to this rule, however. For example, if you live in Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, or any other location that is only accessibly by ferry you are not even eligible for the home trial offer. This means that if you live in one of these places your Peloton purchase is not returnable regardless of the time frame.

If you live in Canada, the Peloton site says “Home Trial is not offered to deliveries in remote areas and other select areas in the Provinces of Ontario, Saskatchewan, Edmonton, Manitoba, Alberta, and British Columbia. Home Trial is not offered in the Provinces of Quebec, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, New Brunswick, Nunavut, Yukon, and the Northwest Territories.”

Can I Return Peloton Products After Use?

As long as you return your Peloton products within the 30 day home trial grace period you can return them after using the products. However, Peloton makes sure to note that products must be returned in like-new condition and that any damage to the products will result in you having to pay a restocking fee.

How Long Do Peloton Refunds Take?

According to the Peloton site, your refund will be issued to the original payment form within 5-7 business days of Peloton receiving your package.

In Conclusion

Peloton bikes are pretty cool, and it seems like the return policy is pretty standard for getting a refund if you dislike your purchase. We hope you found this article helpful and happy riding!

Lucy in the Sky is an online fashion store that offers clothing and accessories for the life of the party. As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don’t have the chance to try on the clothes beforehand.

What is the Lucy in the Sky Return Policy?

Lucy in the Sky offers a 14-day window from the day you receive your product to initiate a refund request. After the request is received by the company, you’ll get an email with a store credit code. Returns are free if you’re shipping within the United States, for international returns, the customer is responsible for the shipping costs.

In this article, we’ll break down how to return Lucy in the Sky products and other frequently asked questions about the return process.

If you made an in-store purchase, the same rules apply except you will have to return to the store with the unopened product in perfect condition, provide a receipt, and you will not have to fill out a Return Request as you would for an online return.

Lucy in the Sky Return Policy
Return Period	14 Days
Return Method	Online or in-store
Exchange Period	14 Days
Exchange Method	Online or in-store
Refund Period	7-10 business days
Refund Method	Original Method of Payment

How to Return Lucy in the Sky Products

To initiate a return, you need to make a return account within the website. Once the account is created, you’ll be able to generate a pre-paid USPS return label. You can find this label in the “Order History” section and view the order you need to return. Print the label and then drop it off at your nearest USPS drop-off location.

See Also: Sephora Return Policy

How Strict is the Lucy in the Sky Policy?

In terms of strictness, Lucy in the Sky’s return policy is more rigid than other online stores. The return window for this store is just 14 days after delivery and the item must be returned in the same condition it arrived in. If it isn’t then you risk the item being sent back to you.

Lucy in the Sky Exchange Policy

Lucy in the Sky doesn’t do direct exchanges for customers. However, the store credit you receive after initiating a refund can be used in place of a formal “exchange.” The company also says you can place a new order and they will process the order with your original payment method rather than an entirely new order.

Lucy in the Sky Refund Policy

Regular returns will be refunded in the form of store credit. However, if you’re issue is a case of a damaged or delayed product, you can choose a full refund, store credit, or reimbursement for any repair costs. For damaged and delayed products, email shop@lucyinthesky.email with a picture of the issue and someone will get back to you within 10 days.

Does Lucy in the Sky Take Returns Without a Receipt?

Lucy in the Sky is an online retailer, so a receipt isn’t necessary to make a return. All you need to do is log in to the site with the email you used to make an account and generate your return shipping label. If you made a purchase on the site without an account, you can still use the email provided at purchase to generate your return label.

Does Lucy in the Sky Take Returns After 30 Days?

Lucy in the Sky will only accept returns up to 14 days after you receive an item.

What Items Can’t be Returned to Lucy in the Sky?

Items that you’ve had for more than 14 days or items that appear worn, can’t be returned to Lucy in the Sky. While the company doesn’t explicitly state that worn items can’t be returned, it can be inferred that at the very most, gently used products will still be accepted.

Does Lucy in the Sky Have Free Returns?

Lucy in the Sky offers free returns for anyone shipping within the United States. For international returns, the customer is responsible for any shipping costs.

Related: Fashion Nova Returns

How Long do Lucy in the Sky Refunds Take?

Returns will process through the website within 20 days of the company receiving the defective item. Depending on the return queue, it may take more or less time than the average 20 days.

Can I Return Lucy in the Sky Product After Use?

The style you purchase from Lucy in the Sky must be returned in its original condition. If you send it back to them any other way, it will likely just be returned back to you and you won’t receive your requested refund.

In Conclusion

Lucy in the Sky is an online-only fashion store and offers returns up to 14 days after you receive the product. When the return is processed, you’ll be issued store credit. For damaged products, you can email the company with photographic evidence and then you’ll have the option of a full refund, store credit, or reimbursement for repair costs.

All returns to Lucy in the Sky must be done so in the condition they arrived in. Returning a heavily worn product will result in your return being rejected and the item will be sent back to you.

See Also: Amazon Return Policy

Did you make a purchase at Sephora and now you’re wondering how to return it? Can your product even be returned at all? Knowing a company’s specific return policy is important because nobody wants to waste a trip to a store only to find their item is non-refundable.

What is Sephora’s Return Policy?

Sephora’s return policy states that products purchased at Sephora can be returned within 60 days of your transaction. Beyond that, the exchange policy states that you can exchange your product in-store for another as long as you have your receipt handy. They offer return extensions during the holidays and your returns can be made in-store or online.

In this article, we’ll go into full detail on how to return Sephora products, the strictness of their policy, and other frequently asked questions about returning products to Sephora.

If you made an in-store purchase, the same rules apply except you will have to return to the store with the unopened product in perfect condition, provide a receipt, and you will not have to fill out a Return Request as you would for an online return.

Sephora Return Policy
Return Period	60 Days
Return Method	Online or in-store
Exchange Period	60 Days
Exchange Method	Online or in-store
Refund Period	7-10 business days
Refund Method	Original Method of Payment

How to Return Sephora Products

New and gently used products can be returned to a Sephora store, or shipped to the company, within 60 days of purchase. For in-store returns, all you need to do is bring the item(s) you’d like to return and an associate will process the return and refund your money.

With that said, the way in which you receive your funds will vary depending on the time you’re returning the item:

For items returned within 30 days of purchase, you can receive a full refund to your original payment method. If you paid with a credit/debit card, your refund will go to that card.

For Paypal, Sephora gift cards, online store credit, or a JC Penney card, you’ll receive your refund in the form of a Sephora gift card.

Any returns made between 31-60 days after purchase will be refunded to you in the form of Sephora store credit. This can be used at any physical store but not on the official website.

To return via mail, visit the website to start your return. Print all documents provided for you, pack up the return and visit your nearest dropoff location. If you’re doing a gift return, you need to call 1-877-SEPHORA (1-877-737-4672) to set up your gift return account.

Related: Shein Return Policy

Can You Return Online Purchases In-Store?

Online purchases from the official Sephora website can be returned to your nearest Sephora store. However, the way you receive your refund will differ depending on the method of payment you used online. For all returns made in-store within the first 30 days of purchase, here are the methods of refund you’ll see:

• Credit/Debit: refund issued to your card used for the purchase
• Instacart: a credit or debit card of your choice
• Klarna: a credit or debit card of your choice
• Sephora Gift Card: another Sephora gift card
• JC Penney Credit Card:  Sephora gift card
• Paypal: Sephora gift card
• Sephora Online Credit: store credit available for use in-store (not online)

For all returns made within 31-60 days of original purchase, store credit that can only be used in physical locations will be issued regardless of the original payment method.

How Strict is Sephora’s Return Policy?

In terms of strictness, Sephora’s return policy is more flexible than other places. Instead of the traditional 30-day window, Sephora has a 60-day return window. On top of that, the company accepts products new AND gently used, so you’re less likely to have a rejected return request.

Related: Sephora Price Match

Sephora Exchange Policy

Sephora’s exchange policy ties right into the general return policy. As long as you return your new or gently used product within the 60-day return window, you’ll be able to exchange the product in-store.

For online exchanges, simply begin the process for a return and you’ll be able to exchange your product that way. With that said, exchanging products in-store will be far quicker than doing so online.

Sephora Refund Policy

For all new and gently used items purchased at a Sephora store, at Sephora online, or another third-party seller, you have 60 days to request a refund for your product. The refund you’re issued will depend on your original payment method and the time at which you’re returning the defective product.

Returns made within the first 30 days of purchase will allow you to receive a full refund to your original form of payment, in a Sephora gift card, or in-store merchandising credit. Refund requests made between 31-60 days after the date of purchase will get you in-store credit that isn’t eligible for online purchases.

Does Sephora Take Returns Without a Receipt?

If you don’t have your receipt, Sephora can look up your purchase via the card used or by looking up your Beauty Insider account. If the associate can’t find your purchase history, you’ll be issued in-store credit to use instead of a refund to a card.

See Also: What is Guuci’s Return Policy

Does Sephora Take Returns After 30 Days?

While many businesses have a 30-day return policy, Sephora will accept returns up to 60 days after you make your purchase. However, the method in which you receive your refund will depend on the form of payment you used, as well as the timeframe at which you’re returning the product.

What Items Can’t be Returned at Sephora?

Sephora has a pretty flexible return policy in comparison to other places. Because they accept opened and gently used products, it’s unlikely they’ll turn down your request for a return.

However, if you try to return a product that visibly looks heavily used, it’s unlikely they’ll accept that as a return.

See Also: REI Return Policy

FAQs

Can I Return Sephora Products After Use?

Sephora accepts all products in new or gently used condition.

How Long do Sephora Refunds Take?

Refunds made in physical Sephora locations are instantaneous or within 24 hours depending on your mode of payment. However, Sephora says to allow 30 days from the day your package is mailed for you to see your refund.

Does Sephora Have Free Returns?

Returns made in Sephora stores or initiated online are free. You don’t need to pay any shipping or handling fees.

In Conclusion

Sephora has a far more lenient return and exchange policy than other companies. With their 60-day return window, along with the acceptance of gently used products, you’re far more likely to have an easy time returning Sephora products than anywhere else.

Related: Fashion Nova Return Policy

Throughout the last few decades, Amazon has become quite the powerhouse in nearly every commerce arena. Thanks to Amazon Prime, customers can get free shipping on their purchases with delivery as immediate as the day they place their order. Prime has certainly changed the online shopping game, but while buying things online is easier than ever, many people remain confused about how to return unwanted items to Amazon.

In this article we get to the bottom of the Amazon return policy and answer many of the most commonly asked questions about the process.

What Is Amazon’s Return Policy?

First things first. Let’s cover the basics of Amazon’s return policy.

Here are some of the key things to know about it:

For Items Sold and/or Fulfilled Directly By Amazon:

• Returns must be made within 30 days of the delivery date. This basically means that from the minute your delivery courier confirms that your package has been delivered, your 30 day countdown clock starts ticking.
• Returns are free. You don’t have to pay the shipping fees for returning items.*
• Full refund if the item is damaged, defective, or incorrect.

*in some cases

If you made an in-store purchase, the same rules apply except you will have to return to the store with the unopened product in perfect condition, provide a receipt, and you will not have to fill out a Return Request as you would for an online return.

AMAZON RETURN POLICY
Return Period	30 Days
Return Method	Online or in-store
Exchange Period	30 Days
Exchange Method	Online or in-store
Refund Period	3-5 days – Credit Cards 10 days – Debit Cards
Refund Method	Original Method of Payment

How To Return Amazon Products

If you purchased an item from Amazon but find that you need to return it for whatever reason follow these steps for successful returns.*

*Note: make sure you return the item within the 30 day time frame outlined above.

1. From the Amazon homepage click on “Returns & Orders.” This will be in the upper right corner.
2. This will take you to a page that lists all of your previous orders from Amazon. To the right of each order there will be several buttons. One of the buttons will say “Return or replace items.” Click it.
3. This will take you to a new page with the item in question. There will be a check box next to the item. Click the check box so that a check mark appears.
4. Then, on the same page, select a reason for your return from the drop down menu. Some reasons will require you to enter more information in a text box.
5. Once this has been filled out, click the yellow “Continue” button. This will take you to a page that will ask if you would like to exchange the item for another item or simply receive a refund. Make your choice and click “Continue” again,
6. This will take you to a return label on a new page that you can print out. This page will also prompt you to answer whether you want to drop off your item at a UPS store or schedule a package pickup. Please note that if the error/reason for return was Amazon’s fault, the pickup is free, but if it was your fault you will have to pay an additional fee for this service.

See Also: Do Amazon Price Match

How Strict Is The Amazon Return Policy?

The return policy is pretty strict. In certain cases they will allow you to return items after the allotted 30 days but in these cases there is often an additional fee (unless it is a specialty item with a longer return period).

Amazon Exchange Policy

When returning an item to Amazon you will be asked if you want to exchange it for another item or receive a refund. To exchange an item follow these steps:

1. On the “Your Orders” page, click “Return or replace items” on the right of the item you are exchanging.
2. Select the item you want to exchange and the reason for doing so. According to Amazon “an exchange order will be created with the same shipping speed that was used on your original item.”
3. Print the return label and return your original item within 30 days to avoid paying for the original and the exchange item.

Please note that Amazon does not price match and this policy is only in regards to color or size exchanges. If your new item is more expensive than the previous you will have to pay the difference in price. If it is cheaper you will receive a refund for the difference.

Amazon Refund Policy

The Amazon refund policy is outlined in the “How To Return Amazon Products” section. Please refer back to it for further clarification.

Does Amazon Accept Returns After 30 Days?

In some cases you will still be able to return your product after 30 days but it will require a different process. For example you may be able to return your items to certain stores that accept Amazon returns for free.

What Items Cannot Be Returned To Amazon?

Some items that can’t be returned to Amazon include:

• Laptop & desktop computers; kindles — after 30 days
• Hazardous materials
• Items without UPC or serial numbers
• Downloadable software
• Online subscriptions once activated
• Gift cards
• Prepaid game cards
• Certain jewelry orders
• Certain personal care items
• Grocery products
• Opened software
• Items with shipping restrictions
• Live insects

Does Amazon Have Free Returns?

If Amazon is to blame for the return (e.g. they sent the wrong item) then the return is free. If you simply don’t like an item you have to pay to return it.

How Long Do Amazon Refunds Take?

This varies depending on your payment method. Credit cards take 3 – 5 business days and debit cards take up to 10 business days. See the full list of timelines on their website.

Can I Return Amazon Products After Use?

In most cases, yes. Some items cannot be returned after opening, though.

What Happens If Amazon Rejects A Return?

This doesn’t happen often but it can happen if you return too many items or Amazon thinks you are trying to scam them. We have never seen this but we suspect they will contact you if they reject your return.

What’s the Return Policy on Electronics?

Within 30 days of purchase, you can return electronics and computers to Amazon.

You will not be responsible for return shipping fees if the reason for the return is due to a defective product, an erroneous description, or the wrong item being received.

If the item is damaged due to overuse, missing parts, or unauthorized tampering, you may be charged a restocking fee.

Do Amazon Limit Customer Returns?

There is not a limit placed on how many times a customer can return items they have purchased. Providing you’re using their platform in a fair manor you won’t risk your account being banned.

See Also: Whoop Return Policy

Holiday Return Policy

In most cases items purchased between the dates of October 1st – December 31st can be returned right up until January 31st.

This provides a lot of flexibility knowing you can buy early and the receiver has the option to return the item if they wish. That’s Christmas sorted.

To Wrap It Up

The Amazon return policy is pretty easy and great. We hope this article was helpful and your return experiences go smoothly.

Marshalls is a chain of department stores in America. They have over 1000 stores throughout America and Canada and also own larger Marshalls Mega Stores. They offer fairly priced home and garden furnishings among other household items. Their return policy is quite straightforward, but is it good enough? Let’s take a look. 

Read this article to find out more about Marshalls’ return policy, what items you can’t return and how you can be eligible for a full cash refund instead of a merchandise credit.

What is Marshalls Return Policy?

You can return items to Marshalls either in-store or by mail within 40 days of the original purchase date to be eligible for a refund. If you return an item after 40 days then a merchandise credit will be issued instead. 

You can return items that have been purchased online to any store or by using a return by mail option, both are simple to do. 

Final sale items are not refundable, these will be listed further down in this article but you can find out if an item is a final sale by viewing the product description or the receipt. 

Unfortunately, if you have ordered online and then choose to return the item you can use the return label Marshalls happily provide, however, this costs $10.99 and that will be deducted from your refund amount. 

Marshalls Return Policy
Return Period	40 Days
Return Method	In Store or by mail
Exchange Period	30 Days
Exchange Method	In Store or via mail
Refund Period	Within 40 Days From Purchase
Refund Method	Method of Payment

Can You Return an Online Purchase to the Store?

If you have purchased items online at Marshalls.com you can only return them to a Marshalls store, not a sister brand or their online stores. If you have purchased your item through PayPal or Apple Pay this means you have more cover when it comes to getting a refund as these services will help you. 

How Strict is Marshalls Return Policy?

It seems to be that their return policy is quite strict, however not as strict as some other clothing brands. The fact that you don’t need the receipt is very convenient, but if you choose to return using their shipping label it’s an automatic $10.99 charge which seems a bit steep to us.

It’s important to state that gift cards are not eligible for return and returning an item in-store is certainly the cheapest and most straightforward option. 

What is Marshalls Exchange Policy?

Unfortunately, if you purchase something online, you are not eligible to exchange it. Marshalls say that this is because their stock changes so often that it’s too complicated to offer that service. However, in stores, you can exchange items.

What is Marshalls Refund Policy?

If you return any item, in-store or by mail, after 40 days then you will not be eligible for a refund and instead will be offered a merchandise credit. 

If you bought the item in-store and cannot find the receipt, you will not be eligible for a refund and instead will be offered a merchandise credit, also any purchase bought on a gift card will only be offered a merchandise credit. 

Does Marshalls Take Returns Without a Receipt?

What’s nice about Marshalls’ return policy is that if you brought the item online, you don’t need the receipt to be able to return an item; they will happily accept a shipping confirmation instead. However, the paperwork alongside your item when you receive it is the receipt and it’s always useful to try and keep. Also note, you do need some ID to return an item without a receipt and just the shipping confirmation. 

See Also: Fashion Nova Return Policy

Does Marshalls Accept Returns After 30 Days?

Their current returns policy is 40 days. If you return an item either in-store or by mail within 40 days then you are eligible for a full refund either in cash or to the original payment method.

You can even return items after 40 days have passed but you will only be offered a merchandise credit instead. 40 days is slightly longer than most retailers and this is a big factor when picking where to purchase from. 

What Items Cannot be Returned to Marshalls?

Marshalls state that anything that has been bought in-store must be returned in-store and not online. Any item has to be unworn, unaltered and unwashed; its condition must resemble the condition that it was when sold.

Final sale items such as ball gowns, handbags over $400, items worth over $1000 and any beauty or cosmetics that look as if they have been opened cannot be returned. 

See Also: Schuh Return and Exchange Policy

How Long Do Marshalls Refunds Take?

If you return by mail, within 40 days, you should receive the refund within 10 to 14 days, depending on the billing cycle. 

If you return an item in-store, within the 40 days of purchase, it will be refunded to the original payment method used within a few days. 

To conclude, Marshalls do have a good return policy in the fact that you can actually get your money back if you return the parcel within 40 days, and even if you don’t manage it in that time frame, you can still get merchandise credit.

The only issue is that the shipping label they provide automatically changes you $10.99 if you return by mail, this could be a big chunk out of your potential refund. 

FAQs

Does Marshalls Have Free Returns?

Unfortunately, Marshalls don’t offer free returns and their return label is quite expensive; $10.99. If you decide to use the label, it will be deducted from the refund amount, whether that is cash or a merchandise credit. 

What is Marshalls return policy without a receipt?

Yes you can return your items without a receipt, however you will only be able to receive store credit in return.

What is their return policy timeline?

Marshall’s return policy states they will accept returns within 40 days of purchase.

Fashion Nova are known worldwide for their clothing, accessory and lifestyle lines. Based out of Los Angeles, they have 5 stores in Southern California. Although they have collaborated in marketing schemes with some of the biggest stars in the world, their prices are considered to be on the lower side. Nevertheless, the company isn’t really renowned for their return and refund policy, so, let’s take a look at it.

Read this article to find out more about Fashion Nova’s return policy, if you can exchange items and what items in the store are not eligible for a refund. 

What is Fashion Nova Return Policy?

Fashion Nova states that you can get a refund or exchange the item within 30 days of purchase, with a valid receipt, no item damage and all tags attached. However, they only provide a refund in the form of a gift voucher rather than cash.

The company states that they do not provide cash refunds, instead, you can only return the item, either by mail, in-store or by their online portal and receive a gift voucher in return.

They do make it clear that the item must be in the same condition as when it was sold, it needs to be unwashed, unaltered and unworn. You also need to have all of the attached accessories and packaging of the item. 

If you received an item either in-store or online that was damaged or incorrect in any way, you need to contact their customer service department before returning it.

You must do this within 7 days of delivery to be eligible for a full refund. In this circumstance, if the department finds that the item was unsatisfactory you can get a refund straight to your original payment method. 

What is Fashion Nova’s Exchange Policy?

They do say that you can exchange a product within 30 days of the original purchase date and it is best done in-store. Anything over this date will not be eligible for an exchange. 

What is Fashion Nova’s Refund Policy?

Fashion Nova’s return policy states that cash refunds are not given, instead, you will be given a store voucher. You must return the item within 30 days of purchase in order to receive the refund voucher and you must have all the correct paperwork with it. Refunds are not applicable for ‘final sale’ items, these are listed in the below heading. 

Fashion Nova Return Policy
Return Period	30 Days
Return Method	Online or in-store
Exchange Period	30 Days
Exchange Method	Online or in-store
Refund Period	Within 5-7 Days
Refund Method	Method of Payment

How To Return A Fashion Nova Product?

In-store 

1. Find a fashion Nova store
2. You can search for your nearest store from the fashion Nova website
3. Take the item to the store, along with the correct paperwork, such as the receipt. 

Online Return Form

1. You can easily find Fashion Nova’s online return portal on their website or by doing a simple search
2. Go to ‘my orders’ on the portal and select which items you want to return
3. Next, you will need to confirm your shipping address and email address
4. Then, add your payment method and payment details which will be used to pay for the return shipping label
5. You will need to proceed with the payment and then print the shipping label
6. You will be told on the portal where you can post the item from

By Mail

1. Use the order packing form to select and describe the item that you are returning 
2. Send it to the below address: Fashion Nova, 12588 Florence Avenue. Santa Fe Springs, CA 90670
3. When you return an item by mail you need to stick the return label over the top of the original label so that it is not visible 
4. You can then schedule a pick up of the parcel or you can drop it at your local post office

Does Fashion Nova take returns without a receipt?

It does state on their website that wherever you want to return your item either in-store, by mail or by their online portal, you must have the correct paperwork, including the receipt, without this a return will not be accepted. 

Does Fashion Nova Accept Returns After 30 Days?

Returns and exchanges need to be made within 30 days of the original purchase, after this time the items become invalid for refund. However, if there were uncommon circumstances such as a lost item if you ordered online or a busy holiday period, this 30 days rule may be waived. 

What Items Cannot be returned to Fashion Nova?

Items that have been washed, altered or worn cannot be returned to Fashion Nova. Also, items that appear to be different in their condition to when they were sold will also not be eligible for refund.

Fashion Nova hold the right to decide on what terms returns are accepted. 

There are also final sale items, these items cannot be returned, exchanged and refunded. They are items that have prices ending in 00, 96, 97 and 98. For example $2.98. All bodysuits, dresses, sale items, Nova kids, swimwear, underwear, beauty products, cosmetics, party outfits and accessories are also classed as final sale items. 

See Also: Zara Return Policy

Does Fashion Nova Have Free Returns?

Note that for US customers, Fashion Nova provides shipping labels for free. This is the recommended way to return any items in the US as processing the refund will be much quicker. For other customers, shipping labels cost $3.99 to return a single item and $7.99 to return multiple items.

How Long Do Fashion Nova Refunds Take? 

Once the items have been received at their distribution center, it takes 5-7 days to process the return. It is usually towards the end of this period before you will receive the voucher. If you return the item straight to the store then you should receive the gift card there and then. 

To conclude, Fashion Nova’s return policy is not bad, however, it could be frustrating if you received several products that you were unhappy with, and therefore unhappy with the company and cannot get your money back. Sometimes a gift voucher isn’t what customers want so it would be much better to be offered a full refund.

See Also: Party City Return, Refund & Exchange Policy

FAQs

Can you get a refund on fashion Nova?

Fashion Nova presently accepts returns in-store and online, but reimbursements to the original payment method are not available. Despite FTC complaints, the only accessible option at the moment is a shop credit in the form of an E-Gift Card code. Shipping costs are not reimbursed for in-store credits.

What is the return address for Fashion Nova?

You can return to the following address: 3571 Seville Ave, Vernon, CA 90058 USA.

Schuh is one of the leading shoe retailers in the United Kingdom and Ireland. They have well over one hundred stores across the two countries. They also have one of the most generous returns policies out of all of the major shoe retailers.

What is Schuh return policy?

Schuh return policy is generous, providing customer with up to 365-days to return any shoes that you have purchased. This is under the assumption that they are in an unused condition. You will not be able to return used shoes unless they are faulty.

Once Dillard’s accepts your item return, you will be eligible to get a refund based on the original form of payment. Note that there are certain items that Dillard’s will not accept for returns, which we’ll explore later in this article

Schuh Return Policy
Return Period	365 Days
Return Method	Online or in-store
Exchange Period	365 Days
Exchange Method	Online or in-store
Refund Period	Within 10 Days
Refund Method	Method of Payment

Can you return an online purchase to the store

Mostly, yes. However, it will be dependent on which country you made the online purchase from and which store you are heading to.

If you have purchased from Schuh in Ireland then you will have paid in €. This means that you will not be able to return the shoes to any British stores. The same applies if you buy from a British store. You will not be able to return to an Irish store.

Basically, if you have made an online purchase in a different currency to the country you live in, then you will only be able to return the product by mailing it back to Schuh. You will receive your refund in the original currency that you paid.

How strict is the Schuh return policy?

Having a 365-days return policy on their shoes may seem pretty generous, but there are going to be some restrictions in place.

The main restriction is that the shoe must be in unused condition. This means that the shoe must be in the original packaging and can be resold by Schuh.

This does not impact your statutory rights if you have purchased the shoes online. If you have purchased the shoes online, then you have a right to check out the shoe as you would in the store i.e. try it out and maybe walk around a little bit. If you cause any damage to the shoe, then you may still be able to receive a refund for shoes purchased online, but it may not be a full refund.

Schuh is pretty strict when they look at shoes. They know whether something has been used. 

Schuh Exchange Policy

Schuh will be able to make an exchange on shoes providing the shoes are returned to them in an unused condition. You have up to 365-days to take the shoes back.

Schuh Refund Policy

Assuming the shoes are returned unused, then Schuh will be able to refund what you paid for them. You can do this any time within a year of purchase.

Does Schuh take returns without a receipt?

No.

Schuh will not accept returns without a receipt. If you are returning an online purchase then you will need to bring along the delivery note from the package that your shoe was shipped in. If you do not have that, then you can print out the receipt from the Schuh website or your email.

See Also: Dillards Return Policy

Does Schuh accept returns after 30 days?

Yes. Schuh will allow you to return most products up to a year after purchase.

What items Cannot be returned to Schuh?

Outside of warranty claims, you will not be able to return shoes that are in a used condition.

Schuh will also not let you return socks that have been removed from their packaging, whether they have been used or not.

Other than this, there are no restrictions. You will even be able to return clearance items to Schuh.

Does Schuh have free returns?

If you head to a Schuh store, then there will be no fee for the returns.

If you opt to send the shoes directly to the Schuh returns department, then you will have to pay postage and packaging.

If you are refunding a purchase from Schuh in Ireland, then you will need to pay €3 for the return. This will be deducted from your refund. There will be no fee for exchanges.

How long do Schuh refunds take?

If you head to a store, then the Schuh refund can be issued right away. If you send the shoes to the Schuh returns department, then it can take up to 10-days for the refund to be issued.

See Also: DSW Returns

How do I return a parcel from Schuh?

You can send all returns for purchases in the UK to:

schuh Returns
schuh Ltd
1 Neilson Square
Deans Industrial Estate
LIVINGSTON
West Lothian
UK
EH54 8RQ

You can send all purchases made in Ireland to:

schuh.ie Returns
schuh Ltd
122 Patrick Street
Cork
Ireland
T12 YW96

Can I return shoes after wearing them?

You will only be able to return shoes to Schuh if they are not used.

You are free to try out the shoes to see whether they fit. However, you won’t be able to use them as a shoe. Schuh really wants you to decide as to whether you want to keep them within a few minutes.

The one exception to this rule is if you need to make a warranty claim on the shoes. If the shoes are broken due to a manufacturing defect, then you will be able to return them whenever you wish.

Recommended: Gucci Return Policy

Conclusion

Schuh will allow you to return or refund products within 365-days of purchase, assuming they are in an unused condition. You can take the shoes to either a local Schuh store, or you can send a parcel to their returns department.

Do bear in mind that Schuh can be incredibly strict with its returns policy. If your shoe shows any sign of use beyond being tested for sizing, your return or refund may not be accepted.

FAQs

Can you return clearance items to Schuh?

Yes. This is assuming that the product is in unused condition. You will not be able to return clearance socks if they are out of the packaging. 

How will a Schuh refund be issued?

The refund will normally be issued to the method you used to pay for the shoes. You will need to tell Schuh if that payment method is no longer available.

Have you ever bought or received an item from Dillard’s Department Store that you weren’t satisfied with? In the event of a return, Dillard’s generally has a 30-day policy in effect. However, this policy of course comes with terms and conditions that you must meet to make an eligible return.

Keep reading to learn all about making returns at Dillard’s, including online purchases. We’ll also teach you about this company’s policies on refunds and exchanges. 

What Is Dillard’s Return Policy?

Dillard’s Department Store generally accepts both online and in-store returns within 30 days of purchase. You must meet their return criteria, though, including showing proof of purchase via label or receipt, intact tags, and unused condition.

There are some exceptions to returning certain items, like Dillard’s shoes (must return in their original box). 

Once Dillard’s accepts your item return, you will be eligible to get a refund based on the original form of payment. Note that there are certain items that Dillard’s will not accept for returns, which we’ll explore later in this article

Dillard’s Return Policy
Return Period	30 Days
Return Method	Online or in-store
Exchange Period	30 Days
Exchange Method	Online or in-store
Refund Period	Within 7-10 Days
Refund Method	Method of Payment

What Is the Dillard’s Mail-In/Online Return Policy? 

Most customers who shop online will opt for the mail-in return option. Dillard’s actually makes online returns via mail pretty simple. The main downside, however, is that they aren’t free. You will get charged $9.95 to use a return label, which you can access by looking up your order number on the Dillard’s website. 

Simply head to the website, look up your order number, and follow the prompts to print your personal return label. Note that $9.95 is only the minimum return label shipping cost; expedited or next-day labels cost $20 and $30 respectively. 

Furthermore, you can get a free return shipping label if your merchandise total is $150 or more. Also, if you paid with a Dillard’s card, you can get a free return shipping label with a minimum merchandise total of $99. 

You must ship your return item with its original receipt or original proof of purchase label, meeting all other item return conditions. Package the return by removing previous labels and attaching the new shipping return label. Mail your returns to:

Dillard’s

600 Carnahan Drive

Maumelle, AR 72133

You can ship the return with a carrier of your choice, followed by a processed refund within 7-10 business days.

Can You Return an Online Purchase to the Store?

Not everyone cares for the hassle of returning an online purchase via mail. Additionally, the costs of returning products via mail can add up quickly since Dillard’s doesn’t offer free mail-in returns to its customers.

Luckily, customers have the cheaper option of returning items purchased online to a Dillard’s in-store location.

You just need to find your nearest Dillard’s store location and bring the item you’re wanting to return. Make sure to provide some sort of proof of purchase (original Dillard’s proof of purchase label or receipt) when you speak to customer service. They can help you complete your return and issue a refund if you’re eligible. 

See Also: DSW Returns

How Strict Is the Dillard’s Return Policy?

The Dillard’s return policy is fairly set in stone. Their policy is clearly outlined on the FAQ page of their website, detailing exceptions to the rule. Items returned beyond 30 days are not eligible, and if you can’t show proof of purchase and keep the item in unused condition, they won’t accept it. 

Dillard’s Exchange Policy

In the event of an exchange (item replacement), you can either visit a store location and speak to customer service or do a mail-in exchange. 

You’ll get a refund to whatever your original form of payment was so that you can purchase a new item. Note that you still have to pay your own shipping charges for mail-in exchanges. 

Dillard’s Refund Policy

If you mail in your return, you’ll have to wait until it is approved before getting refunded. If you do get issued a refund, it will arrive based on the terms of your original form of payment. 

For example, if you paid via credit card, your return will go to that card. If you paid with cash or a check, you’ll get reimbursed accordingly (but it may take an extra 10 days).

If you paid with Afterpay, you’ll have to accept your refund as a Dillard’s gift card. And if someone else bought the item for you as a gift, your refund will arrive as a store gift card or merchandise credit. 

Recommended: Xbox refunds

Dillard’s Refund Policy Without a Receipt

You can technically return an item to Dillard’s without its original receipt, as long as you have another form of proof of purchase. If you still have your item’s Dillard’s proof of purchase label, you can substitute that in place of a receipt.

Does Dillard’s Accept Returns After 30 Days?

The general rule for returns is that you can’t return more than 30 calendar days after the date of purchase. However, Dillard’s does accept returns after this period if the original receipt or point of sale notice indicates a longer return period for that item.

Are There Return Exceptions?

Yes, Dillard’s won’t accept returns for items that are:

• Damaged (except for items that were delivered to you in that condition)
• In used condition
• Lacking a proof of purchase (receipt or label)
• Missing their tags or have tags broken off
• Clearance items that were marked down by 65% or more
• Customized or personalized products
• Permanently price-reduced items with added discounts

Additionally, you can’t return shoes without their original purchase box. 

Does Dillard’s Have Free Returns?

Dillard’s does not offer “free returns”, meaning they don’t provide a free, prepaid return shipping label for mail-in returns. 

How Long Do Dillard’s Refunds Take?

The time frame for receiving your refund will vary depending on whether or not you return in-store or via mail. In-store refunds get issued relatively fast, but mail-in returns don’t get refunded until they’re approved and processed. This can take up to 7-10 business days or longer if there are shipping delays.

FAQs

What is Dillards return policy?

Dillard’s accepts both online and in-store returns within 30 days of buying

When will I receive my refund?

Refunds take approximately 7-10 days and are sent your original method of payment.

Can you return to Dillard's without a receipt?

Yes, providing you have proof of payment you will be able to claim a refund and return your item.

Conclusion 

The Dillard’s return policy states that customers can return items up to 30 days in-store or via mail, but you have to pay your own return shipping fees. They also process exchanges and refunds for customers.

Hopefully, our guide has given you insight into the items that you can and cannot return to this department store. 

Related:

REI Return Policy, Exchange & Refund Guide

REI is one of the leading suppliers of camping and outdoor equipment in the US. Part of the reason for this is their rather generous returns policy. With very few exceptions, you can return anything that you purchase from REI within one year for a complete refund. 

What is REI’s return policy?

REI prides itself on a 100% satisfaction guaranteed policy.

This means that for most products in the REI range, you have one year to return them. If you return them, then you will be able to enjoy a complete refund or exchange.

You only have three months to return any outdoor electronics (e.g. GPS systems)

If you have purchased used equipment from REI, then you will only have 30-days from the date of purchase to return for a complete refund or exchange.

REI Return Policy
Return Period	1 year
Return Method	Online or in-store
Exchange Period	1 year
Exchange Method	Online or in-store
Refund Period	365 for most items 60 days for outdoor electronics 30 days for used equipment.
Refund Method	Original Method of Payment

Can you return an online purchase to the store

You can return online purchases directly to an REI store. However, you will need to bring in proof of purchase.

If you did not keep the receipt that came with your REI purchase, then you will be able to print the information off from their website. You just need to log in to your account.

How strict is the REI return policy?

REI has one of the most generous returns policies in the US. It is very rare that they will decline a refund or exchange, assuming that you are returning within the returns period and meet their rather generous restrictions.

That being said, they do have some rather strict requirements on which items can be returned i.e. how you purchased them. For example, if you bought used items, they aren’t going to budge from the 30-days return period. If you bought the products from an REI garage sale, then they will never accept the return.

REI Exchange Policy

The exchange policy at REI is the same as their refund policy. This means that you normally have a full year to return items for an exchange. 

If you have purchased outdoor electronics, then you can only return for an exchange within 60-days. If you have purchased used equipment then it is 30-days.

REI Refund Policy

REI will issue refunds on all returns that meet their requirements. This means that assuming your product is not a restricted refund item, then it will be:

• 365 for most items
• 60 days for outdoor electronics
• 30 days for used equipment.

REI Refund Policy without a receipt

You must always provide a receipt if you want to refund or exchange a product purchased from REI. This is due to their generous returns policy.

They need to know that you have purchased the product from them. They also need to know that the product qualifies for their 100% satisfaction guaranteed policy.

See Also: REI Price Match

Can I return my REI products after 30 days?

Yes. Assuming it is not used equipment nor a restricted item, then you will be able to return the product after 30-days. In many cases, you actually have up to a year to receive a refund on your product.

Are there return exceptions?

There are actually very few exceptions for returning products to REI. This is because their 100% satisfaction guarantee is incredibly broad. That being said, a policy like this couldn’t work without some restrictions.

We have already told you about return timeframes when it comes to the type of product, but there are other things that you will need to know about.

Final sale items

You cannot return any items that are marked as ‘final sale’. You will only be able to return them if you are planning on making a warranty claim.

Wear and tear

If you are returning an item due to expected wear and tear, then you may not be able to claim under the REI return policy. This will normally be a judgment call on the part of REI. For example, if it is evident that you have had a lot of use out of the product, the return may be denied.

Garage sale

If any item was purchased from a garage sale at REI (regular promotions they run throughout the year), then they may not be able to accept a return.

Remember, some garage sales are slightly used, and thus they will be sold ‘as is’. You won’t be able to return a product for a condition you know that it had before your purchase.

Does REI have free returns?

If you take a product to an REI store, then the process is completely free.

If you want to make a return by sending the item straight to their return department, it will cost you $5.99. This will not be charged upfront. Instead, it will be deducted from your final refund. 

If you send the parcel directly to their return department, you will need to generate a prepaid label online. REI will walk you through the process on their website.

How long do REI refunds take?

It will take around 10-days to receive a refund. This applies whether you go into a store or if you return the products via mail.

See Also: Party City Returns

Conclusion

For most products purchased through REI, you have up to a year to return or refund the item. There are very few restrictions.

All you need to do is head along to your local REI store and bring the receipt. If you do not have a local REI store, then you can also receive a refund by mailing the product to them. This will cost $5.99.

FAQs

How do you receive your REI refund?

If you take a product to an REI store, it will normally be refunded using the original payment method. Any refunds over $500 will be refunded by check.
If you send the product to the returns department, the refund will always be in check form.

What happens to returned REI products?

They will normally be sold in one of the many REI garage sales. You may also find them listed as ‘used’ products on the site.

Can you exchange REI products via mail?

No. If you want an exchange, you will have to go into an REI store.

The StockX return policy is fairly strict, and the only time you may see a refund is if there is an issue that is the fault of the company. You cannot return or exchange items that you mistakenly bought, but you can resell them on the site.

StockX is gaining popularity as the stock market of things, and the site provides a unique opportunity to get items at great prices. Understanding the return policy is essential to understand what protections are available to you as a buyer.

What Is the Return Policy at StockX?

StockX returns operate on a case-by-case basis. If there is an issue with your order you need to contact customer service in writing within 3 days of the receipt of the item.

To do this:

• Send an email to the customer service team to register the issue in writing within the 3-day return window.
• Explain in great detail any issues with the product, including undisclosed damage or signs of forgery.
• Include photos of the issue, as well as a photo that shows that the StockX verification tag is still attached to the item.
• Include at least one sharp image of the QR code on the StockX verification tag.

Do NOT remove the verification tag until you are certain that you are keeping the item. Doing this will automatically shoot down your chances of a return.

In most cases, StockX acts as a middleman between sellers and buyers, and there is no guarantee that you will be awarded a refund, exchange, or swap.

If the company grants you an exception (usually if there is an error on their part) you must ship the item back from the country that the return label indicates. This is the one tied to your original shipping address. Failing to do so may result in additional shipping costs.

STOCKX RETURN POLICY
Return Period	3 Days
Return Method	Online
Exchange Period	3 Days
Exchange Method	Online
Refund Period	Within 14 Days From Purchase
Refund Method	Method of Payment

How Strict Is the StockX Return Policy?

The StockX return policy is considered to be very strict. You have a small window to start the process for the return, and the product must be in the exact condition it was sent in to even start to qualify for a return.

StockX does not allow returns if the fault lies with the consumer (i.e. purchasing an item in the wrong size). Instead, the customer service team will instruct the buyer to resell the item on the site to recoup their losses.

Even damaged items are not returnable in most cases. StockX may issue a coupon for your next purchase, but this is not a guaranteed resolution.

The only times you should expect a return to go through are blatant mistakes made by the company or counterfeit items.

Can I Return My StockX Products After 30 Days?

You cannot return any StockX products after 30 days. The return window sits firmly at 3 days after the receipt of your item.

You can resell StockX products on the site after 30 days, but you will need to adjust the price for any additional wear and tear on the product during that time. If the item sat dormant for the time it should not be a major price difference, if any at all.

Are There Return Exceptions?

Exceptions on returns are made on a case-by-case basis. There is no way for StockX to guarantee results because each shopping situation is unique.

Refunds are only guaranteed if an exception is made and the return is authorized, usually in the case of a mistake on their part.

This includes any issues that buyers may have with counterfeits or fraudulent sales, but the buyer will need to cooperate with the investigative process.

Related: Zara Returns

Does StockX Have Free Returns?

If StockX authorizes your return then you can ship the item back to the company for free as long as you are sending it back from the country indicated on the return label.

In most cases, this is not an issue, but it is something to keep in mind if you are crossing the border anytime after receiving your item. For example, if you have the item shipped to you while on vacation in the United States and then try to return it from Canada then you may incur additional shipping charges. 

How Long Do StockX Refunds Take?

Because there is no specific return policy, there is no hard-set way to determine how long a refund will take if you are granted one.

If you are dealing with a counterfeit item then the refund will not be issued until you have completed your part in the investigation.

In most cases, refunds can be expected within 7 days of the receipt of the return. You may be able to get a specialized timeline for your situation from the StockX customer service team.

See Also: Gucci Return Policy

Does StockX Send Fakes Back?

According to Section 6 of the StockX Terms and Conditions, StockX will refund all fees and costs paid by the buyer for a counterfeit item, including shipping and handling fees.

In exchange, the company asks that the buyer notify them within 3 days of receiving the item. StockX will open an investigation, and the consumer must cooperate with both the investigation and the disposition of the item.

This may include:

• Providing photographs and any requested evidence
• Handing the item over to the authorities
• Destroying the item (with proof)
• Returning the item

As long as the investigation supports the claim of a counterfeit item and the buyer cooperates, they can expect StockX to take the fake back and refund any fees incurred.

Recommended: Party City Returns

FAQs

What is StockX return policy for wrong sizes?

We are unable to give refunds, exchanges, or swaps due to the anonymous nature of their live market, including if you purchased the wrong size. If you no longer desire your item, you’re still able to resell with them.

What can you do if your order is damaged?

If your item was received damaged from the carrier, email StockX support with your purchase number, a photo(s) of the damage, and a photograph of the box they were shipped in so they can look into it for you.

Does StockX have buyer protection?

StockX.com does not provide buyer protection. The company states that all of the items they sell are genuine as a result of their extensive verification procedure.

You may be unfamiliar with Gucci’s return policy. Like other luxury brand return policies, you want to avoid paying extraneous costs or losing money in the process. That’s why we’ve compiled answers to the most frequently asked questions about the Gucci return policy. 

We’ll cover everything you need to know about return time periods, product refunds, and terms and conditions of the company’s policy. Keep reading to find out what you can expect if you return a Gucci product, online or in-person.

What is Gucci’s Return Policy?

Gucci accepts multiple types of returns within 30 days of purchase, including mail-in and in-store returns. However, whether you’re wanting to return lingerie, beauty products, handbags, gift items purchased on Gucci.com, or other items, you need to meet the terms and conditions of their return policy. 

Gucci’s official return policy, as stated on their website, notes that you can make eligible returns of Gucci products bought online from Gucci.com via mail or a store location. You must meet the return eligibility requirements, including those related to the return time frame, product condition, condition of tags, and more. 

Note that Gucci.com does not offer exchanges. You can only get a refund for returned merchandise, then use that refund money to make a new order online. 

Purchase Type	Return Timeframe	Exception	Refund Period
Beauty	10 days	Must be returned unopened and in original packaging.	7-10 days
Corporate	10 days	Needs to be returned online via their website	7-10 days
All Other Products	30 days	Must not be used and in original packaging.	7-10 days

Can I return to a Gucci Outlet?

Gucci’s return policy states that you can make certain returns to stores in-person, regardless of the location. However, you cannot return Gucci products to Gucci outlets. Also, note that in-person returns of Gucci products must take place within the United States. 

Can you return an online purchase to the store?

The good news is that Gucci does accept returns for products purchased online. You can actually return online purchases to any Gucci store. If you can’t get to a Gucci store, however, you can also return online purchases by mailing them to the return address listed on the shipping label the product came to you in. 

If you choose to return via mail, you need to take the following steps:

• Repackage the purchase in the box it came to you in
• Print your order’s invoice and include it in the box
• Make a note of which items you want to return and why 
• Use Gucci’s provided prepaid shipping label and paste it on the package
• Drop off the return package at a FedEx location

How strict is the Gucci return policy?

Since Gucci takes care to clearly state its return policy and its terms online, the policy is fairly strict and final. Gucci enforces all rules regarding return time frames, tag policy, and packaging policy enforced when it comes to returns.

Rules are also strict when it comes to refunds. For example, if you’re returning a gift item that someone purchased on Gucci.com, the refund must go to the credit card used to purchase it.

The same goes for 4Gift Gucci gift refunds – they will go to the gift contributor rather than the gift recipient. 

Can I return my Gucci products after 30 days?

The general time frame for Gucci returns is 30 days. You must meet the return terms and conditions, as outlined in the next section, and return within 30 days from the original date of delivery. When it comes to Gucci beauty products, however, you only have 10 days from the original date of delivery to make your returns. 

Are there return exceptions?

There are several actions that will result in Gucci not accepting a return, including:

• Not using Gucci’s provided prepaid shipping label for mail-in returns
• Letting your Gucci products become destroyed or damaged before you return them
• Opening or unsealing beauty products before returning them
• Taking the cellophane off of beauty products before returning them
• Returning beauty products more than 10 days after the original date of delivery 
• Returning items without the original tags intact 
• Trying to return personalized or made-to-order products (DIY items are “final sale” and cannot get canceled, modified, returned, or refunded)
• Trying to return lingerie products after you’ve already broken the protection seal
• Trying to return Gucci corporate gifts/products at an in-store location (only accepted via mail return)
• Trying to return Gucci décor items without first consulting Gucci for special return instructions

Does Gucci have free returns?

Free returns are essentially a type of return where the seller pays for the cost of returning via mail. Gucci does offer free, prepaid shipping labels with online orders so that you can return your products without having to pay for shipping costs. 

Some companies also include policies in “free returns” that require stores to accept a return regardless of the reason. While Gucci doesn’t specifically state this sentiment in their policy, they do allow you to return any product as long as you follow the stated guidelines. 

How long do Gucci refunds take?

If you attempt to get a refund on a return, note that mail-in returns won’t get processed until about 7-10 days after there is a receipt. At that point, you’ll receive a confirmation via email. 

Refunds get issued to Visa, AMEX, MasterCard, and Discover prepaid gift cards, as well. 

If you made a down payment on your original order, that part of the payment won’t get refunded until the return gets processed at a warehouse. Take note that shipping charges from the original purchase cannot get refunded.

See Also: Zara Return Policy

Final Thoughts

It’s completely possible to make returns on even luxury products. Gucci’s return policy allows customers to return in-store or via free mail-in processes, as long as they meet the return eligibility requirements. Hopefully, these FAQs have helped you to better understand the policy. 

For other detailed guides on return policies, check out: Best Buy Returns & Walmart returns

On February 19, 2020, Groupon announced that it would be discontinuing its physical goods store. There are still goods remaining on the Groupon Goods page, but how long it will last is anyone’s guess. 

However, for as long as the Goods still last, along with everything else that Groupon typically offers, you can still take advantage of Groupon’s refund policy on Groupon Goods, GrouponLive, Groupon Getaways, and Groupon Local Deals. 

Although the Groupon announcement indicated that their Goods would be closed down in the third quarter of 2020 and they would no longer be selling physical items globally by the end of 2020, there are still physical goods available on their Goods page. 

What Is The Return Policy At Groupon?

The Groupon Return Policy is only viable so long as you contact Groupon customer service within the 14-day window after purchasing an item. The Groupon policy states that they will work with the merchant and yourself to make the situation right again. 

This applies even if you’ve already taken advantage of the offer or goods. For instance, If you use Groupon to purchase a hotel room for a two-night stay, and it wasn’t to your liking, contact Groupon within 14 days of the purchase.

The Groupon policy applies to any local deals, Groupon Getaways, Groupon Goods, and GrouponLive. 

• Groupon Goods: Applies to physical items purchased through Groupon. How long the Goods section will last, considering Groupon’s announcement, is unknown.
• GrouponLive: This applies to ticketed events such as concerts, games, and other venues. 
• Groupon Getaways: Applies to cruises, hotel rooms, vacation packages, etc. 
• Groupon Local Deals: As the name implies, this refers to any deals acquired or purchased locally, such as deep-tissue massages, orthodontic appointments, and deals with local retail chains.

Groupon return or refund claims are primarily made through Groupon’s customer service page. 

Groupon Exchange Policy

Groupon’s exchange policy isn’t the standard type of exchange policy that you would experience at a retailer. Since most Groupon-related items are not tangible (physical) items, Groupon does what is called the Groupon Trade-In policy.

• Groupon Local Deals can be returned only within three days of purchase for a trade-in voucher
• GrouponLive can be returned up to the day of the event you purchased through Groupon
• Groupon Getaways can be returned up until the “book-by” date
• Groupon Goods can be returned within thirty days of the purchase

How Strict Is The Groupon Return Policy?

What you will find, if you get down to the nitty-gritty of the fine print, is that Groupon stands by their timeframes on return or trade-in policies. However, regardless of what kind of purchase you made, you cannot get a “no-questions-asked” return if you wait longer than a day.

Inside the 24-hour window, a refund or trade-in is simple and quick. Outside of that, Groupon will honor returns within the timeframe allotted for each group, but you’ll have to contact customer service and jump through hoops to get it. 

Related: Walmart return policy

Can I Return My Groupon After 30 Days?

It’s possible but it would be on a case-by-case basis. Groupon is pretty firm about the 30-day window. In fact, anything outside of 24-hours is going to require extra time, patience, and dealings with customer service. 

When it comes to Groupon Goods, Groupon will not pay for the shipping charges on any returned items, whether it’s for a refund or for a trade-in.

Can I Return Groupon Online?

Everything is done online with Groupon, as they have no physical stores to go to. They have physical goods to purchase (as it stands right now), but those are all dealt with online as well. 

Are There Return Exceptions?

There are return exceptions but these are usually through local deals. The fine print is important and you’ll need to make sure that any local deals you purchase are analyzed thoroughly.

Many local deals are flat-out non-returnable. That’s more on the end of the local retailer in question rather than Groupon, but it’s listed in the fine print before each purchase.

Does Groupon Have Free Returns?

Groupon won’t charge you for returning an item, however, if it is a physical item that you are returning, Groupon won’t pay for any additional shipping charges that you might incur. 

Groupon isn’t very clear about that in their overall Return Policy listed online but if you return an item via mail, you will have to pay for the charges. 

How Long Do Groupon Returns Take?

Whether you talk to customer service or make the return within a 24-hour window, once the return is initiated it is immediate. You can return or get a refund on just about anything within 30 days and it is immediate once it’s processed by customer service.

If it’s something you purchased through Groupon Goods, your return won’t be processed until the items that you are returning are back in the hands of the merchant.

See Also: Groupon Price match

How Do I Get A Groupon Refund After 7 Days?

Anything outside of a 24-hour window is going to have to go through Groupon customer service. However, most items purchased through Groupon—unless stated otherwise—are refundable within 30 days.

How Do I Get A Refund On An Expired Groupon?

For that, you will have to contact Groupon customer service. Your request would be processed only if Groupon decides to accept it. Most likely, they won’t, as an expired Groupon will be outside of their normal timeframe.

However, you never know and whoever you speak to may be willing to give you a refund, most likely depending on what side of the bed they woke up on that morning. Groupon return policies can be a bit aggravating but with a little time and patience, you may get what you’re after in the end.

Related: Best Buy return policy

Zara is a clothing retailer that is part of Inditex, which is the largest retailer of apparel in the world. If you’re unfamiliar with Zara, there are only 98 stores throughout the continental United States with the vast majority located in California. 

What Is The Return Policy At Zara?

Zara do have a return and exchange policy. You have 30 days after the item has been shipped to request an exchange, after which you will have 14 days to return the item to Zara.

If Zara hasn’t received the items that you sent back to exchange within the 14-day period, your payment method will be charged for the price of the item that you made an exchange request for. 

The exchange policy is the same in-store, so long as you bring the item back within the 30-day period, in pristine and unopened condition. 

Zara will accept returns up to 30-days after the purchasing date. In order to return an item, you’ll have to access your Zara account—either at the online store or on the Android or iOS app—and fill out a Return Request form.

According to Zara’s Return Policy, the returned item must be in “perfect” condition, and still in its original packaging. It’s ok if it has been removed from the exterior package, such as a box or large envelope, so long as the packaging around the item is unopened. 

If you made an in-store purchase, the same rules apply except you will have to return to the store with the unopened product in perfect condition, provide a receipt, and you will not have to fill out a Return Request as you would for an online return.

ZARA RETURN POLICY
Return Period	30 Days
Return Method	In Store or online
Exchange Period	30 Days
Exchange Method	In Store or online
Refund Period	Within 14 Days From Purchase
Refund Method	Method of Payment

How Strict Is The Zara Return Policy?

The strictest part of Zara’s return policy is the perfect, unopened package along with filling out a Return Request form. Like most retailers, you’ll have to provide a receipt. 

According to Zara, they will only issue your refund in the form of the payment in which you purchased the product. Also, items purchased in-store can only be returned in-store, not via shipping. 

See Also: Does Zara Price Match

Zara Return Policy Online

Like online exchanges, you have to fill out a Return Request.  Once the request is approved, you have to ship the item back, paid for by Zara, and when it is received, they will refund your money in the same payment form you originally used.

Can I Return Items To Zara After 30 Days?

Zara’s official policy is that no, you cannot return items purchased at Zara outside of the 30-day window. However, for in-store items, you may be able to convince local management to accept a return after 30 days but that would be on a case-by-case basis. 

Of course, dealing with a manager and dealing with online returns are two different things. Online is not likely to be on a case-by-case basis, the result of which means that you probably won’t be able to return a product outside of the 30-day timeframe.

Are There Return Exceptions?

Zara does have a number of exceptions, which they label under the term, “special conditions.” According to Zara, these items have “certain criteria that must be fulfilled” in order to return them. 

• Swimwear: Has to have the “hygiene” sticker still on it
• Underwear: No exchanges or returns for underwear with the exception of vests, tops and bodysuits
• Watches: Original condition and home return only
• Fragrances: Has to be returned in the exact condition in which it was purchased
• Accessories: Still in the bag and/or original box
• Packs: Individual items within packs can’t be returned separately
• Cosmetics: Has to be returned in the exact condition and packaging in which it was purchased
• ZARATTRIBUTE T-shirts: Cannot be removed from the box before returning
• Special packaging items: Must be returned with all items intact and nothing individually

Any situations outside of those exceptions would have to be cleared up by contacting customer service. 

Can You Return Items To Zara Without A Receipt?

Zara’s official stance on their return policy is that all items must be returned intact, in their original packaging, within the thirty-day period, and with the original receipt. 

You’re not likely to get around that policy with the possible exception of in-store purchases. In those cases, you can speak to a manager and possibly get a refund on an item that was purchased from there.

It’s especially helpful if you remember the person who processed your order when you made the purchase, as you can always approach them to get started. Sure, there’s a policy against returning items without a receipt but dealing with people face to face can change things.

Either way, trying to return an in-store purchase is going to be on a case-by-case basis, outside of the official store policy.

Related: Does Walmart have a returns policy?

Does Zara Have Free Returns?

Only from the standpoint that you are returning the items in exactly the same condition as when you purchased them. 

Zara is pretty adamant about their online policy returns and is unlikely to issue a free return if the items are not in the same condition as purchased.

FAQs

How long is Zara's Return Policy

Zara operate on a 30 day exchange and return policy, however refunds are within 14 daysof purchase.

Can I return an item to Zara without a receipt?

No you can’t return items without a receipt. Zara requires returns to be in original packaging and accompanied with a receipt.

Does Zara Price Match?

No Zara does not offer price matching to their customers but rather aim to keep their pricing competitive.

All Things Considered

Most of the items purchased within the US are going to be online since there aren’t that many physical retail outlets in the country. 

Remember, as long as you maintain the integrity of the packaging materials and fill out an online Return Request form, there’s not likely to be any issues getting your items returned to Zara for a full refund. 

See Also:

Best Buy Return Policy

DSW Returns