Last Updated on December 27, 2021 by Laura Ritterman
Cotswold Outdoor has a great selection of products at a cheap price, but what happens if you buy something and then find the same product somewhere else and it’s cheaper? Will Cotswold price match and give you some of your money back? Every company has a different policy when it comes to price matching, but knowing the policies for the companies you shop at is always a good idea.
Does Cotswold Price Match?
If you find the same product cheaper, whether in-store or online at another UK VAT-registered retailer, then Cotswold will match it or refund you the difference. The price match has to be found and filed within 7 days of purchase.
You have to be an explore member to qualify for the price match process. If you make a regular purchase from Cotswold, you might want to consider getting the membership so you can utilize the price match system.
If you want to make a price match claim, you should contact the customer service team with evidence of a lower price. You can grab a copy of the advert, or you can reference the web page you found it on.
All the price match changes can only be done through the call center. You can’t do it online. You can do it at the store though. Just take the evidence of the lower price to one of the team managers and they will verify it.
Does Cotswold Price Adjust in 2022?
Yes. The policy outlined above applies in the year 2022. As long as you meet all the terms and conditions, you can qualify for the price match. You also have to be a member to get the price match. The price match claim also has to be submitted within 7 days of you buying the product.
What products are included under the price match policy?
Only products that are purchased under the Explore More Membership are eligible for the price match. You will need to add this to your purchase when you are buying your items. You have to be a member at the time of purchase, you can’t add it on later.
The price match is able to be used on most products bought in the store or online. However, there are some things you won’t be able to use it on:
- Gift vouchers
- Finance scheme
- Purchases made using discount codes
- Purchases made using a partner or affiliate codes
The price match can only be applied against a UK VAT-registered retailer. The product has to be in stock and available for immediate purchase. Price match does not include:
- Auction sites
- Market places
- Sole traders
They also take into count the online retailer delivery changes when they are considering the total price.
The product you’re using for price match has to be identical in several different ways:
You can only use the price match for the advertised price. You can’t use items that are on promotion or that already have discounts applied.
Remember that the company has the discretion to choose whether they want to do the price match or not.
Does Cotswold price match online?
Cotswold will match products that you find online. You just have to send them the webpage you found the cheaper price on. They will take a look at the company and webpage and decide if it’s valid.
The claims process cannot be handled online though. You have to send the information to the call center and talk to someone over the phone. You can also choose to go into the store and talk to a representative.
Does Cotswold price match eBay?
Cotswold will price match eBay as long as the product meets all the terms and conditions. The product has to be new and has identical specifications to the one you bought from Cotswold. This can be hard to find on eBay because many items are used.
Cotswold will also want to verify the seller on eBay.
See Also: Ebay Price Match
Does Cotswold Price match Amazon?
Amazon products can be price matched if they are found within 7 days and the web page is submitted to the company. Cotswold always has the discretion whether to process your claim or deny it.
Related: Does Currys Price Match
The Cotswold price match policy is strict because you need to be a member to qualify for the program. This will exclude many people. You also only have 7 days to find the product, which doesn’t give you very much time. If you want to price match, you need to start looking as soon as you buy the product.
Having to go into the store or talk to someone in the call center can be annoying, but it will be worth it if you found a much cheaper price elsewhere.