Last Updated on January 23, 2021 by Laura Ritterman
Dell Price Match Guarantee provides you with the best offers you can benefit and avail for. Searching for its price match policy details? Then you’re in the right space to know more about how you can use it for your own benefit.
So, let us find out how one can use this price match guarantee to benefit themselves by saving more money.
Instructions to Price Match at Dell
Dell provides with the facility to price match and price guarantee a product of purchase. With the help of this policy, one can easily prove to save more money in any particular purchase.
Identical items available at various other competitive merchandise firms can come under the section of price match policy.
Price match policy procedure at Dell’s’ includes many factors, which play an important role in the process of the price match. So here’s how one can easily claim for the price difference of a product and avail best deals at Dell.
Criteria of Price Match
Not all products at Dell count under this policy. Given the list of products or items, Dell will match with its competitors for the process of the same.
A PC of a competitive manufacturing company sold on their respective official websites with same features as of Dell PC.
- The operating system, Memory Hard disk capacity, Graphics solution, Screen Size, and Resolution Touch capability Processor. Hence these count for the key features mentioned above.
- In the case of retailer sold new Dell PC, the matching takes place by comparing the price and the key features as said before.
- Items bought from the “for home” section of www.dell.com must match the retailer website prices sold by them.
- This process will take place in case of electronic devices or gadgets with an identical manufacturer’s part number available in it.
How Dell’s Price Match works
When you find a lower price advertisement of an identical product you want to purchase, Dell will match that price. It’s only possible in cases of products of Dell or equivalent company products. For assistance, you can contact the customer care services and know the process of the same.
- Check and verify the info of the lower price for the product you wish to price match.
- See if the product satisfies the list of qualifying retailer website.
- Share the link or the exact info of the identical product with its lower price proof to a Dell sales executive.
- Use the chat tool available on their official website dell.com or contact them on 1-877-717-3355.
- Once, after the verification, your process of purchase will take place.
The above-mentioned process applies only in the case when you haven’t yet made the purchase.
Dell’s 30-Day Price Guarantee Process
This process of price guarantee implements on cases after purchasing the item. Priorities of this procedure include the identical item and the same retailer, i.e. in this case Dell. The time period of this procedure normally includes 30 days from the date of purchase.
- See for the lower price information about the product is available or not.
- Collect the evidence of the information and share it with the Dell representatives.
- Within 30 days of your invoice date, make the claim of lower price product purchase.
- You can process this step by calling Dell sales support at the previously mentioned contact detail.
- After the verification process of the claim, you will receive the complete refund or the amount difference.
Dell will refund the difference amount within a few days or as soon as possible for customer satisfaction.
Difference Between Dell’s Price Match and Price Guarantee Programs
Dell aims at providing you with an opportunity to avail the best price offers available on an identical item. It’s categorized into two-time frames, one before the purchase and one after the purchase.
Price Match program deals with the purchase made earlier at Dell.
Whereas Price Guarantee program warrants you with the price difference available in the event of lowering the price. It counts in for the item from 30 days after your purchase.
Hence this defines the general difference between Dell’s Price Match and Guarantee programs.
Exceptions and Other Restrictions
Dell Price Match Policy includes a few exceptions in particular. You can refer to them and check out if your desired product lies in any of those formulations or not. Hence Dell won’t price match to the following:
- Items sold via the third party “Marketplace” pages.
- Products bought in flash sale, clearance, or public holiday, Black Friday, etc.
- No matching in case of price adjustment via gift vouchers or coupons or rebates, etc.
- Advertisement from websites except for the ones listed on its official website dell.com.
- In-store pricing advertisement.
- Resale items or products.
- Dell’s Member Purchase Program offers or discount does not count in the price matching process.
Note: Dell price match policy institutes matching of one item per customer. Also, the availability of the product proves as a key factor.
In the case of the price match guarantee, restrictions to keep in mind follows.
- It only applies to products of the claim for 30 days from the invoice date to purchase from Dell and its official website only.
- Only for identical products, the lower price match takes place.
- Dell’s Member Purchase Program offers do not count in the price match guarantee procedure.
- Offer on items advertising as a doorbuster do not apply.
- This facility of price guarantee does not follow during days like Black Friday.
Hence these are some important factors necessary during the claim of a product via price match guarantee.
FAQs
Dell provides with the facility to price match and price guarantee a product of purchase.
This process of price guarantee implements on cases after purchasing the item. Priorities of this procedure include the identical item and the same retailer, i.e. in this case Dell. The time period of this procedure normally includes 30 days from the date of purchase.
Yes there are many exceptions
If you find any of the dell product at a lower price of the same product or at the same price. Then you can get the difference amount refunded, for that you will have to call or chat with the Dell expert. Dell's Price match guarantee is there?
Process of Dell Price adjustment?
Are there any exceptions in dell price match or adjustment?
How much adjustment is down by Dell?
Conclusion
Dell’s Price Match and Price Guarantee programs aim at helping and satisfying you with their productive and available services.
Now I hope that you can easily claim for the refund of the difference of the item you think falls under the above-mentioned factors.
I expect that this article helps you with such future encounters and you use it in order to save more money on your shopping.
Still got questions on your mind? No worries. Just paste them right in the comment section below and I will try my best to figure out the solution for you, as soon as possible.
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