Last Updated on December 16, 2022 by Laura Ritterman
When you come home with something new, you might realize at some point that it’s just not a right fit for you. What do you do in those situations? Here’s everything you need to know about the Draper James return policy.
The Draper James return policy must be made through Happy Returns within 20 days of receiving your order. If you ship your order back by mail, you’ll be obligated to pay a $6.95 fee for the return label.
It’s always good to understand what’s expected of you during a return and how you make the process go as smoothly as possible. The rest of this article will go through the Draper James return policy so that you know what you can return and how to get your money back as quickly as possible.
Table of Contents
What Is Draper James Return Policy?
Draper James’ return policy is pretty straightforward. If you’re returning a product that you bought in store, simply visit the returns department of that store, and an associate will issue you a full refund. If you bought the item online, you have two options: bring it to a Happy Returns location or send it by mail.
How to Return a Draper James Product?
Returning a Draper James product is a simple process. To start, make sure that the merchandise is in its original condition will all tags still attached.
If you’ve worn the item or removed the tags, you won’t be able to get a refund. If everything is in order, you can return the product in one of two ways.
First, you can take it to any Happy Returns or Draper James store for a complimentary refund. Second, you can mail it directly to Draper James to have your refund processed online.
If the item was bought on Instagram or Facebook, you’ll need to process the return through that platform.
How Strict Is the Draper James Return Policy?
The Draper James return policy is fairly strict, but it’s not particularly unfair in any way. Your items need to be in their original condition to be able to return them.
If the item is damaged, used, or falls into a particular category, then it cannot be returned. In addition, you’ll need to return your item within 20 days of purchasing. Once that window has elapsed, you won’t be able to make a return.
Draper James Exchange Policy
Draper James allows you complete freedom with its exchange policy. As long as your return is processed properly, all exchanges and site credit selections are free with no additional charges.
So if you’re returning something simply because it’s the wrong size, then it’s worth using the exchange policy to your advantage.
Draper James Refund Policy
Draper James will refund items that are in their original condition with tags and in their original packaging (where applicable). You have 20 days after your purchase to initiate a refund, and you must initiate the refund in the manner you made the purchase.
For example, online purchases from draperjames.com must be done through Happy Returns.
Does Draper James Accept Returns after 30 Days?
Draper James will not accept returns after 30 days. While a 20-day refund period may be shorter than most businesses, it’s still plenty of time for you to decide that you’re not going to wear the item and start a refund.
It’s a good reminder not to leave new clothes that you’re not going to wear out of sight; otherwise, you might forget about them!
What Items Cannot Be Returned to Draper James?
Engraved and monogrammed items, cosmetics, gift cards, and hair accessories cannot be returned. Some seasonal items might also be unreturnable. If the item says “Final Sale,” it cannot be returned.
Draper James has free returns on any items returned to Happy Returns or a Draper James store. Returns conducted through mail are subject to a $6.95 mailing fee.
Unfortunately, if you’re shipping the item back to Draper James, then you are responsible for the shipping charges.
Draper James refunds are initiated immediately if you take the item to Happy Returns or a Draper James store. Refunds will be issued in the same method of payment as the original form of payment within a week.
What Is Draper James Return Policy without a Receipt?
Draper James will accept returns even if you don’t have a receipt! If your item is in its original condition, you can still return the item just the same.
Can I Return Items on Sale?
There are some items on sale that you can return, but the most important thing to check is whether the item says, “Final Sale.” If it does, then you aren’t able to return the item.
Can I Return Draper James Products after Use?
You can return Draper James products if you’ve only tried them on. Keep in mind that this varies depending on the item for hygiene reasons, but if you’ve just tried the item like you would in a changing room and the tags are still intact, then you should be able to facilitate the return.
Other Brands’ Policies
|Debenhams||Last Minute||Emma Mattress|
|Cotton On||Crate and Barrel Return Policy||Birdy Grey|
The Draper James return policy is pretty simple to understand and just relies on you not tampering with items that you intend to return. If you’ve got a Draper James item to return, make sure you get it done within 20 days!