Last Updated on December 14, 2021 by Laura Ritterman
EB Games does price match in certain circumstances— the competitor whose price you’d like them to match must be a physical brick-and-mortar establishment and not an online-only seller. The store must also be within a reasonable distance and have the item in stock.
Let’s dive into some frequently asked questions regarding EB Games’ price match policies. so you can always be sure you’re getting the best price.
Does EB Games Price Match?
Price matching is available at EB Games, provided the price you’re asking them to match can be found at a physical retail establishment, within a reasonable distance and with the item in stock.
They will not honor price matching for online retailers.
Does EB Games have a Price Adjustment Policy?
EB Games does not have a price adjustment policy, but they do often have coupons and discount codes available for your order. Manufacturer rebates may also be an option for you to have your price adjusted after purchase.
Check with your local store for more details!
Are there any exceptions?
In addition to the exception that EB Games won’t price match online retailers, the physical location must be nearby and have the item available.
They also reserve the right to not price match hardware or consoles. Exclusions may apply on various items, so checking with your local store is always a good idea to err on the side of caution.
Does EB Games price match Amazon?
The retail location must also have the product available in store, and be local. Essentially, their price match can only apply if there’s a chance you can drive elsewhere and pick up the product that same day for that same sale price.
Does EB Games price match online?
Currently, EB Games’ price match policy is exclusively for physical retail competitors. Amazon and other online-exclusive prices will not be matched by EB Games.
Does EB Games price match JB Hi-fi?
EB Games will match prices offered at JB Hi-fi, provided that the item or bundle is identical to the one you want to purchase at EB Games. The JB Hi-fi location must be within a reasonable distance and have the item in stock.
If the bundle on sale at JB Hi-fi is for a different color, or different size, EB Games is unlikely to honor it. It’s best to check with your local EB Games location with the specific details, as you may still be able to negotiate something!
Does EB Games price match Big W?
The same regulations apply for Big W as for JB Hi-fi prices. EB Games will honor the price of an identical item or bundle that is available from a nearby Big W location.
Discrepancies are unlikely to be honored, but it never hurts to ask your local shop!
Does EB Games price match consoles?
EB Games does not offer a price match guarantee on consoles, or other hardware that they sell.
This would include all consoles including those by Nintendo, Microsoft, Sony, etc.
Does EB Games price match preorders?
Preorders can be price matched by EB Games provided the same criteria apply— the competitor whose price you’d like them to match must be a physical location, and hardware/consoles are excluded.
However, you only need to put a deposit down to preorder.
When you go to the store to pick up your preorder, you can show the store the competitor price (from the time you placed your preorder) and they’ll match that total when you pay the difference.
Will EB Games price match video games?
Provided that the game meets the aforementioned criteria for price matching, your local store should be able to do this for you. Bear in mind that digital copies of video games won’t be eligible for a price match, given that they’re an online-only item.
However, most video games are known to go on sale at the same time, so it won’t be very often that you’ll find a better price for the exact same item at another local retailer.
See Also: Gamestop price match policy
What can I do if EB Games won’t price match?
If the item you’re trying to get a price match on matches all of the criteria discussed in this article, and the store refuses, it may be worth your while to try a different location. EB Games has been known to refer to price matching as a “service” rather than a “policy” however if the criteria all matches up, the customer is generally entitled to that price match.
This is more than a simple “the customer is always right” scenario, as in this case you’d be requesting that the store apply the same “service” granted to others in the same circumstances.