Last Updated on January 29, 2022 by Laura Ritterman
Forever 21 is a popular clothing store that caters to young women’s and men’s clothing items and accessories. They offer great deals and discounts on already well-priced items. If you have recently gone to a forever 21 store or ordered something online from this retailer, you may need to know if you can return the item. Below we will discuss Forever 21s instore and online return policy.
Table of Contents
What is Forever 21 return policy?
If you ordered your items from Forever 21 online you have 30 days from the shipped date to return the items. You can either return them by mail or return them to the store. Forever 21 will refund your money back to its original form of payment.
If you want to return an item that you bought in a Forever 21 store, you have 30 days from the date of purchase to bring the item into the store, along with your receipt, to be given a refund on your original form of payment.
|Return Period||30 Days|
|Return Method||By Mail or in-store|
|Exchange Period||30 Days|
|Exchange Method||By Mail or in-store|
|Refund Period||7-10 business days|
|Refund Method||Method of Payment|
How To Return a Forever 21 Product
If you want to return an item to Forever 21 gather your original sales receipt, the original form of payment, and take the items to the store within 30 days.
Can you return an online purchase to the store?
Yes. If you do not want to mail in your return you can take your items to a Forever 21 store to process your return. Be sure to bring your shipping receipt.
How strict is the Forever 21 return policy?
Forever 21 has a moderate return policy. They require items that are returned to be unworn, unwashed, and have no damage. You must have your original sales receipt and the items must have the original tags attached. Each return must be processed within 30 days from the date of purchase.
Forever 21 Exchange Policy
Forever 21s exchange policy is similar to its return policy. All items must be unworn, unwashed, and free from damage. They must include their original tags still attached and you must present your original sales receipt or shipping receipt for the exchange to be processed.
See Also: Does Forever Price Match
Forever 21 Refund Policy
If you wish you receive a refund at Forever 21 you must return items that are free of wear, have not been washed, and show no signs of damage.
The original sales receipt for in-store purchases must be shown at the time of the refund request.
If you purchased your items online, you must show your confirmation email or package receipt along with your items. Your refund will be given to the original form of payment.
Does Forever 21 take returns without a receipt?
No. Forever 21 requires all returns have a valid receipt or confirmation email to be processed.
Does Forever 21 accept returns after 30 days?
No. Forever 21 has a limit of 30 days for in-store returns and 30 days from the shipping date for online returns.
Forever 21 will not accept any item that has been worn, washed, or damaged. They also will not accept returns on underwear, select swimwear and lingerie, earrings, body jewelry, and gift cards. They also don’t accept returns on items that are labeled Final Sale.
See Also: Argos return policy
How long do Forever 21 refunds take?
Forever 21 will process your return as quickly as possible and your refund will take up to two billing cycles to be finalized.
Can I return Forever 21 product after use?
No. Forever 21 does not accept returns on items that have been worn, washed, or show signs of damage.
Does Forever 21 give full refunds?
Yes. Forever 21 will grant a full refund as long as the items are unworn, unwashed, and undamaged. They must have their original tags attached and have a valid receipt that is no older than 30 days.
What is the mailing address for online sales returns?
If you have an item or items that you wish to send back to Forever 21 via the mail, the return address is: Forever 21, ATTN: ONLINE RETURNS 4323 Indian Ave Perris, CA 92571
What is the return policy for Final Sale Items?
Forever 21 will not accept any return, refund, or exchange on items labeled Final Sale.
Can I return items paid for with PayPal, Amazon Pay, or Afterpay?
Yes. When returning items paid for with one of these payment services bring in your packing slip or confirmation email from your order. When qualifying items are approved for a return you will be given your refund on the original form of payment.
How can I return an item that I bought internationally?
If you have purchased an item from Forever 21 outside of the United States you will have to use the Global-e portal for all return, refund, or exchange requests. The Global-e portal can be found on the Forever 21 website, or you can call 1-213-463-9173 for further assistance.
All items that are returned with the Global-e portal will be subject to the same rules as all other returns. The items must be free from damage, unworn, and have not been washed. They must have their original tags attached and also have their original sales receipt. Buyers will not be given a refund on the original shipping costs and will be charged for return shipping. You may also be liable for customs fees and taxes.
What is Global-e, and how does it work for international orders?
Global-e is a global eCommerce vendor that allows you to order items from Forever 21 and have them shipped internationally using trusted delivery services. Global-e processes all payments and returns for a trusted Forever 21 experience.
If you enjoy shopping at Forever 21 in-store or online the above information may help if you have any questions about their return policy. The key points to remember from their return policy are to only return unused items within 30 days of your purchase with your original sales receipt.
Related: Sephora Return Policy