Home Depot Price Match & Price Adjustment Policy

Last Updated on December 27, 2021 by Laura Ritterman

Price matching is an excellent way for you to save money when shopping. If you’re curious whether or not Home Home Depot offers it, we got you covered. This guide explains everything you want to know about their rules and policies for price matching.

Home Depot offers an excellent price match policy giving customers 30 days. However, they also have extensive rules and exclusions that you should learn about to prevent any confusion. Customers can price match products with Home Depot either online or in-store.

What Is Home Depot Policy On Price Matching?

Home Depot has a solid price matching policy, but it’s also a little complicated.

Home Depot will price match products from any retailer. So long as that product is identical and in stock at both stores.

However, Home Depot won’t just take it on your word; if you want them to price match a product, you must bring proof that you can get it cheaper elsewhere.

You can do this in several ways, such as bringing in a print-out, showing an ad, or sharing a link.

Also, keep in mind shipping costs!

Home Depot will factor that in when price matching. So, make sure you don’t just go off the item’s price on its own if you’re looking online.

There are also some other more specific rules we’ll go over later in this article.

Does Home Depot Match Price After Purchasing?

Home Depot promises 30 days of price match protection.

So, what does that mean exactly?

Basically, you can price match any products you bought from Home Depot within the last 30 days. That is, assuming you have a receipt and proof that the item is available for less elsewhere.

When you price match after purchase, they will refund you for the difference.

This guarantee is one of the strong points of their policy. Their 30-day protection gives you a decent window to recoup any unnecessary losses if you find a better deal.

Does Home Depot Price Match In-store?

Home Depot offers price matching at virtually all of its brick-and-mortar locations. 

Like we mentioned above, you simply need to bring proof that the product in question is in-stock and cheaper at a competing retailer.

Some locations may give you a hard time price matching online stores, depending on their policy interpretations. 

If you raise the issue to management, they’ll likely approve it. But only if you’re being honest and have proof. 

Up until recently, some locations even offered a unique bonus for people who price matched in-store:

Home Depot would not only match the price but knock off an additional 10%! 

Though, this doesn’t seem to be official policy anymore. It looks like only stores in Canada offer it now.

Does Home Depot Price Match Online?

Home Depot offers flexible and straightforward price matching for online shopping. They also match the prices of any online retailer.

To price match online, you only need to reach out to an employee using the live chat feature on their website.

They will confirm whether or not the item is eligible for price matching. Then, they’ll walk you through what proof they need if it is.

To make things easier for you, we included a guide on how to do this further down.

Does Home Depot Price Match Target?

Target is one of the many retailers Home Depot will price match. 

According to Home Depot, if you find an identical item in stock from any other retailer, they will price match it.

This includes any products found in Target, as long as they perfectly match what Home Depot has in stock.

Does Home Depot Price Match Amazon in 2022?

Home Depot will price match products from Amazon, however, Amazon sells products both directly and through 3rd party sellers. Home Depot will only price match merchandise sold by Amazon. 

If you’re not positive that Amazon sells the product you want to match, here’s how to check:

1. Navigate to the product’s page on Amazon.
2. Locate the purchase window, where you see the “Add to Cart” and “Buy Now” options.
3. Directly under the yellow and orange purchase buttons, find the “Sold by” text.

If the product is sold by “Amazon.com,” then you’re good to go!

Does Home Depot Price Match Costco?

Price matching from Home Depot generally does not include products from Costco.

There are multiple reasons for this, but primarily because Costco shopping requires a membership.

And Home Depot will not price match merchandise sold at membership-based retailers.

Plus, since you’re paying for the membership, the items at Costco could be seen as discounted. Home Depot will also refuse to price match discounted items.

How To Price Match at Home Depot

Wondering how to price match at Home Depot? 

The process differs slightly depending on whether you try to do it in-store or online.

Either way, you’re in luck – we outlined the processes for your convenience below.

How To Price Match Online

Here’s how to price match while shopping on Home Depot online.

1. Find a product online to price match. Make sure to save a link to the competitor’s web page with the lower price. 
2. Use the live chat to contact customer support and ask if you can price match.
3. Mention to them the product and the specific price difference. The employee will let you know if you can price match it or not based on their rules.
4. Provide the link to the competitor’s web page when asked. 
5. Wait for Home Depot to apply the discount. Once they do, you can buy your price matched items.

If any issues come up, the customer service team will be more than happy to assist you. When I reached out to them to write this article, they were nothing but courteous and helpful.

How To Price Match In-Store

Next, let’s look at how you can price match at brick and mortar locations.

1. Before going to the store, get proof that the product you want to price match is cheaper at a competitor. You can show them an ad, print-out, or webpage.
2. Go to your local Home Depot and approach the customer service desk or an associate.
3. Kindly provide any details they request about the product.
4. Give them time to verify if necessary. If all is good, you will get the product discounted.

And remember: thanks to Home Depot’s price match protection, you can still get refunded the difference up to 30 days after buying something.

Rules & Exceptions

Let’s dive into the specific eligibility rules for price matching products and what items are excluded.

Below are the rules for price matching:

• You can only price match identical products. They can’t be a different model or color.
• You must provide proof that a competitor is selling it for less than Home Depot.
• The products must be available for sale at both stores.
• When price matching online, competitors must be able to ship to you. And keep in mind that Home Depot includes a competitor’s shipping costs into the price match.

While that’s all pretty straightforward, Home Depot’s policy is also full of other stipulations.

Here are some of the specific exclusions for their price matching:

• Items from membership-based retailers/wholesaler
• Custom-made merchandise
• Products discounted due to promotions or sales
• Items from 3rd party sellers and discount sites
• Refurbished or pre-owned items
• Auctions
• Competitors offering discounts for specific services (installations, assembly, etc.)
• Customized or configured products from a competitor are not eligible for Home Depot Price Match.
• Wholesale trade quotes and discount pricing
• Liquidation, Clearance, and On sale Prices
• Bid and auctions site pricing by a competitor
• Rain checks, retroactive price adjustments. Also, Non- Branded Products
• Taxes, delivery, and shipping charges. Apart from this, products with extra shipping charges
• Unspecific offers or Products and services furnished by Home Services
• Financing offers or credit and lease programs
• Home Depot Price Match is not valid on Open-box, Damaged, Refurbished or Reconditioned, pre-owned, and returned items.
• Rebates, prepaid cards, gifts with purchase, gift cards, free offers, or bundle offers
• Pricing Errors

As you can see, there are lots of limitations that are easy to miss. So if you’re unsure whether an item is eligible to price match, refer back to these lists.

See Also: Home Depot Return Policy

Home Depot Price Adjustment Policy

Home Depot price adjustment policy means if you purchase a product you get 30 days to find an identical product at a lower price than your purchase price. You can then claim a partial refund.

Suppose you buy a product and that product goes on sale within a month of your purchase. You can visit the store along with the receipt and contact the Customer associate at the store. The Store will refund the difference in price.

Other ways to Home Depot Price Adjustments?

No worries, Home Depot Price Adjustment Policy states that there are various other ways to save big on hardware products and home improvement products as well.

There is a price protection-optimized credit card payment method. A refund of the price difference is provided by the Credit Card company.

Using this you can get a refund within 30-60 days after the purchase if found the lower price for the product you purchased. Using this method you can get partial refunds in case of price drops for the items which you purchased.

FAQs

Does Home Depot Price Match?

Yes, Home Depot does price match. For an item to be eligible it must be identical in all aspects. Brand, Size, Color, and Model Number are just some of the possible parameters. The item must also be in-stock in both stores participating in the price match.

Does Home Depot Price Match plus 10 percent?

No, Home Depot does not price match plus 10 percent.

Does Home Depot have a 30 day price match guarantee?

Yes, Home Depot will retroactively match prices. Based on the item you bought this might be in between 30 and 180 days.

Does Home Depot Price Adjust?

Yes, Home Depot generally price adjusts as long as the item is within its return policy. Depending on the item you are planning to get a partial refund on, this could be up to 180 days.

Does Home Depot Has Any Limitations?

Home Depot Price Match Policy also has some limitations that you can learn from our article above.

Does Home Depot Price Match Amazon?

Yes, Home Depot price matches Amazon. The item must be sold & shipped by Amazon directly (no 3rd-party seller) but must not be part of the Amazon Prime program.

Does Home Depot Price Match Costco?

No, Home Depot does not price match Costco. Generally speaking, retailers that require membership are not matched.

Does Home Depot Price Match Walmart?

Yes, Home Depot does price match Walmart.

Will Home Depot refund if price drops?

Yes, Home Depot will refund the difference between the price you paid and the item's new price. You can claim this refund as long as you are in the return period (mostly 180 days).

Conclusion

This article aims to provide all the information you could want about price matching at Home Depot. 

If you’re willing to make some cost comparisons, you can use their program to save yourself lots of money over time. You can follow the above ways and get a partial refund post-purchase.