Last Updated on January 23, 2021 by Laura Ritterman
JCPenney being one of the largest departmental stores chain holders provides various useful products for our daily use. Ranging from clothing to various other accessories. But does JCPenney provide the facility to price match?
I know this question seems to bother you and you are not getting an exact clue of how to approach this problem. So to ease this particular problem of yours, I dug up some information regarding JCPenney Price Match Policy.
Let’s read on to this article on price matching and price adjustment at JCPenney.
Table of Contents
About JCPenney Price Match Policy
JCPenney price match policy provides you with the facility to claim a fair price for a product you seem to purchase. Price match usually happens in the cases where you find a comparatively lower price for an identical product at two competitor stores.
Whereas there are situations when the item you bought just goes on a sale in a specific time period of your purchase. Such circumstances call for the provision of price adjustment. This policy of price protection usually works only for the same merchandise and no other retailer involved.
To know more about the same in-depth, let us leap, to the specifications of this policy of price match by JCPenney.
Measures to Price Match at JCPenney
A price match usually takes place for a particular product when you discover a relatively cheaper price for that item. This price difference comparison done between two different competitive retailers results in the process of the price match.
JCPenney does offer the provision of price matches for in-store and online retailer prices of identical products.
- It only matches prices of identical items for competitor firms’ in-store prices.
- Also, price matching takes place for items available at its official online store, i.e. jcpenney.com.
- JCPenney does match its prices with a competitor’s online price index.
- In case you already bought the product at a JCPenney store and find a lower price at a competitor store. Then also JCPenney provides the facility to price match.
- Within a time frame of 14 days from your purchase, apply for the same at a JCPenney official store.
- Stock availability of that particular product of purchase acts as an important factor in the case of the price match.
Method of Price Match
The process of price matching at JCPenney requires a few important steps that you need to follow.
- In case you found a different price on an online platform then you can apply for the price match.
- You need to present the electronic device advertisement that you saw, for e.g. details of the ad on your mobile phone.
- JCPenney will authenticate the advertisement by matching it via its own sources.
- Compare the price of the item with an in-store price of your competitor. Then also you can apply for the price match of that particular item of purchase.
- Give a copy of the advertisement you witnessed in the competitor store featuring the identical product.
- The ad at the competitor’s side must contain the accurate sale price of the item you wish to price match at JCPenney.
Price Adjustment
As earlier mentioned, price adjustment normally comes to light when price protection takes place. That is when price comparison, done amongst the same merchandise and no retailer involved.
Here in this situation, JCPenney provides with this facility to compare the price between its official store price and online prices for a particular product.
A time span of about 14 days from the date of purchase acts as the main factor in applying for the price adjustment for a product. The reimbursement will only take place once the verification of the product and authentication of your claim stands eligible.
After all this, you will receive a refund of the price difference that existed in the first place.
Note: In the case of online purchases, call Customer Care at 1-800-322-1189.
Exclusions
After all this, there still stands a few exceptions that you need to know so as to proceed in the process of price match at JCPenney.
- Special offer prices available at competitor stores do not count in the process of price match at JCPenney.
- Installation, delivery, etc. service charges do not hold for the claim.
- Alaska and Puerto Rico stores of JCPenney do not provide this facility to price match a product.
- Prices based on credit card offers or special discounts too don’t stand eligible for this process.
- Club card purchases attain exclusion.
- Competitor advertisements with pricing errors do not include in this process.
- Also, expired ads too attain the same notion.
- Ads with undistinguishable situations of sale and original price also do not hold elections for the claim.
Coupons
JCPenney coupons and discounts hold eligible at its official stores after the price match of that particular takes place.
Whereas in the case of online purchase at JCPenney you can either save by using just the discount coupons. Or can apply for a price match for that particular product in order to avail of lower price offers. The online platform of JCPenney does not allow use the of store discount coupons along with the price matching of that product.
JCPenney Covid-19 Updates
After noticing the situation after covid-19, JCPenney took many necessary steps so that the employees and customers who arrive their feel safe. So they took the following measures for preventing the community.
- All the members and customers must wear the masks compulsory.
- Contact-free curbside pickup.
- Social distancing is being maintained in the store.
- They install plexiglass shields near the registers.
- Hand sanitizers are provided near the entrance for all.
- The number of customers has been limited.
FAQs
JCPenney price match policy provides you with the facility to claim a fair price for a product you seem to purchase.
JCPenney provides with this facility of price adjustment and to compare the price between its official store price and online prices for a particular product.
A time span of about 14 days from the date of purchase acts as the main factor in applying for the price adjustment for a product. Does JCPenney provide price match?
Does JCPenney do price adjustment?
How much time span JCPenney provides?
Summary
Hopefully, you have got all the answers about JCPenney Price Match Policy. Now you can start the process of price match in claiming the partial refund yours. And save as much as you can.
This guide to Price Match at JCPenney will help you to save more money while you go shopping next time. The aforementioned article aims at enlightening you on how you can get the price difference for an item of purchase.
Now I hope that you can easily claim for the refund of the difference of the item you think falls under the above-mentioned factors. You can find your nearby stores of JCPenney for more information by clicking here or contact at 1-800-322-1189.
I expect that this article proves to be effective for such future encounters. Share this price match process with your friends or family, and it may help them to save more on shopping. To know more about such a similar price match and price adjustment article, you can refer to some of them mentioned here – Kohl, Nordstrom, Home Depot. You can find more such articles on our official homepage.
Still, got more queries on your mind? No worries. You can ask those by writing it down in the comment section below. I will try my best to find the solutions to your queries as soon as possible. Thanking you for your patient reading.
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