Last Updated on October 21, 2022 by Laura Ritterman
If you are looking to find out more information and be fully informed on a product you bought from Joss & Main, we’re here to help.
Our simple tutorial will teach you all you need to know about Joss & Main’s return policy.
Table of Contents
What is Joss and Main’s return policy?
Joss and Main offers a hassle-free return policy, simply contact customer service within 30 days of receiving your order to initiate a return. Items must be in their original condition and packaging in order to be eligible for return. Shipping charges are non-refundable, and the customer is responsible for return shipping costs.
A full refund will be processed once the returned items have been received and inspected by Joss and Main’s quality control team. Returns may take up to 2 weeks to process from the time they are received by Joss and Main.
| Return Deadline | 30 Days |
| Return Method | In-Store and via mail |
| Exchange Period | 14 Days |
| Exchange Method | In-Store and via mail |
| Refund | Within 14 Business Days |
| Refund Method | Original Payment Method or Store Credit |
How to return a Joss and Main product?
Joss and Main has a generous return policy – you can return most items within 30 days of receipt for a full refund. If you need to return an item, simply contact customer service to initiate the return process. Returns are easy and convenient – you can choose to have a prepaid shipping label emailed to you, or you can arrange your own shipping. Items must be in their original condition and packaging in order to be eligible for a refund. If you have any questions about the return policy, or need help with returning an item, Joss and Main’s customer service team is always happy to assist.
How strict is the Joss and Main return policy?
Joss and Main offers a 30-day return policy for most items, with a few exceptions. Returns are easy to initiate online, and you will be refunded to your original form of payment. Shipping charges are not refundable, and you will be responsible for return shipping costs.
Some items are final sale and cannot be returned, so be sure to check the product listing before making your purchase. If you have any questions about the return policy, please contact Customer Service for assistance.
The Joss and Main exchange policy.
Joss and Main offers a hassle-free exchange policy for customers who are not satisfied with their purchase. Customers can contact customer service to initiate an exchange, and they will be given a return shipping label.
The customer has 14 days from the date of delivery to return the item(s), and they will be refunded in the original form of payment. If the customer received a damaged or defective item, they can also contact customer service for assistance. Joss and Main does not accept returns on final sale items, but these items may be exchanged for store credit.
The Joss and Main refund policy.
Joss and Main offers a full refund on most items, as long as they are returned within 30 days of purchase. This includes both online and in-store purchases.
Some restrictions apply to certain items, such as furniture and rugs, which must be returned within 7 days. All return shipping costs are the responsibility of the customer.
Joss and Main does not accept returns on items that have been used or damaged.
If you have any questions about the Joss and Main return policy, please contact customer service for more information.
Does Joss and Main accept returns after 30 days?
Joss and Main offers a full refund for returns within 30 days of purchase.
Returns after 30 days are subject to a 20% restocking fee.
All returned items must be in new, unused condition with original packaging intact.
Customers are responsible for return shipping costs.
Joss and Main does not accept returns on final sale or clearance items.
What items cannot be returned to Joss and Main?
Joss and Main does not accept returns on final sale items, gift cards, or custom made items. If you have a problem with an item you have received from Joss and Main, please contact their customer service department for assistance. Items must be returned within 30 days of receipt in order to receive a refund. Shipping charges are non-refundable. Returns must be in the original packaging and in new, unused condition.
Does Joss and Main have free returns?
Joss and Main offers a free return policy for many items, but there are some restrictions. Items must be returned within 30 days of purchase, and they must be in new, unused condition with all original tags and packaging intact. Furniture and other large items may have different return policies, so be sure to check the details before making your purchase.
If you’re not satisfied with your purchase, Joss and Main customer service is available to help you resolve any issues. With a hassle-free return policy and great customer service, Joss and Main is a great place to shop for home decor and more!
Who pays the return shipping charge?
Joss and Main’s return policy stipulates that the customer is responsible for return shipping charges. If you are not satisfied with your purchase, you may return it within 30 days for a full refund. All returns must be in original condition and packaging. Shipping charges are non-refundable. Returns typically process within 7-10 business days of receipt by Joss and Main.
How long do refunds from Joss and Main take?
Joss and Main offers a full refund within 30 days of purchase for most items. Refunds are typically processed within 3-5 business days after the return is received by Joss and Main.
If you paid for your order with a credit or debit card, the refund will be credited to that card.
If you paid for your order with PayPal, the refund will be credited to your PayPal account.
Shipping charges are non-refundable except in cases where an item arrives damaged or defective.
What is the return policy for items without a receipt from Joss and Main?
Joss and Main does not accept returns for items without a receipt. If you have a receipt, you can return most items within 30 days for a refund or exchange. Some items, including clearance items, are final sale and cannot be returned. Shipping charges are non-refundable, and you are responsible for return shipping costs. You can contact customer service at (888) 696-7667 for more information about the return policy.
Can I return items on sale from Joss and Main?
Yes, you can return items on sale from Joss and Main within 30 days of purchase. There is a $6.99 restocking fee for all returns. You will need to provide your order number and the reason for return when requesting a return. Items must be returned in their original condition and packaging in order to receive a refund. Shipping costs are not refundable unless the item arrived damaged or defective.
Can I return used products to Joss and Main?
Joss and Main’s return policy allows customers to return used products within 30 days of purchase.
Customers are responsible for shipping costs associated with returns.
Joss and Main does not accept returns on clearance or final sale items.
If an item is damaged upon arrival, Joss and Main will provide a replacement or refund at no cost to the customer.
If a customer is not satisfied with their purchase, they may contact Joss and Main’s customer service department to request a return authorization number
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