Last Updated on October 19, 2022 by Laura Ritterman
Kirkland is an established business that sells great interior design items and furnishings to adorn your home, workplace, or any other location you like. Kirklands has a very strict return policy. Kirkland’s official site has further information about their return policy. Kirkland offers the same sort of return policy for its consumers. Let’s take a look at Kirkland’s Return Policy.

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What is Kirklands return policy?
Kirkland’s return policy allows customers to return most items within 30 days of purchase. Customers are responsible for return shipping costs, and a restocking fee may apply. Some items, including clearance items and personalized items, are not eligible for return.
Returns must be made in the original form of payment and with a valid receipt or packing slip. Kirkland’s does not accept returns of opened or assembled merchandise.
Return Deadline | 30 Days |
Return Method | In-Store and via mail |
Exchange Period | 30 Days |
Exchange Method | In-Store and via mail |
Refund | 7-10 Business Days |
Refund Method | Original Payment Method or Store Credit |
How To Return a Kirklands Product
Kirklands offers a hassle-free return policy for all products purchased in store or online. Products must be returned within 30 days of purchase, in original condition and packaging with a valid receipt. Returns made without a receipt will be refunded as a store credit. Shipping and handling charges are not refundable for online orders. All clearance items are final sale and cannot be returned or exchanged.
How strict is the Kirklands return policy?
How many days do you have to return an item to Kirklands?
You have a total of 14 days to return an item to Kirklands. This includes the day you received the product and the day it was returned. If the item is defective, you have a total of 30 days from when you received the product to return it for a full refund. Any items that are returned after the 14-day window has expired will not be accepted and will be subject to a restocking fee of $10 per item.
What types of items are non-returnable?
Items that are non-returnable at Kirklands include clothing, jewelry, cosmetics, home goods and any other consumable items. Some exceptions may apply depending on the product, but these items should be checked before purchase.
Are there any restocking fees?
If an item is returned without a receipt, there is no restocking fee assessed; however if an item is returned with a receipt, there is a 25% restocking fee assessed.
What is the process for returning an item by mail?
To initiate a return by mail: 1) Scan or photograph your original receipt 2) Fill out this form 3) Mail your package back to: Kirkland’s Returns Dept., PO Box 940427 Seattle WA 98149 4) Include your name, address (including zip code), phone number and email address on the form
Kirklands Exchange Policy
If you’re unhappy with an item you’ve purchased from Kirkland’s, don’t stress! We offer a hassle-free exchange policy that allows you to exchange your item for something else without any hassles. All you need to do is bring the item in to our store within 30 days of purchase and we’ll take care of the rest.
If there’s no receipt or if we can’t find your purchase in our system, don’t worry – our friendly staff will be more than happy to help out. Thank you for shopping at Kirkland’s!
Kirklands Refund Policy
Kirklands offers a full refund on most items, as long as you have your original receipt and the item is in its original condition. If you don’t have your original receipt, Kirklands may still be able to process a return if you provide a valid photo ID or credit card used for the purchase.
Returns are typically processed within seven to 10 business days. If you do not have your original receipt, Kirklands may still be able to process a return if you provide a valid photo ID or credit card used for the purchase.
Some items, such as clearance items, final sale items, and custom-ordered items, are not eligible for returns or exchanges.
If you have any questions about the return policy, please contact customer service for assistance.
Does Kirklands accept returns after 30 days?
Yes, Kirklands does accept returns after 30 days. Returns must be in original condition and packaging with a restocking fee of 15%. Returns can be made either in store or by mail. For more details, please see our full return policy.
What items Cannot be returned to Kirklands?
All clearance items are final sale and cannot be returned.
Customized items, such as monogrammed items or made-to-order furniture, cannot be returned.
Gift cards and e-gift cards cannot be returned or refunded.
Shipping charges are non-refundable.
Damaged or defective items must be reported within 7 days of delivery for a refund or exchange (depending on availability).
Does Kirklands have free returns?
Kirklands offers free returns on most items within a 60-day window from the date of purchase. There are some exceptions to this policy, such as final sale items, furniture, and personalized items. You can return most items to a Kirklands store or by mail. If you return an item by mail, you will be responsible for the shipping charges.
Who Pays The Return Shipping Charge?
If you’re not satisfied with your purchase, you can return it within 30 days for a refund or exchange. If the item is defective or damaged, Kirkland’s will provide a return shipping label. All returns must be in original condition and packaging with a valid receipt. Some items are final sale and cannot be returned (e.g., clearance items).
How long do Kirklands refunds take?
If you need to initiate a return with Kirklands, follow these simple steps:
Find the product you would like to return in our store and take a picture of it.
Go to the Returns tab on our homepage and select “Make a Return.”
Enter your information into the fields provided and hit “Submit.”
You’ll receive an email notification indicating that your return has been received and processed.
Items that can be returned to Kirklands without a receipt include items that are in their original condition, have not been worn or used, and are within the time frame specified on the product’s label. Items that are final sale at Kirklands cannot be returned for any reason other than defective merchandise.
What is Kirklands return policy without a receipt?
Kirkland’s return policy without a receipt is that you can return items within 30 days for a store credit. Returns must be in new, unused condition with original tags attached and freight may incur additional charges. Final sale items (including clearance) cannot be returned or exchanged.
Can I return items on sale ?
Kirkland’s offers a great return policy that allows you to return items that are on sale. You can return items within 30 days of purchase and there is a limit of 3 returns per household per year. Some items are not eligible for return, including clearance items and personal care products. If you have any questions about the return policy, you can contact customer service for assistance.
Can I return Kirklands product after use?
Yes, you can return Kirklands products after use, as long as they are in good condition and you have your original receipt. You have 14 days to return an item, and it must be returned in its original packaging. If you do not have your original receipt, you may be issued a store credit at the discretion of the store manager. Sale items are final sale and cannot be returned. Shipping costs are non-refundable.
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