Last Updated on June 11, 2022 by Laura Ritterman
Michael Kors is one of the most famous and popular designer clothing and accessory brands. Thousands of people love Michael Kors for their timeless and trendy designs at reasonable prices.
Although most customers love their Michael Kors products, there are some occasions when a customer wants to return an item for a refund. Luckily, returns at Michael Kors are not difficult.
There are certain timelines and requirements to return Michael Kors products, as well as differences between retailers, so it is important to know the deadline to return the products for your money back.
What is Michael Kors’ Return Policy?
Michael Kors’ return policy says that you may send or bring back your items within 30 days of purchase for a refund. The items must be unused and in the original condition that they were purchased.
For returns occurring by mail, there are several key things to note. Michael Kors does not facilitate exchanges by mail, only returns. You must include the completed packing slip with the required information in the package.
Michael Kors asks that you use the original shipping box and materials when you send back your items. The label is pre-paid and pre-addressed.
| Return Deadline | 30 days after purchase or product shipment |
| Return Methods | In-store or mail-in |
| Exchange Deadline | 30 days after purchase or product shipment |
| Exchange Method | In-store only |
| Refund Timeline | Refund will appear next the bank statement |
| Refund Method | Original payment method |
How To Return a Michael Kors Item?
It is very simple to return Michael Kors products. There are two things that you must have. They are your receipt from the original purchase and if the items were shipped to you, the packing slip from the shipment. To ship back the items you want to return, follow these steps.
- Fill out all the required information on the packing slip that came with the original package.
- Pack the items you are sending back securely and include all of the pages of the packing slip in the package. Michael Kors encourages its customers to use the original shipping boxes and shipping materials.
- Apply the pre-paid and pre-addressed return shipping label to the package.
If the purchase you made was on michaelkors.com, you can ship your package at any US Postal Service business, residential mailbox, dropbox, or schedule a free pick-up at USPS.com. If the purchase was made on michaelkors.ca, you can ship your return package with the pre-paid label at a Canada Post business.
If the items were purchased online but picked up in-store, simply email Michael Kors’ Customer Service department at customerservice@michaelkors.com. For those in Canada, please email customerservice@michaelkors.ca. The customer service department will send you a pre-paid shipping label for your return package.
Can You Return an Online Purchase to the Store?
Yes, you can return items purchased online on the Michael Kors website to a Michael Kors store. It must be a Michael Kors store and not a third-party retailer that carries Michael Kors products because third-party retailers have different return policies and merchandise.
To do this, just bring the items you want to return to the store along with the original packing slip and the purchase method you used. This must happen within 30 days of when the order was shipped.
How Strict is the Michael Kors Return Policy?
The Michael Kors return policy is considered a great return policy. They give their customers a very lenient and lengthy amount of time to decide whether or not they like the items. In addition, they have a very simple return system including pre-paid shipping labels.
Michael Kors will inspect each item that gets returned, however. This is to ensure that the items were not used and that they are still in perfect condition.
Michael Kors Exchange Policy
Michael Kors has an exchange policy that follows the same system as their returns. To make exchanges, the items must be sent back via mail or brought back to the store. The item being exchanged must be unused and in the same condition, it was purchased.
Michael Kors Refund Policy
You can expect the refund to be processed swiftly as long as the items are not used or worn and they have been returned in the condition they were bought in. In addition, they must be returned within 30 days of purchase or shipment.
The refund will be for the cost of the item and will show up on the payment method’s next statement, usually about 3 to 4 weeks.
Does Michael Kors Take Returns Without a Receipt?
No, Michael Kors does not accept returns or exchanges without a receipt, invoice, or gift receipt.
Does Michael Kors Accept Returns After 30 days?
Michael Kors does not accept returns after 30 days. Although the process may take longer than 30 days for shipped returns, you are fine as long as you have the items you wish to return in the mail within 30 days of the shipping date.
What Items Cannot be Returned to Michael Kors?
Items that have been worn, altered, washed, or damaged by the customer after the purchase will not be accepted for return and you will not get a refund. In addition, Michael Kors does not accept returns for the following items:
- Swimwear
- Underwear
- Face Masks
- Clearance Items
- Final Sale Items
- Personalized Items
- Engraved Items
- Monogrammed Items
- Custom-made Items
See Also: Michael Kors Black Friday
FAQs
Does Michael Kors give full refunds?
Yes, Michael Kors offers full refunds for eligible items and covers the shipping charge for shipped returns.
Can I Return Michael Kors Products After Use?
No, if the item has been worn, altered, damaged, or washed it will not be accepted. In addition, if the item has been used in any way, it will not be accepted.
How Long do Michael Kors Refunds Take?
Depending on whether you ship the return or go to a store, it can take several weeks or 15 minutes. Going to a store is usually the quickest way to resolve a return, but shipping is often more convenient for folks.
Conclusion
Overall, Michael Kors has a pretty standard return policy. They have some exceptions to what can be returned, but that is common for a clothing or accessory store.
As long as you have your proof of purchase (invoice, gift receipt, receipt), acceptable items, and you initiate the return within 30 days of purchase or shipping, you are good to go!
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