Last Updated on December 19, 2021 by Laura Ritterman
Officeworks in Australia has what we could consider to be one of the most generous price-matching policies around. In some cases, you may be able to have a price beaten by as much as 20%
That being said, it is rare that you will need to use the price matching policy offered by Officeworks. This is because they adjust their prices based upon major competitors a couple of times per day.
This way they ensure that they always have the best prices in Australia.
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Does Officeworks Price Match?
Not only does Officeowkrs price match, but some would say that the Officeworks price matching guarantee is one of the best in the business. This is because there are actually two price-matching promotions that they offer.
The first is the base price matching. Officeworks hates being undersold. This means that if you find a cheaper price online or offline in Australia, Officeworks will beat it by 5%.
If you are a parent that has been given an official school list, then you will especially love the price matching promotion offered by Officeworks.
If the price quoted on the school list is cheaper than the standard price for Officeworks, then they will be able to beat it by 20%.
Although to be fair, it is incredibly rare that this will happen. This is because most of the prices included on those official school lists tend to be incredibly expensive.
Does Officeworks have a Price Adjustment Policy?
When we talk about price adjustment policies, we are talking about when Officeworks provides a ‘refund’ if a product you purchased is reduced shortly afterward.
There seems to be no official price adjustment policy for Officeworks. Although, they do have a rather generous returns policy. This means that you can discuss price adjustments with them in store.
The same applies if you find a price cheaper than Officeworks after your purchase. There is no official policy that they will adjust a price after purchase. However, it is something that you may be able to discuss with the Officeworks team. They may be able to help.
See Also: Ashley Furniture Price Match
Are there any Exceptions?
There are a few exceptions to the Officeworks price match system.
For starters, if you are looking to purchase a product online, then they will only price match the combined price plus postage and packaging. This means they need to factor in delivery costs.
They will also not allow price matching in the following situations:
- If the product is not in stock at the retailer you wish to price match.
- The price is not available to the general public e.g. it is a commercial only price, or you need to use some sort of rewards card to get the promotion.
- You need a coupon to get the promotion.
- The price is only low due to a cashback promotion.
- The product is on sale because it is in clearance or the company selling the product is in liquidation.
- The product price must not be an error price i.e. it is not a misprint on the ad. Officeworks will use their own judgment here.
As you can see, there are far fewer product exclusions than most other companies that offer a price matching policy in Australia.
The only thing that you really need to bear in mind here is that Officeworks will only price match the same product.
This means that the product you want price matching must be the same model number and come with exactly the same accessories.
You will have to request the price match before you make the purchase. You can do this online or in-store. Do bear in mind that they will not be able to price match expired promotions at other companies.
See Also: Does Costco price match
Does Officeworks price match Amazon?
Yes. Officeworks will price match Amazon prices. Although, do bear in mind that they will consider the cost of delivery when determining whether to offer their price match.
Does Officeworks price match Online?
Yes. Assuming that the price meets all of the terms and conditions for the Officeworks price matching policy, they will be able to price match online prices.
Does Officeworks price match Ebay?
Yes. The product on sale must be exactly the same as the product offered by Officeworks, though. This means that if you are looking to purchase a used product from eBay, it will not be covered by the Officeworks price matching guarantee.
Does Officeworks price match Kogan?
Yes. Officeworks will price match Kogan.
Does Officeworks price match Costco?
Yes. Officeworks will price match Costco in Australia.