Last Updated on March 1, 2022 by Laura Ritterman
An iconic luxury brand, Ralph Lauren wants their customers to be entirely satisfied with their purchases. When customers aren’t satisfied, they will gladly accept returns on items that are unwashed, unworn, and have not been altered. Items should also be returned with the original tags. For most items, returns are accepted within 30 days of order shipment date. Watches and fine jewelry must be returned within 10 days of order shipment date.
Cannot be returned to Ralph Lauren or Polo Ralph Lauren stores. These items must be returned via mail using their online return process. They are not eligible for exchanges.
Table of Contents
What Is Ralph Lauren’s Return Policy?
Ralph Lauren will accept returns within 30 days of the original shipment date. Items bought in store can also be returned within 30 days. Watches and find jewelry must be in perfect condition, and still have their protective materials, tags, and stickers intact. These returns can be made for free within 10 days of the original shipment date.
| Ralph Lauren Return Policy | |
|---|---|
| Return Period | 30 Days |
| Return Method | In-Store or online |
| Exchange Period | 14 Days |
| Exchange Method | In-Store or online |
| Refund Period | Within 15 Days From Purchase |
| Refund Method | Method of Payment |
How To Return A Ralph Lauren Item?
Ralph Lauren accepts returns in store or online.
In Store
In order to make your Ralph Lauren in store return process much smoother, you can start the process of your return online.
Head to their store returns page in order to select your payment method, and follow the on-screen prompts.
In-Store purchases can only be returned within 30 days of the purchase date.
Online
You must have your order number and zip code handy. You can log in through your account to begin the process of the return.
Once you complete the simple steps required, you’ll be provided with a prepaid shipping label.
You will also be provided with several options to drop off your package. Some of these package drop off locations will include UPS stores.
Can You Return An Online Purchase To The Store?
Part of the process of submitting an online return includes being given the option to return these items in store. This conveniently allows shoppers to head to the nearest Ralph Lauren location to return their online purchases.
How Strict Is The Ralph Lauren Return Policy?
The luxury brand Ralph Lauren has a fairly strict return policy. Certain items may only be returned within certain days, and items must be in perfect condition in order to be eligible for refund. It was supposed to be returned within 30 days, with some exceptions.
Limited edition styles are eligible for return only within 7 days of the shipping date.
Ralph Lauren Exchange Policy
Exchanges are eligible for certain items. Items bought in stores that are the wrong size or color can be exchanged for alternatives. Exchange orders will be immediately processed with free shipping. The store will also provide a free return label for the new order.
Items must be received within 14 days from the day the exchange is initiated to avoid being charged. Buy Online, Pick Up In Store, and Ship To sSore orders are not eligible for exchanges.
However they can be returned in store or by mail via the online returns processes.
What Items Cannot Be Returned To Ralph Lauren?
Only some items are eligible for exchange or return at Ralph Lauren. The following items may not be returned or exchanged under any circumstances:
- Personalized items. Because they were made especially for the customer, they cannot be returned.
- Gift boxes.
- Home lighting.
- Ralph’s coffee products.
You receive any of these items damaged, incorrectly labeled, or faulty, you may reach out to Ralph Lauren’s customer service department to have them exchanged.
It may be in your best interest, however, to initiate this in store. In general, the process may be faster there.
Exceptions
If you received an item that is damaged, incorrectly customized, or faulty, reach out to Ralph Lauren’s customer service. They will work with you to issue an exchange for the same item.
How Long Do Ralph Lauren Refunds Take?
You will be able to see your refund arriving within 15 days of receipt. Bear in mind that these are business days, and weekends may not count toward the total return time expected.
If you are opting to replace a faulty product, the new product will be sent to you as soon as the returned one has been received and processed at the Ralph Lauren store.
Please factor in shipping time to your estimated return period.
Ralph Lauren products returned in store will be processed immediately.
Can I Return Ralph Lauren Products After Use?
Ralph Lauren products are expected to be in pristine condition if or when they are returned. They must be unwashed, unworn, and still bearing all of their original tags. Ralph Lauren reserves the right to refuse any returned items.
It is best to ensure you were completely happy with the product before purchasing it. If you receive an online order, try it on immediately. If you find it does not fit, begin to initiate the exchange immediately before you remove the tags.
FAQs
Does Ralph Lauren Give Full Refunds?
As long as items are undamaged, warren, and still within the acceptable return window, Ralph Lauren will issue you a full refund. How long the refund takes to enter your bank account will depend heavily on the bank you have. Cash returns may be exchanged for store credit.
How Many Days Is Ralph Lauren's Refund Policy?
Ralph Lauren allows 30 days for their customers to return items for a refund.
What Items Cannot be Returned To Ralph Lauren
Personalized Items, Gift Boxes, Home Lighting and Ralph’s Coffee Products are among the products that can’t be returned.
Conclusion
Ralph Lauren has a stricter return policy. Certain items, like luxury limited items, watches, and fine jewelry, have shorter return windows. They will also not accept items that are in A worn or washed condition. They are a luxury brand meaning they need to be able to resell their products for high asking prices.
If you are unsure of anything regarding Ralph Lauren’s return policy, reach out to their customer service line. Their staff will gladly assist with any questions you may have.
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