Last Updated on May 30, 2022 by Laura Ritterman
Sweaty Betty is a very popular activewear brand with clothing designed to empower and flatter women. They offer high-quality products such as workout leggings that are made with fabric that features four-way stretch and moisture wicking technology.
Their leggings are also designed to sculpt the wearer’s body and the fabric is not see-through, which makes them very popular among active women who want clothing that is comfortable and high-quality.
But even with all of the great things about Sweaty Betty’s products, sometimes a customer needs to return an item or two. Luckily, Sweaty Betty has a great return policy!
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What is Sweaty Betty’s Return Policy?
Sweaty Betty has a very basic and easy-to-understand return policy. Sweaty Betty will accept items for return within 45 days of the product’s delivery date.
| Return Deadline | 45 Days |
| Return Method | Mail-In |
| Exchange Period | 45 Days |
| Exchange Method | Mail-In |
| Refund Period | Within 5 Business Days |
| Refund Method | Original Payment Method |
Sweaty Betty will not accept all items. There are certain requirements that the returning items must meet, including the condition that they are in. All items a customer is returning must be in perfect condition with absolutely no signs of wear.
Any items that are shipped back to Sweaty Betty and found to be worn, damaged, or imperfect will not get the customer a refund.
Another requirement for returns is the inclusion of proof of purchase with the shipment and the returns form. The returns form is a mandatory form for the return to be processed once the item is received by Sweaty Betty. Returns cannot be processed without the return form, so make sure to fill it out properly and ship it with the returned items.
Sweaty Betty offers free return postage on all orders returned within the United States, but the company recommends that you maintain the proof of postage for your records.
Once Sweaty Betty receives your returned item and accepts the return, you will receive your full refund within 5 business days. It is important to note that it is 5 business days from when Sweaty Betty gets the returned item, not 5 business days from the return shipment.
Lastly, Sweaty Betty has merchandise sold at independent retailers with their prices and return policies. Items purchased online from Sweaty Betty cannot be returned at a retailer that carries their merchandise. Sweaty Betty products purchased at an independent retailer cannot be returned to Sweaty Betty via mail.
How To Return Sweaty Betty Items?
Returns to Sweaty Betty are all conducted online unless the merchandise was purchased at an independent retailer which has its return policies. To conduct a return for Sweaty Betty, follow the instructions below.
- Fill out the return form that came with the original order. This is very important. You can get a new return form from the Sweaty Betty website to print and fill out.
- Navigate to the “Online Returns Portal” on the Sweaty Betty website and register your return.
- Select a USPS drop-off point.
- Download the pre-paid shipping label or the mobile QR code, which does not require a printer.
- Package up the items along with the return form and proof of purchase and ensure the package is sealed.
- Bring the package to the USPS drop-off point and complete the shipping process.
Make sure that you ship the returns within 45 days of the item’s arrival so that the return is accepted.
Can You Return an Online Purchase in Store?
No, you cannot return an online purchase in-store because Sweaty Betty currently does not have any stores. Sweaty Betty products that were purchased at an independent retailer must be returned to that retailer according to their return policy and cannot be sent to Sweaty Betty.
Products purchased from the Sweaty Betty website cannot be returned at independent retailers either.
How Strict is the Sweaty Betty Return Policy?
The Sweaty Betty return policy is not that strict. They give their customers 45 days to decide whether they want to keep or return the items, which is plenty of time to make a choice.
Their requirements for the condition of returned items are completely reasonable, they provide pre-paid shipping labels and easy return directions that can be completed online by the customer.
Overall, Sweaty Betty has a very average return policy that does not limit or restrict its customers in any way.
Sweaty Betty Exchange Policy
Sweaty Betty has an exchange policy for products that were given as a gift, as long as the gift came with a gift receipt. Customers can exchange the gift within 45 days for another item of equal or lesser value or a Sweaty Betty gift card.
To make an exchange, customers have to get in touch with Sweaty Betty’s customer care representatives to complete the process.
Sweaty Betty Refund Policy
Sweaty Betty will give customers returning items a full refund if the products are returned in perfect condition within 45 days of delivery. The refund will go to the original payment method within 5 business days.
Does Sweaty Betty Take Returns Without a Receipt?
No, Sweaty Betty’s return policy clearly states that proof of purchase must be included in the return, otherwise they will not process the return and the customer will not get a refund.
Does Sweaty Betty Accept Returns After 30 Days?
Yes, Sweaty Betty accepts returns up to 45 days after the items were delivered to the customer. They do not accept returns or exchanges after 45 days.
What Items Cannot be Returned to Sweaty Betty?
Any items that are not in perfect condition will not be accepted as returns and the customer will not receive a refund.
FAQs
Does Sweaty Betty Give Full Refunds?
Yes, Sweaty Betty gives all eligible returns a full refund as well as complimentary pre-paid shipping.
Can I Return Sweaty Betty products After Wear/Use?
Sweaty Betty does not accept any products that are not in perfect condition, so if the product has been used or worn and is not in perfect condition, they will not accept it.
How Long Do Sweaty Betty Refunds Take?
The refund will be processed and returned to the original payment method 5 business days after the return is received by Sweaty Betty.
Conclusion
In general, Sweaty Betty has an average return policy with limited exceptions or requirements. As long as the items are perfect and returned in 45 days, you will get your refund!
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