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Lowes Price Match & Price Adjustment Policy 2023

October 9, 2022 By Laura Ritterman 24 Comments

Lowes is one of the oldest and most iconic home-improvement stores in the US.

It started as a small-town hardware store in North Carolina in 1921 and grew to be one of the biggest retailers in the world.

With so many customers day in, day out, it is no surprise that Lowes offers a very competitive price match and price adjustment policy.

If you want to find out how you can benefit from Lowes price match & price adjustment policies you’ve come to the right place.

lowe's

Does Lowes Price Match in 2022?

Yes Lowes will price match an identical item that is in stock and where a lower price exists from a competitor. Show relevant proof to their staff and once validated, you will receive a price match.

Lowes has a strong commitment towards client satisfaction and will go the extra mile to avoid frustrated shoppers.

If you do ever find that something you want to buy at Lowes is cheaper at one of its competitors, you have a very high chance of getting your price lowered.

Simply walk up to the next store associate you can find and he/she will help with verifying your claim.

In order to succeed with a price match request, there are several things to remember. The product you want to buy must be in stock and identical to the one you want to match against. The competitor’s product must also be in stock. You might also need your original receipt.

Lowes price match guarantee includes in-store as well as online purchases!

Lowes Price Match Policy Competitors

Almost all the price match policies come with one or more exceptions. The most important one is to know which stores are considered “competitors”. While Lowes does not publish an exclusive list of competitors, their policy explains that the prices of any local or online retailer will be matched.

According to our research, this would include at least the following: Home Depot, Ace Hardware, Menards, Tractor Supply Co, Harbor Freight Tools, Northern Tool & Equipment, Walmart, Autozone

In addition to matching local retail competitors, Lowes also matches pure online store’s prices. This also includes Amazon.

Process for Price Match

Even though most price match policies are similar in nature – it is vital to know and follow the specific store’s process.

  1. Visit your local Lowes store and pick the product you want to purchase.
  2. Search for an identical product at a local competitor or online retailer. Identical means the brand, size, and model number must match.
  3. Verify that the item is not otherwise excluded.
  4. Look for a store associate and present your findings. (Bring a printout, local ad, photo, or show a website/app)
  5. If the item is subject to a price match, the associate will discount the price on the spot.

Exceptions for Price Match

Now that we have talked about the ins and outs, let’s continue with the exceptions from the price match policy. Lowes price match guarantee does not apply to

  1. Service Pricing (Installation, labor, custom orders, and/or special orders)
  2. Unverifiable Prices
  3. Out of Stock Items (Items must be in stock at Lowes and its competitor)
  4. Clearance, Discounted, Damaged, Used, or Refurbished Goods/Merchandise
  5. Credit Terms, Loans, and or Financing Offers
  6. Free Items or Bundled Merchandise
  7. Discounts for Seniors, Military, or Employees
  8. Pricing or Printing Errors
  9. Coupons
  10. Prices from Bidding/Auction Sites (For example eBay)
  11. Items purchased outside the 30-day window

For a full list of exceptions visit Lowes detailed explainer.

Does Lowes Offer a Price Adjustment Guarantee

Yes, Lowes offers customers a price adjustment, meaning if you happen to find out something you bought in the last 30 days is now listed at a lower price, you can ask for a price adjustment. Lowes price adjustment policy says that each store will match its own, lowered, prices and refund the difference back to you.

Process for Price Adjustment

The criteria for getting a price adjustment are the same as for getting a competitor’s price match. Simply talk to your store’s associate and let them know you want to get a refund.

Present them with your original receipt and let them know which product you are talking about. If everything works out as expected you will be refunded the difference in price.

Are you in doubt about the adjustment but don’t want to drive to the next store? Call the customer care center at 1-877-465-6937

Don’t forget to double-check that you are still within the 30-day window.

Also See: Does Tractor Supply price match

FAQ

Does Lowes Price Match?

Yes, Lowes matches competitors' in-store and online prices.

Does Lowes Price Adjust?

Yes, Lowes adjusts prices for up to 30 days after the purchase date.

Can I use a coupon with a Price Match?

No. Lowes does not allow using coupons when matching a competitor's price.

Are there any brands that are excluded from Price Match or Price Adjustment?

Yes. Dacor, ICON, Fisher & Paykel, Monogram, SMEG, Liebherr, Weber, Kichler and Nest are all excluded.

How can I reach the customer care hotline?

You can reach Lowes customer care at 1-877-465-6937

Summary

Lowes Home Improvement

Getting a price match or price adjustment approved at Lowes is not difficult. Follow the steps laid out above and you will have an almost 100% chance of succeeding. In case you are still in doubt about something, let us know in the comment section below.

If you’ve liked the article or you learned something new, please share this article with your family and friends or on social media.

PS: Also make sure to come back regularly to stay updated with the latest policy changes.

Filed Under: Price Adjustment, Price Match Tagged With: Home Improvement

Ace Hardware Price Match – Grab Best Deals At Pricing in 2023

December 27, 2021 By Laura Ritterman 3 Comments

Ace Hardware is one of the world’s largest hardware retailer and the largest non-grocery retailer in the US. But does Ace Hardware price match? This, and more, will be answered in the following article.

ace hardware logo

If you want to find out how Ace Hardware deals with price matching and price adjustments (read price drops), you’ve come to the right place. While most retailers have a policy in place that covers all their locations (including online), ACE is a bit of an exception for that matter. Luckily, we’ve uncovered some hard to find tips & tricks regarding the Ace Hardware price match policy. Stick around until the end to find out – you won’t be disappointed, we promise!

Without further beating around the bush, let’s get right to the point and talk about price matching and price adjustment at Ace Hardware.

A Simple Guide to Price Match at Ace Hardware

So, here’s our first question, Does Ace Hardware Price Match? We hope you know the answer If you don’t keep on reading. So, to make you clear with the answer, here we go.

ace hardware price match

Even though being one of the largest hardware retail cooperations in the U.S., unfortunately, as of today, Ace Hardware does not price match their competitors. They haven’t described or mentioned anything related to this topic on their official webpage.

Ace Hardware already provides the best deals and offers it can, so as to meet your expectations while shopping. And so it becomes difficult for them to match their already low prices with those of their competitors.

Price Adjustment By Ace Hardware

Now that we have gone over the price matching policy, it’s time to look at a similar, but oftentimes overlooked feature, called price adjustment. While Ace Hardware does not match competitor’s prices, it still matches its own, lowered prices – there are some caveats though.

As described earlier already, the official website does not mention the term price adjustment specifically, nor does it outline a process for said feature. There are still ways to successfully get a refund, the exact process, however, differs based on where you bought your items.

ace hardware price adjustment

Online: Ace Hardware will refund the difference (price adjust) for items bought from their official online store within 30 days! To claim your refund, go to their customer service portal (or call their hotline), provide all the purchase details, and ask for a supervisor’s approval to refund the difference. Once approved, the refund will be issued using the original method of payment.

In-Store: In contrast to more traditional corporations like Home Depot or Lowe’s, ACE Hardware is an operator-owned type of business. This means that the individual store owner has the ultimate say about whether or not to grant a price adjustment. This also means that there are most likely differences in how such a request will be handled. According to the customer hotline, it’s best to simply talk to the respective store manager and ask if they would refund the difference.

Note: You can find nearby Ace Hardware stores by using their store locator. To find out even more you can directly contact the Ace Hardware customer care team at 1-888-827-4223.

Exclusions

As usual, there are some items/product groups/brands that are excluded from being price adjusted. The most important limitations at Ace Hardware are listed below.

ace hardware price match exclusions

Items with low stock availability might opt out of the Ace Hardware criteria. Products bought inclusive of special offers, discounts, coupons, etc. will likewise hold for price matching.

Similarly, items bought during public days like Thanksgiving Day or Black Friday days too won’t include for the same.

Note: Ace Hardware reserves the right to change, modify or terminate parts of their policies without prior notice. 

FAQs

Does Ace Hardware provide price match?

No, Ace Hardware does not provide a price match to the customers.

Does Ace Hardware provide price adjustment?

Yes - for online purchases. For in-store purchases, you have to talk to the store manager.

How can I reach the customer care team?

The ACE Hardware customer care team can be reached at 1-888-827-4223 from 7 am-7 pm (CST).

When will price adjustment apply?

The price adjustment may take place if you bought an item at ACE Hardware which is then lowered in price within 30 days.

Recap

After reading this article all of your questions about the Ace Hardware price match and adjustment policy should be answered. Your new knowledge will allow you to buy more – for less. Go out now and enjoy claiming your refunds!

ace hardware store front

If you found this article to be helpful or you’ve learned something new – share this price match process with your friends or family, and it may help them to save just as much.

There are some other companies as well for which we have given information about Price Match Policy. You can visit our site to explore more about the products you purchase and how you can claim refunds for Price Match and Adjustment. Some of them are – Home Depot, Target, Staples.

Do you still have a question? Did we forget to mention something important? Whatever it is, let us know in the comment section below! We will do our best to find the answers to your queries as quickly as possible. Thanks for being part of our shopping community!

Filed Under: Price Adjustment Tagged With: Home Improvement

Home Depot Price Match & Price Adjustment Policy

December 27, 2021 By Laura Ritterman 7 Comments

Price matching is an excellent way for you to save money when shopping. If you’re curious whether or not Home Home Depot offers it, we got you covered. This guide explains everything you want to know about their rules and policies for price matching.

Home Depot offers an excellent price match policy giving customers 30 days. However, they also have extensive rules and exclusions that you should learn about to prevent any confusion. Customers can price match products with Home Depot either online or in-store.

home depot

What Is Home Depot Policy On Price Matching?

Home Depot has a solid price matching policy, but it’s also a little complicated.

Home Depot will price match products from any retailer. So long as that product is identical and in stock at both stores.

However, Home Depot won’t just take it on your word; if you want them to price match a product, you must bring proof that you can get it cheaper elsewhere.

You can do this in several ways, such as bringing in a print-out, showing an ad, or sharing a link.

Also, keep in mind shipping costs!

Home Depot will factor that in when price matching. So, make sure you don’t just go off the item’s price on its own if you’re looking online.

There are also some other more specific rules we’ll go over later in this article.

Does Home Depot Match Price After Purchasing?

Home Depot promises 30 days of price match protection.

So, what does that mean exactly?

Basically, you can price match any products you bought from Home Depot within the last 30 days. That is, assuming you have a receipt and proof that the item is available for less elsewhere.

When you price match after purchase, they will refund you for the difference.

This guarantee is one of the strong points of their policy. Their 30-day protection gives you a decent window to recoup any unnecessary losses if you find a better deal.

Does Home Depot Price Match In-store?

Home Depot offers price matching at virtually all of its brick-and-mortar locations. 

Like we mentioned above, you simply need to bring proof that the product in question is in-stock and cheaper at a competing retailer.

Some locations may give you a hard time price matching online stores, depending on their policy interpretations. 

If you raise the issue to management, they’ll likely approve it. But only if you’re being honest and have proof. 

Up until recently, some locations even offered a unique bonus for people who price matched in-store:

Home Depot would not only match the price but knock off an additional 10%! 

Though, this doesn’t seem to be official policy anymore. It looks like only stores in Canada offer it now.

Does Home Depot Price Match Online?

Home Depot offers flexible and straightforward price matching for online shopping. They also match the prices of any online retailer.

To price match online, you only need to reach out to an employee using the live chat feature on their website.

They will confirm whether or not the item is eligible for price matching. Then, they’ll walk you through what proof they need if it is.

To make things easier for you, we included a guide on how to do this further down.

Does Home Depot Price Match Target?

Target is one of the many retailers Home Depot will price match. 

According to Home Depot, if you find an identical item in stock from any other retailer, they will price match it.

This includes any products found in Target, as long as they perfectly match what Home Depot has in stock.

Does Home Depot Price Match Amazon in 2022?

Home Depot will price match products from Amazon, however, Amazon sells products both directly and through 3rd party sellers. Home Depot will only price match merchandise sold by Amazon. 

If you’re not positive that Amazon sells the product you want to match, here’s how to check:

  1. Navigate to the product’s page on Amazon.
  2. Locate the purchase window, where you see the “Add to Cart” and “Buy Now” options.
  3. Directly under the yellow and orange purchase buttons, find the “Sold by” text.

If the product is sold by “Amazon.com,” then you’re good to go!

Does Home Depot Price Match Costco?

Price matching from Home Depot generally does not include products from Costco.

There are multiple reasons for this, but primarily because Costco shopping requires a membership.

And Home Depot will not price match merchandise sold at membership-based retailers.

Plus, since you’re paying for the membership, the items at Costco could be seen as discounted. Home Depot will also refuse to price match discounted items.

How To Price Match at Home Depot

Home Depot Price Match

Wondering how to price match at Home Depot? 

The process differs slightly depending on whether you try to do it in-store or online.

Either way, you’re in luck – we outlined the processes for your convenience below.

How To Price Match Online

Here’s how to price match while shopping on Home Depot online.

  1. Find a product online to price match. Make sure to save a link to the competitor’s web page with the lower price. 
  2. Use the live chat to contact customer support and ask if you can price match.
  3. Mention to them the product and the specific price difference. The employee will let you know if you can price match it or not based on their rules.
  4. Provide the link to the competitor’s web page when asked. 
  5. Wait for Home Depot to apply the discount. Once they do, you can buy your price matched items.

If any issues come up, the customer service team will be more than happy to assist you. When I reached out to them to write this article, they were nothing but courteous and helpful.

How To Price Match In-Store

Next, let’s look at how you can price match at brick and mortar locations.

  1. Before going to the store, get proof that the product you want to price match is cheaper at a competitor. You can show them an ad, print-out, or webpage.
  2. Go to your local Home Depot and approach the customer service desk or an associate.
  3. Kindly provide any details they request about the product.
  4. Give them time to verify if necessary. If all is good, you will get the product discounted.

And remember: thanks to Home Depot’s price match protection, you can still get refunded the difference up to 30 days after buying something.

Rules & Exceptions

Let’s dive into the specific eligibility rules for price matching products and what items are excluded.

Below are the rules for price matching:

  • You can only price match identical products. They can’t be a different model or color.
  • You must provide proof that a competitor is selling it for less than Home Depot.
  • The products must be available for sale at both stores.
  • When price matching online, competitors must be able to ship to you. And keep in mind that Home Depot includes a competitor’s shipping costs into the price match.

While that’s all pretty straightforward, Home Depot’s policy is also full of other stipulations.

Here are some of the specific exclusions for their price matching:

  • Items from membership-based retailers/wholesaler
  • Custom-made merchandise
  • Products discounted due to promotions or sales
  • Items from 3rd party sellers and discount sites
  • Refurbished or pre-owned items
  • Auctions
  • Competitors offering discounts for specific services (installations, assembly, etc.)
  • Customized or configured products from a competitor are not eligible for Home Depot Price Match.
  • Wholesale trade quotes and discount pricing
  • Liquidation, Clearance, and On sale Prices
  • Bid and auctions site pricing by a competitor
  • Rain checks, retroactive price adjustments. Also, Non- Branded Products
  • Taxes, delivery, and shipping charges. Apart from this, products with extra shipping charges
  • Unspecific offers or Products and services furnished by Home Services
  • Financing offers or credit and lease programs
  • Home Depot Price Match is not valid on Open-box, Damaged, Refurbished or Reconditioned, pre-owned, and returned items.
  • Rebates, prepaid cards, gifts with purchase, gift cards, free offers, or bundle offers
  • Pricing Errors

As you can see, there are lots of limitations that are easy to miss. So if you’re unsure whether an item is eligible to price match, refer back to these lists.

See Also: Home Depot Return Policy

Home Depot Price Adjustment Policy

Home Depot price adjustment policy means if you purchase a product you get 30 days to find an identical product at a lower price than your purchase price. You can then claim a partial refund.

Suppose you buy a product and that product goes on sale within a month of your purchase. You can visit the store along with the receipt and contact the Customer associate at the store. The Store will refund the difference in price.

Other ways to Home Depot Price Adjustments?

No worries, Home Depot Price Adjustment Policy states that there are various other ways to save big on hardware products and home improvement products as well.

There is a price protection-optimized credit card payment method. A refund of the price difference is provided by the Credit Card company.

Using this you can get a refund within 30-60 days after the purchase if found the lower price for the product you purchased. Using this method you can get partial refunds in case of price drops for the items which you purchased.

FAQs

Does Home Depot Price Match?

Yes, Home Depot does price match. For an item to be eligible it must be identical in all aspects. Brand, Size, Color, and Model Number are just some of the possible parameters. The item must also be in-stock in both stores participating in the price match.

Does Home Depot Price Match plus 10 percent?

No, Home Depot does not price match plus 10 percent.

Does Home Depot have a 30 day price match guarantee?

Yes, Home Depot will retroactively match prices. Based on the item you bought this might be in between 30 and 180 days.

Does Home Depot Price Adjust?

Yes, Home Depot generally price adjusts as long as the item is within its return policy. Depending on the item you are planning to get a partial refund on, this could be up to 180 days.

Does Home Depot Has Any Limitations?

Home Depot Price Match Policy also has some limitations that you can learn from our article above.

Does Home Depot Price Match Amazon?

Yes, Home Depot price matches Amazon. The item must be sold & shipped by Amazon directly (no 3rd-party seller) but must not be part of the Amazon Prime program.

Does Home Depot Price Match Costco?

No, Home Depot does not price match Costco. Generally speaking, retailers that require membership are not matched.

Does Home Depot Price Match Walmart?

Yes, Home Depot does price match Walmart.

Will Home Depot refund if price drops?

Yes, Home Depot will refund the difference between the price you paid and the item's new price. You can claim this refund as long as you are in the return period (mostly 180 days).

Conclusion

This article aims to provide all the information you could want about price matching at Home Depot. 

If you’re willing to make some cost comparisons, you can use their program to save yourself lots of money over time. You can follow the above ways and get a partial refund post-purchase.

Filed Under: Department Stores Tagged With: Home Improvement

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