Office Supply

Office Depot provides one of the best tools and supplies for efficient working in the professional world. So today, we will have a look and dive deep into their price match policy. Did you ever think about how much money you could have saved always getting the best deal on a new purchase? Avoiding to ask for a price match (or adjustment) can be a costly mistake. This article will equip you with the right knowledge of when and how to effectively price match. Therefore, let’s get right into it.

A Guide to Price Match at Office Depot

Do you want to save money while shopping? Here’s how! Follow these simple steps and you will almost certainly win. If you have a new item that is sold at least one other retailer (read competitor) you have a high chance of a successful price match. Stores of Office Depot and Office Max along with officedepot.com all follow the same procedure for price matching. Your local store’s associate or the customer care hotline will happily assist you.

Criteria or Measures of Price Match

First, the obvious! All items involved in a price match must be absolutely identical. This means not only brand, color, and model configuration but also add-ons (if any), and even the warranty period. Only if all the parameters match will your product qualify for price matching. Also, both products must be immediately available (in stock) at both locations.

If you want to match an item that comes with a service plan (such as wireless devices aka cellphones). The policy also requires that the plan, provider, and all other terms be identical. The final price that is considered for the price match will be after any discounts, coupons, and/or savings are applied. The same rule applies when determining the competitor’s price.

Process of Price Match

The process to get your request for a price match requires you to present the item you want to match along with its price and configuration. A store associate will then verify your item’s eligibility as well as the authenticity of the provided proof.

Accepted methods:

1. A printed advertisement showing the item as well as the price.
2. A copy of printed signage from the competitor’s store i.e. in-store advertisement regarding the price of an item.
3. Digital – Digital advertisements (emails) or websites on your mobile phone/tablet/computer.
4. Print/Copy – When matching a custom print/copy job, a printed quote is required.

If you have already paid for qualifying merchandise, bring proof of the lower price within 14 days of the initial purchase, and Office Depot & Office Max will refund the difference.

Office Depot reserves the right to cross-check and verify any offer they are asked to price match.

Price Adjustment Policy at Office Depot

A price adjustment is a special form of a price match that typically takes place after the purchase has been made. It’s best to illustrate that with an example. Let’s say you have purchased a printer on the 1st of January for 220$ at your local Office Depot store. Five days later, the printer goes on sale for only 150$. To claim the 70$ refund, go back to the store where you bought the item from and bring along the original receipt. Finally, talk to a store associate to get your refund processed.

In case of a purchase done through officedepot.com, then showcase the price of that item in any of the Office Depot or Office Max stores. Therefore, claim the refund of the difference directly from the stores. Aversion of price match done on the basis of Office Depot company catalogs, special offers list usually takes place. So as the market place prices or contract customers prices vary. All these above-mentioned factors do not include in the process of the price match.

Also, the price match won’t take place via the customer care center for in-store special offers. And furthermore, it includes products sold by a third party on the official site of Office Depot.

Exclusions and Exceptions

Not all items are equally eligible for a price match or price adjustment.

1. Third-party Resellers – Items sold/shipped by a 3rd party on a competitor’s website.
2. Ad or pricing errors
3. Holiday Promos – Items that are part of a holiday sale (Black Friday, Cyber Monday) plus clearance/liquidation and/or refurbished merchandise.
4. Quantity – Each customer can request a price match for one item per competitor.
5. Delivery and installing of the products, too are factors of exclusion.
6. Availability – Items must be readily available (in-stock) for purchase.

Office Depot/Office Max reserve the right to modify/suspend/terminate their price match guarantee at any time and without prior notice. Any modification will be effective immediately. Office Depot further reserves the right to verify the authenticity of any price match requests.

The full policy can be found on Office Depot’s website.

Office Depot Covid-19 Update

Just like any other company, Office Depot has gone to great lengths in taking precautions and protecting the health and wellbeing of its employees. It is important to be supportive during these tough times and hence Office Depot has taken a few steps:

• Reduced store hours – to allow for extra cleaning and sanitization after hours.
• Enhanced sanitization of the store is made compulsory.
• Masks – Wearing a mask is a must for both employees and customers.
• Delivery – Curbside delivery as well as delivery to your doorstep.

FAQs

Are Office Depot and OfficeMax the same company?

Office Depot and Office Max merged on November 5th 2013, creating the largest office-supplies chain in the US.

Does OfficeMax Price Match?

Yes, Office Depot and Office Max both match prices of selected competitors.

Which stores are considered competitors?

For price matching purposes, the following stores are considered competitors. Staples, Target, Walmart, Best Buy, or Amazon.com

How can I contact Customer Service?

For order and delivery related issues, please contact 1-800-GO-DEPOT (1-800-465-3768)

Summary

Do you want to save money on your purchases and spend the refund on something new? The best time to act is now! In this article, we shed some light on how you can benefit from the price difference between Office Depot/Office Max and their competitors. retailers and claim a refund. We hope our article proves to be useful for when you need it in the future. Share this price match process with your family, friends, and also on social media. Let’s make everyone save more!

If our explanation did not answer all your questions, feel free to let us know by posting in the comment section below.

Looking for information about Staples Price Match Policy? Here you are. Gathered details about Staples Price Match and Adjustment is in this article. Scroll down to know more about Staples Price Match Guarantee Policy and save more on your shopping.

Detailed Staples Price Match Guarantee

Staples Price Match Policy is very simple. You can get a refund if you bring the proof within 14 days of purchase at the store if you find the same product at a lower price.

Visit Staples Store or e-mail on staples.com if you find the difference in the price of the new identical product. You will get the difference as a refund. There are three simple steps to follow:

1. Find the lower price for the product.
2. Give proof of the price difference.
3. Provide it to Staples Customer Service Associate to complete the process.

Criteria For Price Matching

There are some rules for Price Matching any product. You can go through them and if all the criteria are fulfilled you are ready to price match any product.

• Staples price match Policy states that almost every item will be price matched.
• But the product must be in that criteria that are the product must be identical, Model number is the same, components are the same and must have the U.S. warranty.
• Staples retail stores will price match your product sold online or In-stores by Amazon.com. It’s marketplace sellers are excluded from this policy.
• Also, the product sold by any retailer who sells the items In-store and also Online, under the SAME BRAND.
• The product will be refunded only if it is left in stock and available at that price from the seller that must be U.S. authorized.
• For the product with a service plan and wireless phones, the PLAN, the PROVIDER, and other conditions must be the same.
• At the time of calculating the price match, the Staples coupon applied to that product will be deducted.
• Also Staples rebates, manufacturer rebates will be deducted from a net price.
•  Dollars-off coupons will also be deducted from the prices of products in your order.
• The prorated discount from all the Dollars-off coupons used during the purchase will also be calculated during Price Match.
• These coupons sometimes also mean that your purchase is not valid for a price match.
• Lastly, if these coupons or rebates after deduction does not meet the price of the product that you want to Price Match then no refunds are offered.

Some Other Points To Know

After getting aware of the Staples price match Guarantee Policy there are some more points to keep in mind before price matching your product. Move down and know more.

1. If you want a Price Match for the product for which the competitor is providing rebates or gifts or similar discounts then no Price Matching will be done on that product.
2. A competitor if offers a product that you get with a free or discounted item, where Staples does not carry any such offer.
3. In that case, the price matching will be done for the price you pay during the purchase and the free or discounted item will not be taken from your account.
4. Let’s talk about the delivery charges, which fully depends on whether the competitor’s order offers free shipping.
5. If the competitor provides free shipping for that order then in that case price match will be carried out without considering shipping charges.
6. In case the competitor does not provide free shipping, at that time calculation for shipping charges will be made before calculating the price match.
7. staples.com does not offer any price match policy. staples.com policies are different from those In-store.

After matching the competitor’s price the identical bonus for the product will be provided where possible. Also if a free gift is offered by the competitor with the product Staples have, then Staples will provide the same valued gift card.

The above all the information on the Staples Price match was In-store policy. Know about staples.com price match policy.

Online Purchased Products

If you buy anything from staples.com then you can contact the Customer Service Executive within 14 days that you found that similar product at a lower price on staples.com.

You will get your refund except for the criteria in exceptions. Call, email, or chat to request the discount.

For the online and delivered product purchases, the competitor should have the product in stock on its website, and also next-day shipping and handling fees will be added to the competitor’s price to make a fair comparison for the price matching.

If no shipping and handling charges found for that product then a flat fee of  $4.99 will be supplemented to the competitor’s price.

After reading all the possible ways of the price matching now move to some exceptions that Staples has stated.

Exceptions

Staples Price Match Guarantee provides a refund for almost everything they sell. But there are some points that are exceptions you must be aware of Staples Price Match. Here how it is:

• The price match is not applicable for the products purchased on specials events such as Clearance, Timed Sales or liquidation sales, Grand Opening, “Black Friday”, “Cyber Monday”, Door crashers or anniversary.
• Price Matching with the other companies or even at Staples Stores is not applicable on the above points if you purchase the product on those days no refund is offered.
• Some products are not included in Staples Price Match Policy and those are:
• EasyTech services
• Printing and Marketing services
• Third-Party vendors produced products
• Custom Product i.e. specially made for you
• Promotional products or printed products on your request
• Postage or Items sold on auction sites
• Gifts card and Phone cards.
• Store Pickup Orders
• Apps sold on staples.com
• Taxes, warranties, Merchandise Credit
• Contracted Prices to Staples Membership holding customer
• typographical Errors

The above listed are conditions where Price Match does not take place at Staples. And you will not be eligible to get any refund.

Limitations

Staples Price Match Guarantee has set a limit of Price Match. The limit is that You can Price Match ONE PRODUCT ONLY ONCE. Each of you gets only one chance to Price match one product.

Process for Price Match

After learning about all the possible points of the price matching. Take a brief note of the process of Price matching.

• Once you find the product at the lower than you purchased.
• Gather the proof of the price difference for the product you want the price match.
• Price Match is only available on the products you purchase from the store.
• Contact the Customer service associate at any local Staples store to complete the process of the Price Matching.
• Remember that Staples has the right to change the policy without prior notice.

Staples Price Adjustment

Staples Price Adjustment Policy is applicable for the products you purchase from Staples and the price of that similar product drops down within 14 days of your purchase. Price adjustments are not the same as returning the product. When you return a product that must be unused and unopened in some cases.

But Price adjustment is as well available on the product that is open and used. The only drawback is that the company offering price adjustments will not notify you when prices drop about this money-saving policy.

So now it is your responsibility to stay more cautious to receive any potential money back.

The following is the Staples Price Adjustment Policy points. So that you can match your criteria easily and get a refund.

• Price adjustment, sometimes also called price protection, states a policy that allows customers to claim a partial refund. Only when the price of the purchased product reduces in a given time frame.
• In the case of Staples 14 days is the time frame to claim for the Staple Price Adjustment.
• You will have to inform Staples Customer associate within 14 days of the purchase date about the reduction in the price for a similar product as yours at store or staples.com.
• You will get your refund.

Precautions For Covid-19 By Staples

The main motive of this store is the well being of the customers and the employees arriving there. Due to the current situation, many people are facing high trouble due to close downs. Similar staples also close their stores due to covid-19. After the new guidelines, they opened the store back by taking necessary precautions in mind. This is a glimpse of precaution that must be taken care of.

• All the customers and associates must wear a face mask.
• Plexiglass shiels have been entered near the register area.
• All the associates must do mandatory checkups.
• Proper social distancing is being made between all the ones inside the store.

FAQs

Does Staples Price Match?

Yes, Staples provide a price match.

Staples price match guarantee?

Staples Price Match Policy is very simple. You can get a refund if you bring the proof within 14 days of purchase at the store if you find the same product at a lower price.

Staples price adjustment policy?

Staples Price Adjustment Policy is applicable for the products you purchase from Staples and the price of that similar product drops down within 14 days of your purchase.

Contact number for staples for price match query.

1-800-333-3330

Let’s Sum It Up

In the above article, we have tried giving you information about Staples Price Match Policy & Staples Price Adjustment Policy. We hope now you are clear with the information and save more on your shopping every time you find any difference in price. You get 14 days to price match your product.

If you have any doubts regarding more companies’ Price Match & Adjustment Policy, you can stay on this site to learn more. For any suggestions or doubts, you can write to us in the comment section provided below. Also, you can share your experience with us about Staples.