Walmart Price Match & Adjustment Policy [2023]

Last Updated on January 8, 2022 by Laura Ritterman

Walmart is one of the most popular choices for retail and online shoppers today. If you’re looking to find out about Walmart’s Price Match Policy then you are absolutely on the correct page. We’ve mapped out the detailed process of the Walmart price match and adjustment policy.

About Walmart Price Match Guarantee

At Walmart, you can purchase products at extremely low prices every day. If you ever find a product at a lower price at a store other than Walmart, you can price match to get the partial refund. To do so, you may directly contact the Walmart Customer Service executive and follow their process.

There are also certain criteria which you must fulfill if you want to price match. The most important rule for price match is the product must be identical to your order, and in-stock at the time of the price match.

Walmart also provides a facility of Price adjustment wherby h you can get partial refunds. Walmart Price Adjustment is applicable in the following case;

If you purchased an item from Walmart.com and its price was reduced after your order, you can avail of the price adjustment. This means you can claim the difference in price in the form of a refund.

If you recently bought something from Walmart.com and it is now listed at a lower price, you can ask for a price adjustment.

Does Walmart Price Match Their Online Prices?

Yes, Walmart will price match their online prices in 2022, meaning you can get a cheaper price for your goods providing it’s the same color, quantity and brand. Walmart will only price match Walmart.com products, however, they must meet certain criteria and not be sold via third parties or be in the online clearance range.

To find out how to qualify for the Walmart price match, follow our guide down below.

Walmart Price Matching Competitors

Here are some sites that are eligible for price matching according to the Walmart Price Match Policy. As Walmart’s price matches with its competitors, so it has provided the list of retailers accepted for price match.

Academy, Amazon, Autozone, Babies R Us, Bass Pro Shop, Bed Bath & Beyond, Best Buy, Cabela’s, Chewy, Dicks Sporting Goods, Dollar General, Family Dollar, Home Depot, JCPenney, Kmart, Kohl’s, Lowe’s, Michaels, New Egg, Office Depot, Oreilly Auto, Pep Boys, Petco, PetSmart, Sears, Sports Authority, Staples, Target, Toys R Us, and Walgreens

See Also: Does Lowes price match?

Criteria for Price Match

There are various methods for purchasing the product. You get the discount will purchasing, or you purchase while the products are mentioned in the clearance.

Below mentioned ways almost cover every possibility that you can buy the product. Check yourself and start the process.

Product purchased as Pickup Discount

Walmart is now offering a partial refund on online products that you buy and ship to any Walmart store for pick up. The product that you purchased on “Cyber Monday” or “Black Friday” will not be Price Matched. But Price Adjustment is possible for the products.

Pricing Errors

The product price will not be confirmed until you place the order at walmart.com. In the case of a pricing error, your order may be canceled by walmart.com as per Walmart’s Pricing Terms & Conditions. Or it might happen that your purchased product gets canceled due to a pricing error.

They will, however, inform you in case such a cancellation occurs. If you are concerned about a possible pricing error, you may also contact Walmart Customer Service Team before your order.

You can also contact Customer Care before purchasing the product to know whether the product is eligible for a Price match or not.

Can you price match marketplace merchandise?

Unfortunately, you cannot price match the products purchased from Walmart marketplace retailers or any competitors marketplace.

Walmart Price Match policy is also NOT applicable for purchases made from third-party sellers, or special membership program purchases.

Process for Price Match

You’ve read the criteria, now lets dig into the process of claiming. The process for Walmart price match is easy to understand.

Exclusion: You are not able to price match the products with the price provided by competitor merchants at the time of a sale. This sale includes the discount offered while Cyber Monday, Black Friday, or any other clearance sale is in place.

 Walmart.com purchased from an online competitor

If you want to price match a product purchased online from a competitor’s website then here is what you need to do.

• Contact walmart.com customer care before placing your order on walmart.com to know if that particular product is eligible for Price Match or not.
• The decision of the Customer Care Agent will be final, on whether the product is eligible to be price matched.

In-store purchase to an Online price

The product purchased from the competitor’s store and price matched by the online price solely depends on the store manager to decide whether the price match is possible or not for the product.

• Request the price match at the counter.
• The store manager will go through some eligibility criteria and will decide to give you a refund or the difference in the price.

 Walmart Store Prices

Walmart.com does not price match the product purchased from the store. However, If you find the in-store price lower than the product price on walmart.com then you can:

• Talk to the Store Associate about the price matching of the product that is on walmart.com.
• If the Store associate grants, you can start the process.
• For more details scroll down to In-store Price Match Policy and Process.

Walmart In-Store Price Match

Walmart Price Match Guarantee is applicable to the store purchase as well. You can call it Price Adjustment.

Online prices may differ from the prices at the Walmart Stores. Some of the In-store products are priced more than Online and some are priced less.

See Also: Walmart wrong price policy

Updated Policy in 2022

Walmart no longer price match a local stores. Scan your product code to the savings App, and you can start the process.

Walmart has created an easy way for you to price match online, without any tough process to follow. Read the below to find out more.

For Mobile Phones Users

According to Walmart.com, the steps on how to use the SavingsCatcher is stated here:

• Create a walmart.com account or you must already be an existing user.
• Have access to use Savings Catcher.
• Click on “Add a Walmart Receipt” to scan the receipt of the product.
• If you are using Walmart Pay within the app, then choose to submit the scanned receipt once the transaction is complete. Or else you can start using it from now.

For Desktop Users

For the users who purchased the product using their desktop, here are the steps:

1. Sign into walmart.com.
2. Log in to your account.
3. Click on “Savings Catcher“.
4. Or Else directly go to https://savingscatcher.walmart.com/
5. Enter the receipt number and date of purchase.

Whether you choose the website or app it will verify the price difference with the competitor’s stores nearest to the Walmart store. You will then receive the difference as a Savings Catcher eGift Card if the advertised price is lower from a local retailer.

Savings Catcher eGift Cards will be saved to your walmart.com account. You can use this card for Walmart.com or in-store.

Now no need to redeem the rewards manually. Also, there is no expiration date on the card, therefore you can take your time to decide the product you want to buy.

The facility of transferring the rewards to a Bluebird card is discontinued by Walmart.

See Also: Walmart return policy

Do Walmart have a Price Adjustment Policy?

Yes Walmart does have a price adjustment policy. Walmart price adjustment provides the customer with 7 days to come up with the difference in price at their Walmart store or on walmart.com. 

Price Adjustment, sometimes also called price protection, allows customers to claim a partial refund, when the price of the purchased product reduces in a given time frame.

Reduction In the Price or Rollback

The merchandise is purchased from walmart.com which should not include the products sold from a third-party seller at walmart.com. If that product is listed at a lower price, and the same product is eligible for return, then it will be seen in an eligible return window.

To get the price adjustment for your product, you should contact Walmart’s customer service executive. Then, visit the store with the product and the original receipt to get your refund after the price adjustment.

Process For Price Adjustment

If you find a lower price of an identical product you bought at Walmart, you can follow the below process. Following the process, means you can then claim your partial refund.

Price adjustment is available on products that are open and unused. To avail of the price adjustments, the customer needs to be aware of the changes that happen to the price. Customer will not be informed when prices drop or notified about this money-saving policy.

So now it is your responsibility to stay more cautious to receive any potential money back.

• As soon as you find the identical product at a lower price than yours on walmart.com.
• Check the eligibility of the product.
• Contact their customer service team to confirm the price adjustment of that particular product.
• No need to carry out the process manually, you can scan your original receipt and provide it to walmart.com.
• For Walmart Price Adjustment In-store purchases, all you have to do is inform the cashier at Walmart Store about the lower price of the product at walmart.com.
• The manager of the store will decide whether the product is eligible for Price Adjustment.
• You CANNOT price match items with the price of items during the 1 Hour Guarantee prices, Value of the Day, Clearance sale, Cyber Monday, Special Buy, and Black Friday.

Criteria

Now that you are aware of the Walmart Price Match Guarantee Policy you can go through the criteria of Walmart Price Match. This will help you understand the process of Price Matching.

Walmart has limitations for customers wishing to meet the criteria to price match. The limitation is that customers can price match one product only once.

• The product must be identical, which means, same in size, color, brand, quality, and model.
• Price Match is applicable to one product per customer per day.
• When you claim for Price Match the product must be available on both the website and must be in stock.
• Walmart stores will not price match with online competitors in the region of Puerto Rico, Alaska and Hawaii.
• Prices that cannot be determined individually without the other items, e.g., fees, shipping charges, bundle offers, rebates, coupons, mail-in offers, offers that include financing.

Are there any Exceptions?

There are some exceptions that are not included in the Walmart Price Match Guarantee. These include;

• Products that are listed in clearance, liquidation, a special hour, or other special event offers by the competitor
• Offers advertised as off. For eg., “15% off” or “$5 off”
• Damaged products, Used products, or Refurbished products
• Price Errors
• Third-Party sellers and Marketplace
• Membership Offer on the product provided by membership clubs and auction sites.
• Auction Price for that similar product
• Rain-checks that is currently not in stock
• Discounts applied to the product in the checkout
• Prices that require a minimum quantity purchase that is after deducting all the rebates and discounts, if the price is the same

Will Walmart Adjust Prices Without A Receipt?

No Walmart will not offer a price adjustment if you are unable to offer adequate proof of purchase, such as the original shop receipt or online order invoice, they will not alter the price, as cashiers want tangible documentation of the price you first paid.

FAQs

Does Walmart Provide Price Match?

Yes, Walmart provides price match as per its updated policy.

Does Walmart Provide Price Adjustment?

Walmart provides a facility of price adjustment whereby you can avail of partial refunds.

Does Walmart do Price Match In store?

Walmart.com does not price match the product purchased from the store. However, if you find the in-store price lower than the product price on walmart.com then you can price match.

What is the updated policy of Walmart in 2022?

As per the updated policy in 2022, Walmart no longer price match at a local store. You have to scan your product code to the savings app and follow the instructions.

How long do you have to come up with the price difference?

Walmart price adjustment provides you with 7 days to come up with the price difference at a Walmart store or walmart.com.

Does Walmart Canada Price Match Online Prices?

Regrettably, Walmart Canada has chosen to phase out their price match option in stores and on the Walmart.ca website, as well as the Ad Match program.

To provide a simpler buying procedure, the organization wants to eliminate checkout delays. Good for the company, not for their customers.

Conclusion

We hope you’re now better informed on the price match process at Walmart. You can now enjoy claiming your refunds when you meet their criteria.

The great news is Walmart isn’t the only company that offers a price matching policy. On our website we have a wide number of companies that allow you to do the same, we even show you how to go about claiming refunds for price match and adjustment. For example, we have also explained the Staples price match policy.

If you have any doubt regarding the Walmart policy, then ask us in the comment section below. You are also welcome to give us suggestions and share your experiences with us.