Last Updated on December 27, 2021 by Laura Ritterman
PetSmart Price Match Guarantee provides you with the best offers you can benefit from and avail for. Searching for its price match policy details? Then you’re in the right space to know more about how you can use it for your own benefit.
So, let us find out how one can use this price match policy to benefit themselves by saving more money.
Table of Contents
Price Match Guarantee At PetSmart
Usually, when you buy an item you seem satisfied with what you got. But sometimes when you come across situations where you feel like you got unfair pricing, you don’t seem to act for it.
For such situations, a price match policy exists. And so in the case of PetSmart, this article will help in making you aware of the same.
This situation generally arises when you find out that another competitor of PetSmart, sells the same product but for a different price.
PetSmart, an American retail chain of pet products store that involves the selling of pet animal products and services. Such services also include animal sales of different breeds. And it also includes dog grooming and dog training, cat and dog boarding facilities, and daycare.
PetSmart does provide the facility to price match with its adjacent competitors. In order to strengthen and maintain their customer base. And so as to satisfy you with their services.
So without further ado let us flow into the details of PetSmart price match policy.
Does PetSmart Price Match?
PetSmart will price match certain competitors’ prices, if you find a lower price elsewhere. To be eligible, the product needs to be the exact item you purchased, including color and brand. The competitors Petsmart price match are Walmart, Chewy, Petco and their online store. As of 2021, PetSmart do not price match Amazon and eBay pricing.
In-Store Price Match Guarantee
There are cases when you find that the item you bought from PetSmart, is sold at a comparatively lower price at its competitor stores.
Then that’s when PetSmart offers you the opportunity to price match for that identical product. In order to attain the same, just keep this information handy.
- Provide the original advertisement proof to any sales attendant present at the moment.
- Carry the brand and model specifications in order to verify your request for a price match.
- Date of the purchase matters as only on that date the facility of price match avails.
- Also, stock availability acts as a key factor in the process of price matching.
Online Price Match Guarantee
If you find the price difference of an identical item in any of PetSmart competitor firms’ online website, then also price match can take place. Just observe the following information in order to claim the same.
- Provide a copy of the order page – inclusive of shipping and handling charges, of the competitor firms’ online web page.
- Present it at the PetSmart store during your purchase period.
- In case if you intend to purchase online via Petsmart.com, contact them directly at 1-888-839-9638 and carry on with the procedure of price match.
- Date of the purchase matters in online cases too, as only on that date the facility of price match avails.
- Again, the product availability factor matters to price match.
Note: Third-party retailers on a competitor’s online site won’t count under the factors of price matching of that particular product.
Omissions
But there stand a few exceptions that you need to hold in mind in order to claim for the price match of that particular product.
- Pricing errors by the competitors due to price matching does not count for the process of the same.
- PetSmart holds the authority to change or correct price errors or exceptions.
- It holds even if you already made the payment for that product.
- No prior notices regarding such events seem to occur.
- Third-party influence in the process of price matching is prohibited.
Special Exclusions
PetSmart does not provide a rain check in case of stock unavailability for a particular product of purchase. It appreciates the policy of one product one price match per customer. Items won’t count in the process of matching for selected online web store retailers.
Identical items available on special hour clearance or sale at competitor’s store or website do not count for the process of the price match.
Also, items with low stock availability might opt out of the price match criteria.
Items bought during public days like Thanksgiving Day or Black Friday days too won’t include for the same.
Pet services provided by other competitors do not include in the price match of the services provided by PetSmart. Some such service exclusions are grooming, dog training, pet photography, etc.
According to the Standards of Excellence at PetSmart, live animals do not include in this procedure of price matching. This is because all animals are unique and individual. Hence they do not fit in the process of the same.
PetSmart Gift Cards or Vouchers
Special discount coupons, vouchers, or gift card refunds do not apply to all items purchased from PetSmart. Price matching does not take place in case of a purchase made by gift card returns or purchase of another gift card itself.
To know more about the terms and conditions of gift cards by PetSmart in-depth, click here.
Note: In order to claim for the process of price match of a product at Petco, you can either directly contact them at 1-888-839-9638 or check on to their official website mentioned earlier.
PetSmart Updates
You must know that PetSmart is worried about the well being of their employees, customers, and the community. So in order to protect them, they took many safety precautions. Here is a glimpse of information about PetSmart updates.
Store Hours & Shopping Option: Their store remains open for providing service to pets and their families. Timing for the store is 9 a.m. – 9 p.m., Mon. through Sat., and 10 a.m. – 7 p.m. on Sundays. On Sunday local laws may affect the working hours.
Face Covering Requirements: To stop the spreading of covid-19, they made face masks compulsory for all. All the customers who enter the store must wear face masks.
Cleaning & Safety: They had continued to meet all the applicable health and safety guidance. They invested millions of dollars in order to prevent the associates and the customers. PetSmart supplied face-covering masks to all the associates. They enhanced the products which are EPA-approved. Added physical barriers in the store and many more steps.
FAQs
Yes, PetSmart does price match with its adjacent competitors.
Provide the original advertisement proof to any sales attendant present at the moment.
You can call PetSmart's Customer Care at (888) 839-9638. Does PetSmart Price Match?
Do they require original advertisement proof?
How do I contact PetSmart's Customer Care?
Conclusion
Pets are said to be the best friend a person can have. All you have to do is take care of them and provide them with all the required facilities. And so PetSmart presents with one of the best quality pet care products. Ranging from food supplements to beds and mattresses for various animal breeds. All this you can buy easily at PetSmart.
But sometimes you think if the pricing is fair enough for the product you purchased. So to ease your thoughts PetSmart provides you with the facility to price match for the product of purchase.
Now, after knowing how exactly this price match policy of PetSmart works. I am pretty sure that you can use it to benefit yourself in saving your pockets from flowing out.
Hope that you can easily claim a refund of the difference of the item you think falls under the above-mentioned factors. I also expect that this article worked out as helpful to you.
For further such encounters, you can now be prepared to claim for what is rightfully yours.
If still something related to this topic of price match and adjustment at PetSmart bothers you, then you can paste it down in the comments section available below. I’ll try my level best to find the appropriate solution for your queries as soon as possible.
Thanking you for your patient observation.
If you wanna catch up with more such articles related to price match and price adjustment, check them here – Walmart, Kohl, Best Buy, Petco.
Monty pope says
Went to petsmart on Bryant Irvin , ft worth tax on Sunday. Was told they did not price match chewy. Com prices anymore.
Judith L Van Fossen says
What is ‘adjacent competitors’?? I was told verbally that competitor had to be within 20 miles of ‘my’ Petsmart’. Is this true? Was into Petsmart yesterday and given a very hard time over a price challenge. I had been shopping at this Petsmart since the location has been here and don’t appreciate being treated as I was. I used to volunteer with my animal shelter Sunday visits prior to Covid for adoption events and promoted Santa pictures prior to Covid. My name was earmarked in the system as what Petsmart cashiers had previously honored my match requests. I am very unhappy.
David Rosenthal says
Petsmart management in the Scottsdale area are rude and arrogant. Each store makes up their own price match policy. They are abusive to their customers.