Last Updated on December 27, 2021 by Laura Ritterman
Though many retailers offer price matching both online and in-store, Zara isn’t one of them—unfortunately, Zara does not offer price matching at this time. In addition to their price matching policy, Zara also has price adjustment policies and a strict return policy in place.
Are you interested in learning more about Zara’s policies? The rest of this article will detail just that: price matching, price adjustment, and returns. We’ll also give you some handy information on how to save money when shopping at Zara!
Does Zara have a price adjustment policy?
Yes. According to Zara’s website and their Terms and Conditions, Zara does not offer price adjustments on any merchandise.
So, for example, if you purchased an item at the regular price and it goes on sale the following day, you can’t return it to have the price adjusted.
Are there exceptions to Zara’s price adjustment policy?
There is one specific exception to Zara’s price adjustment policy. Though the company takes excellent care to ensure that their prices are accurate across all platforms and products, they recognize that mistakes may happen.
Therefore, if you’re charged the incorrect price, Zara will contact you as soon as possible and present two options: you can reconfirm the order at the correct price or cancel it.
Does Zara price match Amazon?
No. According to a Zara corporate customer service representative, Zara does not offer price matching to Amazon. In fact, Zara does not offer price matching to any other retailer at this time.
Does Zara price match online?
The prices of items from Zara should be consistent across their online and physical stores. According to Zara’s website, if a price is written incorrectly on a tag, the correct price will show upon checkout. Therefore, this checkout price is the one that will be honored.
What is Zara’s return policy?
Any items you’ve purchased can be returned to Zara, either online or in-store, within 30 days of purchase, provided they are in perfect condition, in their original packaging, and you have the receipt.
If you’re looking for more information, you can check Zara’s website for its full return policy.
See Also: Zara return policy
Are there exceptions to the return policy?
Yes—according to Zara’s website, some items can only be returned under special conditions, such as swimwear, which must have the hygiene strip still attached in addition to meeting all the normal return conditions outlined under their policy.
Additionally, underwear can’t be returned except for vests, tops, and bodysuits. Again, check Zara’s website for more information on these special conditions.
Can you return items online?
Yes! However, the process is a bit different. You have 30 days from the time of shipping to request a return by filling out a Return Request Form. Then, you have 14 days to send the item back.
If Zara hasn’t received the item in question within 14 days, they will charge your payment method for the amount of that item.
How can I save money at Zara?
Zara offers twice-yearly sales with huge discounts, sometimes up to 75% off their regular prices! These sales usually occur in June and December and serve to liquidate last season’s merchandise.
You’ll want to make sure you don’t miss out on these great sales—subscribe to Zara’s newsletter to stay up to date!
Is there an optimal time to shop for the best sale prices?
Yes! Zara employees report that, during the bi-annual sales, the prices will dramatically decrease as the weeks go on.
For example, sale prices will be at their absolute best after 2-3 weeks, with merchandise typically sporting discounts of 70-75%. In this case, it’s best to wait a little longer for better prices!
What are the best items to buy during the sales?
Zara employees say they always go for the basics, like denim, sweaters and cardigans, camis, and coats.
These are staples of any wardrobe and, according to the employees, are remade nearly every year, so no one can tell you’re wearing last season’s clothes!
They also advise against buying new season shoes, because they’ll come back for half price during the sale. Yikes!
Does Zara offer coupons?
Yes! Zara regularly offers coupon codes that can be found and used online to save a quick buck—you can use these coupons to snag a discount on specific items, styles, or even grab free shipping on your online order!
See Also: Does Expedia Price Match